Mahbas Al Jin, Al Aziziyah, 21955 Makkah, Saudi Arabia
#76 of 202 hotels in Makkah
Guests' ChoiceBased on 4948 hotel reviews
7.9Cleanliness
8.0
Comfort
8.0
Location
8.3
Facilities
8.0
Staff
8.4
Value for money
8.1
Free WiFi
6.3
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End of dialog contentReviewed: 5 June 2024
Al-harthi
OmanBus was not available for 3 days
Everything was wonderful
Stayed in May 2024
Reviewed: 4 June 2024
Hosam
Saudi ArabiaNon
All
Stayed in May 2024
Reviewed: 3 June 2024
Moudyfmfm
KuwaitInterior cleaning
parking interface
Stayed in April 2024
Reviewed: 31 May 2024
Maryam
Saudi ArabiaThe breakfast wasn’t all that good and there are any restaurants near the hotel
Property’s location is located in a place where it’s easy to get to the haram. There are many buses in front of the hotel operating 24/7 to take you to and from.
Stayed in May 2024
Reviewed: 28 May 2024
Iman
CanadaThe hotel is a little dated but good value for our money.
Location location location and the accessibility of several busses to the haram. The bus stop is also closer to the malaf entrance. Shopping and food options are also available right on the street.
Stayed in April 2024
Reviewed: 28 May 2024
Abdel
EgyptEvery thing
Stayed in March 2024
Reviewed: 28 May 2024
Mohammed
Saudi ArabiaBathroom drainage, while taking a shower water would come and wet all the bathroom floor.
everything mostly
Stayed in May 2024
Reviewed: 25 May 2024
Nizam
Saudi ArabiaFriendly staaf
Stayed in April 2024
Reviewed: 21 May 2024
Zekeriya
Saudi ArabiaOur stay didn’t include breakfast,but only once we tried the breakfast we were glad we didn’t include it in our payment. The food was generally too salty
They helped us check in a bit earlier than our time, we got to rest
Stayed in May 2024
Reviewed: 20 May 2024
Mohammad
Saudi Arabianeat and clean hotel
Please confirm before booking shuttle service is not working.
Stayed in May 2024
Reviewed: 18 May 2024
Ayesha
South AfricaThe rooms we were given initially were not good at all but after complaining they did change our rooms to better ones. Shuttle service not as efficient as expected.
Good value for money. Compared to the hotels closer to the Haram Sharief this was value for money.
Stayed in May 2024
Reviewed: 17 May 2024
Mohamed
United StatesThe reception was good, with the exception of Mr. Bassam or Bassem, whose name I did not remember exactly The rooms are good, the room service is good and fast, and the room service workers are good and fast At the time of suspicion, it was supposed to be 4 p.m. I arrived at the hotel at five or after five, and I was told that there was only one room suitable for my reservation and that the rest of the rooms on the remaining floors were still being cleaned. This is very strange and unacceptable, especially for a family coming from travel and arriving after the check-in time. In more than an hour What if we came at two or three in the afternoon?! The food at breakfast is not up to par with a 4-star hotel, especially stale food that is reheated and served the next day to guests, such as potatoes, and also a very limited menu at the breakfast buffet, with poor quality of cheese and juices, with no coffee machine, and being satisfied only with Nescafe tickets and tea, which when I take a cup of tea. I found the water in the heater was not boiling. This is what I remember in general, and thank you for your interest in the guests’ opinions.
The room service. All the stuff except the reception
Stayed in May 2024
Reviewed: 15 May 2024
Ramzan
Saudi ArabiaReception staff slowness and problem opening the room lock using card, had to change it couple of times
Location and cleanliness
Stayed in May 2024
Reviewed: 14 May 2024
Abdul
Saudi ArabiaThe delay in answering the phone calls…
The stay was comfortable…the guy at the reception was very nice…and the house keepers rabbi and others are very polite and humble…5 stars for the housekeepers…
Stayed in May 2024
Reviewed: 13 May 2024
Raheem
QatarNA
Environment and services
Stayed in April 2024
Reviewed: 13 May 2024
Zayed
Saudi Arabiathank you
thank you
Stayed in April 2024
Reviewed: 13 May 2024
Khawar
PakistanDid not have shampoo in my room.
Clean and tidy. Easy shuttle service. Spacious room. Easy check in and check out.
Stayed in May 2024
Reviewed: 12 May 2024
Muhammad
Saudi ArabiaThe coffee machine in the room was not working. Coffee-mate, sugar, and tea bags were not adequate. The bathroom was small.
The beds were comfortable. The lighting was proper. Windows were big and properly covered with curtains, so its up to you, how to use them. They provided iron with its stand, which is not common in many hotels. They provided car parking as well.
Stayed in May 2024
Reviewed: 12 May 2024
Mohammed
Saudi ArabiaAir Condition temperature is fixed which is very very cold...Even if we try to reduce the temperature through thermostat its not actually effecting the temperature...
Location of the Hotel is great...there is a shuttle service from the hotel which is exceptional in terms of picking and dropping the passengers and also its just 5 mins away from Haram...it drops near Salam Gate.... Hotel Ambience is good...Parking facility is there..
Stayed in May 2024
Reviewed: 12 May 2024
Mohammed
Saudi ArabiaHospitality
Stayed in May 2024
Reviewed: 11 May 2024
M
Saudi ArabiaNothing
Parking
Stayed in May 2024
Reviewed: 11 May 2024
Muhammad
Saudi ArabiaSmall wash room
Location
Stayed in May 2024
Reviewed: 11 May 2024
Muhammed
IndiaStaffs were too busy...
Rooms, transportation to Al haram
Stayed in May 2024
Reviewed: 11 May 2024
Mohammed
Saudi ArabiaNo comments
No comments
Stayed in April 2024
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