King Abdulaziz Road, 21955 Makkah, Saudi Arabia
#74 of 207 hotels in Makkah
Guests' ChoiceBased on 2501 hotel reviews
7.9Cleanliness
8.2
Comfort
8.3
Location
8.7
Facilities
8.0
Staff
8.7
Value for money
7.7
Free WiFi
7.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 June 2024
Zuleiga
AustraliaThe staff and service were exceptional. Rooms were clean and very comfortable.
Stayed in May 2024
Reviewed: 1 June 2024
Alvi
Saudi ArabiaAll well
We’ll maintain
Stayed in April 2024
Reviewed: 30 May 2024
Mohammed
United KingdomNothing
Clean tidy
Stayed in May 2024
Reviewed: 28 May 2024
Riris
IndonesiaOver all all good so far
Its near the Grand mosque al haram , clean and tidy
Stayed in April 2024
Reviewed: 22 May 2024
Saeed
OmanThe room wall was not sound proof
Good But the wall was not proof
Stayed in May 2024
Reviewed: 13 May 2024
Fartun
SwedenWe loved staying at this hotel. Will definitely be staying here next we’re doing umrah inshallah. Recommend to anybody who wants to stay near the haram.
Stayed in May 2024
Reviewed: 12 May 2024
Amjad
Qatarvery good place
Stayed in April 2024
Reviewed: 7 May 2024
Moataz
United KingdomIdeal location. 5 minutes walking from Haram.
Stayed in May 2024
Reviewed: 5 May 2024
Hassan
Saudi ArabiaHot water was coming through shower
It was good
Stayed in May 2024
Reviewed: 2 May 2024
Zainab
PakistanOld worn-out property. Avg cleaning.
Location. Quick room service.
Stayed in April 2024
Reviewed: 1 May 2024
Ajibola
United KingdomI got a city view
Comfortable and good breakfast
Stayed in April 2024
Reviewed: 26 April 2024
Thawheed
QatarA bit pricey
Great place to stay, very close to Haram and breakfast was excellent
Stayed in April 2024
Reviewed: 23 April 2024
Aftab
IndiaLocation is good Breakfast is not bad Room cleanness is very good and room quality is excellent
Stayed in April 2024
Reviewed: 20 April 2024
Saad
Saudi ArabiaOld furniture
Near Haram Good stuff
Stayed in March 2024
Reviewed: 20 April 2024
Abi
IndonesiaDidn't get the city view as per description
Good, clean
Stayed in April 2024
Reviewed: 19 April 2024
Farhanabihah
MalaysiaRoom is worth it with the price but exclude breakfast.
Stayed in April 2024
Reviewed: 13 April 2024
Mahmood
NigeriaWas not given early check-in. Was also not considered for late check-out. Even after the 1st call came from the Hotel call centre and I requested for 30 minutes to allow me shower, another call came in about 5 minutes later, still requesting that I vacate the room. The second caller told me that 30 minutes could only be granted by the Manager. Not good treatment to guests after paying such high rates.
Proximity to Haram Iftar was good
Stayed in April 2024
Reviewed: 12 April 2024
Hussain
Saudi ArabiaCleanliness Live Haram Azaan option in room Within walking distance to Haram Quietness
Stayed in April 2024
Reviewed: 12 April 2024
Hussain
United Arab EmiratesNothing
Well organized
Stayed in April 2024
Reviewed: 11 April 2024
Saefuddin
IndonesiaNone
Hotel hospitality is very good.
Stayed in April 2024
Reviewed: 7 April 2024
Ammar
OmanThe Wifi needs to be upgraded to the best. I think, the rate is a little bit high.
The location was great, and the breakfast was wonderful. The room was clean and comfortable. I recommend this hotel and i will definitely stay again during my next trip.
Stayed in April 2024
Reviewed: 6 April 2024
Abdelrahman
Saudi ArabiaLobby and rooms dated, need update.
Location and staff
Stayed in April 2024
Reviewed: 2 April 2024
Samira
AustriaIt’s very close to the haram, the prayer room upstairs is also super convenient
Stayed in March 2024
Reviewed: 2 April 2024
Nadia
Saudi ArabiaOverpriced for the services and location tbh. Rooms too old and
The location was ok. Staff were very nice except one or two in the restaurant staff.
Stayed in April 2024
Mâcon, France
Ao Nam Mao, Thailand
Prilep, North Macedonia
Porto, Portugal
Crikvenica, Croatia
Casares, Spain
Guînes, France
Madrid, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content