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Reviews of CREW Hotel 3 stars

50/3 Soi 1, Rakaeng Road Haiya Sudistrict, Muang Chiang Mai, Hai ya, 50100 Chiang Mai, Thailand

#71 of 836 hotels in Chiang Mai

Guests' Choice

Review score

Based on 378 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    8.9

  • Facilities

    9.1

  • Staff

    9.6

  • Value for money

    9.4

  • Free WiFi

    9.6

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Showing 1 – 25

  • Reviewed: 25 May 2024

    10
    Great hotel, definitely worth visiting, amazing staff, breakfast and nice and clean rooms.
    • Leisure trip
    • Group
    • Deluxe Double Room with Extra bed
    • Stayed 3 nights

    One room for 3 people was so so fitting, rooms could be little bit bigger.

    I definitely recommend the CREW hotel. The staff went over and beyond to fullfill our requests. The pool was nice and cool and clean. The breakfast was exeptional, all day free water and coffee was cherry on top. Amazing staff as well.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Had a nice stay at the Crew! Got free water everyday and a breakfast which was more asian dishes which was alright for me. The crew team seemed a bit shy but friendly to all times.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Staff were extremely friendly

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    I would definitely stay there again
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 8 nights

    The bed was a little hard

    The staff was extremely helpful

    Stayed in April 2024

  • Reviewed: 8 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    The hotel's location is excellent and convenient for tourists 👍, and the breakfast is both fancy and flavorful. What surprised me the most was the cozy and relaxing lounge. I thoroughly enjoyed my stay here.

    Stayed in May 2024

  • Reviewed: 28 April 2024

    8.0
    Excellent, clean and good value for money.
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    NA

    Amazing property, really good value for money, staff were so friendly. Loved the free cold water readily available anytime, staff were super accommodating, we needed earlier breakfast due to a tour booked and the staff prepared a takeaway breakfast box for us. Breakfast was delicious! The rooms were tidy and clean. We had a lovely balcony too. Very nice, good location would recommend.

    Stayed in February 2024

  • Reviewed: 22 April 2024

    10
    Amazing value for money in a quiet but accessible spot.
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A warning about the mosquitoes?! There weren't many, but they did get inside and I get bitten very easily, so a reminder to a tired traveller to use repellant would have been a final finishing touch!

    Breakfast was amazing - in quality and variety The pool was small but not busy so provided just what we needed. Staff very friendly and helpful

    Stayed in April 2024

  • Reviewed: 17 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    There was nothing that we didn't like

    The hotel has clean, well-appointed rooms, friendly staff and offers a good breakfast. It is in a quiet but handy location and offers complimentary bottled water, coffee and fruit throughout the day. We thoroughly enjoyed our stay and would definitely stay again.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    10
    Great stay with THE BEST STAFFS
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Extra bed
    • Stayed 2 nights
    • Submitted via mobile

    A little ventilation in room. But it's okay, wasn't a big deal as we stayed 2 nights and faced no problems.

    Everything about the stay was great. But specifically the staffs.. Everyone was very very helpful, soft spoken and always ready to help despite of language barrier especially the girl at reception. The best kind of people I have met till date. Lovely.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    10
    Perfect hotel in Chiang Mai
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything is perfect, from staff to breakfast! Amazing hotel!

    Stayed in April 2024

  • Reviewed: 6 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights

    nothing

    It's a great experience to stay at Crew Hotel. All staff are helpful and friendly.Besides, they offer bottled water and coffee 24 hours. Breakfast is nice and optional.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    -

    wonderful hotel, I have never seen such service before

    Stayed in March 2024

  • Reviewed: 1 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    For the price could not ask for more

    Breakfast was amazing - far exceeded expectations given the price. Full spread of hot foods, all very good. Friendly and helpful staff. Location in a small alley, but close to old town. Room was clean and comfortable

    Stayed in March 2024

  • Reviewed: 31 March 2024

    10
    There were not enough hooks for towels and clothes in the bathroom.
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    A very clean and beautiful hotel. It can be seen that it is still very fresh and well renovated. Coca-Cola and water in the fridge - in the heart))

    Stayed in March 2024

  • Reviewed: 30 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    The cold water when showering isn’t ice cold. It’s more lukewarm.

    The staff were very friendly and helpful.

    Stayed in March 2024

  • Reviewed: 29 March 2024

    10
    Perfect hotel
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is really nice, great breakfast and very friendly staff. We will definitely come back.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Water from the pool was pretty cold.

    Delicious breakfast, which included Thai food Clean and good, helpful staff Good location ( close to the city centre)

    Stayed in March 2024

  • Reviewed: 11 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    There are no hooks for towels in the area where the sink is but we used one of the clothes hangers to have the hand towel near ☺️

    The personnel is great, especially the reception staff - thank you for all the recommendations ❤️. Location is so convenient, breakfast was very good, complementary water whenever you need it. Loved our stay here 🤗

    Stayed in March 2024

  • Reviewed: 8 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Everything great!

    Good breakfast, hotel in quiet nbhd. Excellent staff.

    Stayed in March 2024

  • Reviewed: 5 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    Great staff super friendly.

    Stayed in February 2024

  • Reviewed: 3 March 2024

    10
    Best Breakfast
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 6 nights
    • Submitted via mobile

    We have no complaints. Loved our entire stay.

    Fabulous location. Staff were excellent, friendly, helpful. Rooms are large, bed is comfortable. We stayed for 6 nights and the breakfast was outstanding. They changed the breakfast buffet up just enough so it didn't get boring.

    Stayed in February 2024

  • Reviewed: 1 March 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 4 nights

    Only improvement point would be to add more places for storage in the room, like a small table for toiletries in the bathroom, and possibly an additional chair in the room for two people.

    Breakfast was really good! We loved the local selection of foods. The sheets were great as well, breathable and better than some 5 star hotels we've stayed in. Location was convenient to access the various night markets (~10 minute walk to the major ones). The staff were very helpful and always around to provide tips or just have a chat. Thanks CREW!

    Stayed in February 2024

  • Reviewed: 29 February 2024

    10
    Would 100% stay again
    • Leisure trip
    • Solo traveller
    • Double Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Just a couple of suggestions The buffet was great for breakfast, I would suggest perhaps some covers for the food that is exposed as flies were landing on the uncovered bits. The poolside rooms, the curtains could be tighter to the windows, they were flapping around with the aircon and could potentially allow everyone to see in the room.

    Lovely comfortable modern rooms, Unlimited free bottles of water. Good laundry service. Within 5 minutes walk of the centre, neighbourhood was fine. You may hear the odd person prepping breakfast but didn't find distracting Would 100% stay again

    Stayed in February 2024

  • Reviewed: 26 February 2024

    8.0
    We enjoyed our stay and will strongly recommend this hotel to Chiang Mai travelers. Value for money.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    Honestly, everything is good at Crew Hotel. The team is very polite & helpful, hotel is very clean, bed is comfortable and the facilities are all good.

    Breakfast served was good, had sufficient choice to be selected. Have variety of fruits, juices, yogurt with selection of toppings, and box milk and soya bean drink. Amazingly the hotel also provide free coffee, tea, chocolate drink, fresh brewed coffee, cookies, cup noodles and fruits for occupants at the ground dining area. Bottled water is refrigerated and this is free flow.

    Stayed in February 2024

Showing 1 – 25

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