50/3 Soi 1, Rakaeng Road Haiya Sudistrict, Muang Chiang Mai, Hai ya, 50100 Chiang Mai, Thailand
#71 of 836 hotels in Chiang Mai
Guests' ChoiceBased on 378 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
8.9
Facilities
9.1
Staff
9.6
Value for money
9.4
Free WiFi
9.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 May 2024
Michaela
Czech RepublicOne room for 3 people was so so fitting, rooms could be little bit bigger.
I definitely recommend the CREW hotel. The staff went over and beyond to fullfill our requests. The pool was nice and cool and clean. The breakfast was exeptional, all day free water and coffee was cherry on top. Amazing staff as well.
Stayed in May 2024
Reviewed: 19 May 2024
Nela
GermanyHad a nice stay at the Crew! Got free water everyday and a breakfast which was more asian dishes which was alright for me. The crew team seemed a bit shy but friendly to all times.
Stayed in May 2024
Reviewed: 17 May 2024
Alid
United KingdomNothing
Staff were extremely friendly
Stayed in May 2024
Reviewed: 13 May 2024
Nedra
United StatesThe bed was a little hard
The staff was extremely helpful
Stayed in April 2024
Reviewed: 8 May 2024
Yu
ChinaThe hotel's location is excellent and convenient for tourists 👍, and the breakfast is both fancy and flavorful. What surprised me the most was the cozy and relaxing lounge. I thoroughly enjoyed my stay here.
Stayed in May 2024
Reviewed: 28 April 2024
Minaal
United KingdomNA
Amazing property, really good value for money, staff were so friendly. Loved the free cold water readily available anytime, staff were super accommodating, we needed earlier breakfast due to a tour booked and the staff prepared a takeaway breakfast box for us. Breakfast was delicious! The rooms were tidy and clean. We had a lovely balcony too. Very nice, good location would recommend.
Stayed in February 2024
Reviewed: 22 April 2024
Jenny
United KingdomA warning about the mosquitoes?! There weren't many, but they did get inside and I get bitten very easily, so a reminder to a tired traveller to use repellant would have been a final finishing touch!
Breakfast was amazing - in quality and variety The pool was small but not busy so provided just what we needed. Staff very friendly and helpful
Stayed in April 2024
Reviewed: 17 April 2024
Ray
United KingdomThere was nothing that we didn't like
The hotel has clean, well-appointed rooms, friendly staff and offers a good breakfast. It is in a quiet but handy location and offers complimentary bottled water, coffee and fruit throughout the day. We thoroughly enjoyed our stay and would definitely stay again.
Stayed in April 2024
Reviewed: 17 April 2024
Aditya
IndiaA little ventilation in room. But it's okay, wasn't a big deal as we stayed 2 nights and faced no problems.
Everything about the stay was great. But specifically the staffs.. Everyone was very very helpful, soft spoken and always ready to help despite of language barrier especially the girl at reception. The best kind of people I have met till date. Lovely.
Stayed in April 2024
Reviewed: 10 April 2024
Patricia
BrazilEverything is perfect, from staff to breakfast! Amazing hotel!
Stayed in April 2024
Reviewed: 6 April 2024
瑩霓
Taiwannothing
It's a great experience to stay at Crew Hotel. All staff are helpful and friendly.Besides, they offer bottled water and coffee 24 hours. Breakfast is nice and optional.
Stayed in April 2024
Reviewed: 2 April 2024
Kyrylo
Canada-
wonderful hotel, I have never seen such service before
Stayed in March 2024
Reviewed: 1 April 2024
Simon
AustraliaFor the price could not ask for more
Breakfast was amazing - far exceeded expectations given the price. Full spread of hot foods, all very good. Friendly and helpful staff. Location in a small alley, but close to old town. Room was clean and comfortable
Stayed in March 2024
Reviewed: 31 March 2024
Tata
RussiaA very clean and beautiful hotel. It can be seen that it is still very fresh and well renovated. Coca-Cola and water in the fridge - in the heart))
Stayed in March 2024
Reviewed: 30 March 2024
Ariane
GuamThe cold water when showering isn’t ice cold. It’s more lukewarm.
The staff were very friendly and helpful.
Stayed in March 2024
Reviewed: 29 March 2024
Marina
SpainThe hotel is really nice, great breakfast and very friendly staff. We will definitely come back.
Stayed in March 2024
Reviewed: 18 March 2024
Iulian
RomaniaWater from the pool was pretty cold.
Delicious breakfast, which included Thai food Clean and good, helpful staff Good location ( close to the city centre)
Stayed in March 2024
Reviewed: 11 March 2024
Diana
CroatiaThere are no hooks for towels in the area where the sink is but we used one of the clothes hangers to have the hand towel near ☺️
The personnel is great, especially the reception staff - thank you for all the recommendations ❤️. Location is so convenient, breakfast was very good, complementary water whenever you need it. Loved our stay here 🤗
Stayed in March 2024
Reviewed: 8 March 2024
Woodward
United StatesEverything great!
Good breakfast, hotel in quiet nbhd. Excellent staff.
Stayed in March 2024
Reviewed: 5 March 2024
Amin
United KingdomGreat staff super friendly.
Stayed in February 2024
Reviewed: 3 March 2024
Dean
CanadaWe have no complaints. Loved our entire stay.
Fabulous location. Staff were excellent, friendly, helpful. Rooms are large, bed is comfortable. We stayed for 6 nights and the breakfast was outstanding. They changed the breakfast buffet up just enough so it didn't get boring.
Stayed in February 2024
Reviewed: 1 March 2024
Yuen
United StatesOnly improvement point would be to add more places for storage in the room, like a small table for toiletries in the bathroom, and possibly an additional chair in the room for two people.
Breakfast was really good! We loved the local selection of foods. The sheets were great as well, breathable and better than some 5 star hotels we've stayed in. Location was convenient to access the various night markets (~10 minute walk to the major ones). The staff were very helpful and always around to provide tips or just have a chat. Thanks CREW!
Stayed in February 2024
Reviewed: 29 February 2024
Brendan
United KingdomJust a couple of suggestions The buffet was great for breakfast, I would suggest perhaps some covers for the food that is exposed as flies were landing on the uncovered bits. The poolside rooms, the curtains could be tighter to the windows, they were flapping around with the aircon and could potentially allow everyone to see in the room.
Lovely comfortable modern rooms, Unlimited free bottles of water. Good laundry service. Within 5 minutes walk of the centre, neighbourhood was fine. You may hear the odd person prepping breakfast but didn't find distracting Would 100% stay again
Stayed in February 2024
Reviewed: 26 February 2024
Thanakodiamei
MalaysiaHonestly, everything is good at Crew Hotel. The team is very polite & helpful, hotel is very clean, bed is comfortable and the facilities are all good.
Breakfast served was good, had sufficient choice to be selected. Have variety of fruits, juices, yogurt with selection of toppings, and box milk and soya bean drink. Amazingly the hotel also provide free coffee, tea, chocolate drink, fresh brewed coffee, cookies, cup noodles and fruits for occupants at the ground dining area. Bottled water is refrigerated and this is free flow.
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content