24 Mount Elizabeth, Orchard, 228518 Singapore, Singapore
#139 of 478 hotels in Singapore
Guests' ChoiceBased on 894 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
8.4
Facilities
8.0
Staff
9.0
Value for money
7.9
Free WiFi
9.0
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End of dialog contentReviewed: 24 May 2024
Chloe
New ZealandWe have no heard back from them when we asked if an Apple Watch was handed in :(
Wati on reception she was fantastic. The pool and the air conditioning were fantastic and both needed when in Singapore with the heat.
Stayed in May 2024
Reviewed: 23 May 2024
Janice
Hong KongThe air-conditioning is noisy and the shower facilities is also quite old
Excellent location, just behind Orchard Rd
Stayed in May 2024
Reviewed: 23 May 2024
Yu
TaiwanFacilities are slightly old
Staffs are really kind and nice; The bed is comfortable
Stayed in May 2024
Reviewed: 22 May 2024
Chris
MalaysiaGreat staff, superb facilities and location for the price. Special shout out to front desk and concierge staff... Really nice people.
Stayed in May 2024
Reviewed: 21 May 2024
Michael
SingaporeThe rooms are rather small and the bathrooms cramped, actually. Standard rooms have a tub + shower, which I do not like...the walls of the tub are high, so getting in and out is not easy, especially for an older person. Only one chair is provided, although there is ample room for 2. Providing only one seems to be a shortsighted way to save money. It would be nice to have wash cloths as well as hand and bath towels.
The location is great, the staff very friendly and helpful, the room clean with decent amenities. Pretty well designed...
Stayed in May 2024
Reviewed: 19 May 2024
Vanda
IndonesiaNothing
Close to Orchard rd with reasonable price
Stayed in May 2024
Reviewed: 18 May 2024
Hideo
JapanThe bath room was tiny and it had no shower curtain. After the shower the floor was all wet…
The location Wes great and the staffs were very friendly
Stayed in May 2024
Reviewed: 10 May 2024
Roisin
AustraliaGym was disappointing and the bath is very narrow
The staff were really great, personable and helpful. The pool and the room were big
Stayed in May 2024
Reviewed: 10 May 2024
Kai
MalaysiaThe location of the hotel is a Bonus. Quiet yet closed to Orchard road where is very convenient to access all public transport. The staff are very helpful they always greet guest with smile and not forgot the housekeeping lady! The room and bed are comfortable as well. And they do provide baby cot, which is awesome when you are travelling with a baby!
Stayed in April 2024
Reviewed: 7 May 2024
Nilgün
Turkeycleaning was not very good. There are few seats in the lobby.
Locatıon
Stayed in May 2024
Reviewed: 5 May 2024
Charlyn
New ZealandOne of the staff is not so helpful. Breakfast menu repeats all the time. Menu should change daily.
Clean and the space was big.
Stayed in May 2024
Reviewed: 3 May 2024
Lan
Vietnam-they only have 1 electric socket that I could fit my device :( -so small room. I bet that guests with 5,9 ft can not lie on bed easily; no space for big suicase
-amazing staff -free minibar (include soft drink & cake) -fast reply when I ask via bkk -very clean room
Stayed in April 2024
Reviewed: 25 April 2024
David
United KingdomGood value at the time
Stayed in March 2024
Reviewed: 24 April 2024
Gaurav
ThailandPrices are high
Location
Stayed in April 2024
Reviewed: 24 April 2024
Carla
AustraliaQuite far from MBS & usual tourist attractions, we did op to stay at MBS for some nights and keep this hotel room with all our stuff so we didn’t have to lug our shopping/luggage around but was able to do so because of the affordability of this hotel. The night we did stay, we could hear our neighbor coughing all night and when we would come back we heard children crying. Might be due to having the ability to have connecting rooms for families, but it was annoying.
Staff were lovely, the hotel is also trying to add to the sustainability. Bed was comfy, not too hard but not too soft. Big rooms for such an affordable price. Nice & close to orchard road. I would definitely stay again would just ask to be on a floor away from other residents due to sound.
Stayed in April 2024
Reviewed: 23 April 2024
Manoo
SingaporeVery clean and great location
Stayed in April 2024
Reviewed: 22 April 2024
Paraskumar_shahu
IndiaRoom: Room was clean but size was small. Location: Location is good near Far East Station and Orchard Road Breakfast: Good options were available in breakfast
Stayed in April 2024
Reviewed: 17 April 2024
Omar
United Arab EmiratesNothing
Great location Room size is great Very helpful staff especially Kia in reception she gave us the room at 9 am to help us rest from the overnight flight
Stayed in April 2024
Reviewed: 14 April 2024
Peck
Malaysialocation id abit far from orchard .
Stayed in April 2024
Reviewed: 14 April 2024
Keziah
South AfricaDespite the hotel having a nice exterior and great location, the cleanliness of the rooms was not too great. The room was a bit dusty and the bathroom was a bit dated and not as clean as expected given the renovations. I would suggest the hotel does a better job at this. The room service is not 24 hours a day.
The hotel is located in a great area within walking distance to one of the most iconic shopping areas in Singapore. It's close to a metro station which makes travelling around Singapore very easy. This is the best feature of the hotel. Raymond at the front desk was so friendly and lovely. The hotel also provided decent body wash and other basic amenities.
Stayed in April 2024
Reviewed: 5 April 2024
Ozzyaviles
PhilippinesStaff was excellent. Raymond at the front desk went above and beyond, assisting and providing insights and recommendations; he truly personalized our stay, making us feel like we were staying at a friend's house rather than a hotel.
Stayed in March 2024
Reviewed: 3 April 2024
Peter
United KingdomThe room we had was only average size with not much space to unpack/hang/store clothes (we were on a 3 week trip), but otherwise was well equipped.
Conveniently located just off Orchard Road in a quiet residential road, the hotel is not too big and impersonal, having more of a 'boutique' feel. The swimming pool area is relatively small but was not busy during our stay. The breakfast buffet was good though with some issues of replenishment during the busiest times. Getting out and about from the hotel is easy - MRT station close by and relatively easy to get taxis.
Stayed in February 2024
Reviewed: 3 April 2024
Sybren
NetherlandsWe had not a thing to complain. I would however recommended the hotel to not put the closing hour of the (by the way rather small) hotel lobby bar at 10pm but at 12 (for example). Certainly for people who arrive late that would increase your service level and in all honesty it is also what I think might be expected of a 4-star hotel.
The hotel is comfortable and it is just about 5 ~ 10 minutes walking from Orchard Road. The staff is friendly. We didn’t include breakfast in our booking. You can still have it for an additional fee, but we preferred to eat outside. There are some great eatery’s for breakfast in the Mandarin Gallery.
Stayed in March 2024
Reviewed: 3 April 2024
Inderjeet
IndiaBreakfast spread can be better
Great place to stay .
Stayed in March 2024
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