Klostergatan 1, 703 61 Örebro, Sweden
#5 of 30 hotels in Örebro
Guests' ChoiceBased on 175 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
9.5
Facilities
8.5
Staff
9.2
Value for money
8.3
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 April 2024
Vladimirs
SwedenDinner was a disappointment. Almost no choice for those who doesn't eat tomatoes, paprika. Poor choice for those who doesn't eat meat.
Good location. Nice room and comfortable bad.
Stayed in March 2024
Reviewed: 8 February 2024
Jenny
United KingdomBeds in room could have been a bit better
Excellent location and lovely dinner. Staff were amazing
Stayed in February 2024
Reviewed: 27 January 2024
Chris
United KingdomWith temperatures around -20C and a lot of snow more attention needs to be given to clearing the steps from the pavement up to the lobby area.
The turret room was exceptionally spacious and comfortable. The location was perfect for pedestrian arrivals from the train / bus station and only a short walk to historic buildings the main shopping area and a number of good restaurants
Stayed in January 2024
Reviewed: 29 December 2023
Natalie
SwedenThe dinner & the breakfast was great!
Stayed in December 2023
Reviewed: 10 December 2023
Hcomand
GermanyIt was a great place to stay... The rooms are a little too small, but for the price is PERFECT.
Stayed in November 2023
Reviewed: 5 November 2023
Jeoffrey
BulgariaCheck-in on Thursday 02 November, around 4 pm, the receptionist was a bit rude and unprofessional, unwilling to help or provide basic information about the hotel/stay.
Stayed in November 2023
Reviewed: 4 November 2023
Jonathan
SwedenExcellent location, friendly and relaxed staff and good breakfast. The hotel is located in central Örebro which is very convenient when you want to see the city or take a bus somewhere outside. The rooms are nice and clean and are as expected. We had dinner included which is comfortable as we spent the whole day in Gustavsvik waterpark.
Stayed in November 2023
Reviewed: 16 October 2023
Clemence
JapanThe hotel is always a little noisy.
Perfect place, beautiful room and good breakfast.
Stayed in September 2023
Reviewed: 25 September 2023
Michelle
United StatesIt would have been nice to have coffee/tea service in the room but it was available in the lobby.
Beautiful historical property in the center of town right next to the castle and very close to public transport. Breakfast, fika and dinner, all included in my rate - were very good! I very much enjoyed my cosy room and the public spaces.
Stayed in September 2023
Reviewed: 22 September 2023
Jayasinghe
SwedenThe location is very convenient. The service at the reception is quick and accurate.
Stayed in September 2023
Reviewed: 21 September 2023
Michael
United KingdomRoom was a little small but adequate for a single night
Location in Orebro near castle, quirky look of property. That dinner, Fika ( coffee and snacks) is included as well as breakfast.
Stayed in September 2023
Reviewed: 13 September 2023
Stuart
United KingdomLocation and restaurant
Stayed in September 2023
Reviewed: 9 September 2023
Elke
BelgiumDiner was very limited... Not everyone likes chili con carne... it was well prepared though. Outside our window was a streetlight wich bothered me all night... curtains couldn't t keep the light out. Waterview though. Room rather small.
Location was great! Breakfast super!
Stayed in September 2023
Reviewed: 13 August 2023
Rebecca
SwedenNot enough tables for breakfast. Had to stand and wait. Long queue to food and when finally got a turn alot was empty. Some of the evening staff were miserable. Helpful but seemed very stressed and not even a smile. One of our rooms had a huge stain on the mat. Not very fresh, otherwise very clean.
The evening meal was excellent. Nice clean spacious room. Great location close to locations of interest. Friendly reception staff, very helpful.
Stayed in August 2023
Reviewed: 7 August 2023
Dawn
United StatesRoom was very small, no desk, only 1 not too comfortable chair. Included dinner was terrible,, poor quality and way too salty!! No way to make coffee or tea in the room.
central location, we walked to the sights we wanted to see. Breakfast was great!
Stayed in July 2023
Reviewed: 1 August 2023
Tuula
FinlandAfternoon coffee and dinner were included in price. No gourmet, but an easy solution to get food in the evening. Parking was near hotel, it was fine.
Stayed in July 2023
Reviewed: 28 July 2023
Barbara
AustraliaNo electric car charging facility
Delicious food for breakfast and dinner, all included
Stayed in July 2023
Reviewed: 21 July 2023
Pernilla
SwedenThe room was quite warm but we had a fan so it was ok.
The staff was very friendly and helpful, the location by the castle and the water is wonderful, and the breakfast was excellent.
Stayed in June 2023
Reviewed: 11 July 2023
Johnny
DenmarkWould have appreciated it if there were fried eggs and an omelet for breakfast as served at other Clarion hotels. Was told that they were out of eggs...........
Stayed in July 2023
Reviewed: 4 July 2023
Neil
SwedenCar had to be parked in a near by parking house at extra cost
Great Location,Wonderfull Historic building, great value for money,Food Good,Perfect really
Stayed in July 2023
Reviewed: 23 June 2023
Judi
CanadaRoom was very small, but I guess that is to be expected in an older hotel
Breakfast was excellent
Stayed in June 2023
Reviewed: 16 June 2023
Amanda
Australiavery poor air conditioning in bedroom so couldn’t sleep. Soiled desk chair
staff and location and meals
Stayed in June 2023
Reviewed: 12 June 2023
Kevin
United Kingdomabout half board the dinner wasn’t very good but the breakfast was excellent.. rather just have breakfast not half board.
this property is in the middle of orebro and easy access to anywhere ..very nice hotel .
Stayed in June 2023
Reviewed: 28 May 2023
Anders
LuxembourgVery good breakfast in a spacious room
Stayed in May 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content