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Reviews of Koh Hai Fantasy Resort & Spa 3 stars

5 Moo 4, Koh Ngai, 81150 Ko Ngai, Thailand

#7 of 9 hotels in Ko Ngai

Guests' Choice

Review score

Based on 33 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.1

  • Location

    9.3

  • Facilities

    7.6

  • Staff

    8.9

  • Value for money

    7.2

  • Free WiFi

    6.7

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Showing 1 – 25

  • Reviewed: 15 April 2024

    8.0
    Peace and quiet
    • Leisure trip
    • Couple
    • Beach Front Room
    • Stayed 3 nights
    • Submitted via mobile

    Because of the high and low tide, the best swimming is mid-day when it's very sunny (we were there in summer). The pool should be open earlier and later (7-9 instead of 9-7). There are fewer boat trips available late in the season, but we did have a wonderful time on a private boat, and all the boat rides are fun and have amazing scenery.

    Beach location is amazing, we could see the ocean from our room. The meals were very good, including some vegetarian. It is more expensive than mainland but seemed fair because everything needs to be brought in. Some fruits and vegetables are grown on the island and it'd be cool to promote this.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    8.0
    If you’re on a budget, this is your place! ot the prettiest place but the island and view are 1000% worth it.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    It has a pool but it’s crammed in the back of the property, no one goes there. The aesthetics of the resort are a bit cheap and outdated, the next door Tanya’s resort is much nicer looking (but also twice the price). They have better sunbeds as well so you can just lay there during the day, no one will mind! You won’t be in your room that much anyway and with this view you won’t mind the looks of your resort!

    You’re here for the deserted tropical island vibe and that is 200% what you get. Best view of my life every single day, clearest water ever! This resort is on the very best location on the whole island. It’s also the cheapest resort on the island and has very decent food.

    Stayed in April 2024

  • Reviewed: 6 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Villa
    • Stayed 2 nights
    • Submitted via mobile

    A bit expensive

    The best location in the island

    Stayed in February 2024

  • Reviewed: 4 March 2024

    9.0
    Great beach location and family friendly
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 7 nights
    • Submitted via mobile

    - the hotel itself was very nice - at the beach you need to be aware of jellyfish (can happen on Koh Ngai frequently). Just sth to keep in mind.

    Perfect location on Koh Ngai, right at the beach. - Buffett breakfast with good choices - many beach chairs and some shadow (great with kids) - pool was shady after 4pm and good for us to cool down after a day at the beach - very nice staff - daily cleaning - free beach towels - playground for children

    Stayed in March 2024

  • Reviewed: 1 March 2024

    8.0
    Fine for short stay, 1 night, attached unit with no view
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room was abit worn out.

    Location on island was great. Staff were pleasant

    Stayed in February 2024

  • Reviewed: 25 February 2024

    8.0
    Lovely
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    The beach chairs were almost unusable they were so uncomfortable. The fabric was pulled too tight so the hammock effect was instead like sitting on a rock

    The beach was amazing and the breakfast was very good

    Stayed in February 2024

  • Reviewed: 24 February 2024

    9.0
    Expensive great location and view
    • Leisure trip
    • Couple
    • Ocean Front Pool Villa
    • Stayed 5 nights
    • Submitted via mobile

    For the cost the room is a little bit tired And needs some updating and modernising

    Location excellent Staff excellent polite always wanted to help you room very comfortable

    Stayed in February 2024

  • Reviewed: 1 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Jelly fish in the weather sometime.

    The beach is beautiful, sometime there was Jelly fisk. The view is beautiful. God fresh fish, nice room and people.

    Stayed in February 2024

  • Reviewed: 28 January 2024

    8.0
    Was relaxing stay righ on the beach
    • Leisure trip
    • Solo traveller
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    I always said good morning to house keeping staff but non of them reply or look at you.I found it unusual travelling around Thailand.Staff normally reflects management

    Location! Resort has all you need,food was good enough , very clean and comfortable beds.The building is very dated though but very clean.The water doesn’t go down as in other islands you can’t swim in the morning or evening

    Stayed in January 2024

  • Reviewed: 23 January 2024

    9.0
    I would come back again
    • Leisure trip
    • Solo traveller
    • Superior Room
    • Stayed 4 nights

    The property was a little tired but cleanliness is so important to me and this was perfect.

    The staff were extremely helpful. I had a couple of housekeeping issues and both were sorted within 5 minutes. The boat dropped you off on the beach right outside the resort. The water was so crisp and blue.

    Stayed in January 2024

  • Reviewed: 19 January 2024

    7.0
    Great Choice for a short stay in Koh Ngai
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    Would love to come back to Koh Ngai and to this resort and see refurbishment of the property, the rooms and bathrooms need renovation. Among the staff, few of them did not speak English however thanks to other team members and Google translate we managed to understand each other Would have been appreciated from other resort clients not to book and reserve the loungers and umbrellas all day even when leaving for lunch at other resorts/restaurants.

    A special thanks to the manager that assisted from our check in to the check out, he has been really kind to us and always attentive to our requests. Great resort by the beach, perfect location near by the departure of the ferry boat to the other islands Perfect choice for our 3 days in Koh Ngai,

    Stayed in January 2024

  • Reviewed: 5 January 2024

    7.0
    Pleasant resort, excellent location
    • Leisure trip
    • Group
    • Hillside Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The hillside rooms are a bit worn out

    The location is excellent, right on the beach; the food is good and fresh (they keep their own vegetable and fruit garden).

    Stayed in January 2024

  • Reviewed: 11 March 2023

    7.0
    Good staff
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Not suggesting to stay in cheapest rooms. look on a wall 1m from you

    staff

    Stayed in February 2023

  • Reviewed: 2 May 2024

    6.0
    Come for the beach!
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    This hotel is super old.. feel 80’s with no renovation.. aircon was not working well and fan was noisy..

    The only good point here is the beach which is amazing!!!!! One of the nicest I saw in Thailand!

    Stayed in May 2024

  • Reviewed: 11 April 2024

    6.0
    Beautiful location, soulless hotel.
    • Leisure trip
    • Solo traveller
    • Hillside Deluxe Double Room
    • Stayed 4 nights

    Big clean rooms, but very basic. Some of the staff were very pleasent and lovely in general, but the whole place seemed to lack personality and 'soul'.

    Beautiful location

    Stayed in April 2024

  • Reviewed: 14 March 2024

    10
    Paradise
    • Leisure trip
    • Couple
    • Ocean Front Pool Villa
    • Stayed 2 nights
    • Submitted via mobile

    Having to leave,,😭

    Beautiful little island, we had the pool rooms with ocean views absolutely stunning which we'd stayed longer💚

    Stayed in February 2024

  • Reviewed: 10 March 2024

    3.0
    Expectations VS reality! Shocking
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    Absolute shambles, property advertising photos we stayed in superior room actually looks nothing like the photos, obviously been taken long before!!! When we asked, is this is really a superior room??? The gentleman who was talking on the phone and completely ignored me, after said “ what is not superior about it?? “ I said that it does not look nothing like in the photo you advertised!!! His answer was the room 101 got this view!!! But we were in room 109 , so our view was cleaning shed. With probably 20 years old air conditioning, was so loud, that it was impossible to have it on!!! Bathroom smells terrible, toilet was l leaking!!! Breakfast was so poor, we can only have omelette that was cooked in the front of us!! Cutlery was like in prison with plastic plates!!! We ended up eating and drinking in near by hotel, with clean tables and proper plates!!!!

    Nice gardens surrounding hotel

    Stayed in March 2024

  • Reviewed: 9 February 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe Family Villa
    • Stayed 3 nights
    • Submitted via mobile

    Loud and old A/C.

    Very nice location, spacious accomodation and large beds, tasty cusine.

    Stayed in February 2024

  • Reviewed: 1 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No matter where you stay on this island you will experience something amazing. The peace and quiet, the turquoise water, the most beautiful coral reef I have seen in Thailand, The resort itself, very friendly staff, the fantastic food both at breakfast and in the restaurant they serve through the whole day. We stayed in a standard room. Basic room, air conditioning, fridge. Generally everything you need, but it is very basic accommodation, for the price I expected a little something more exquisite.However, 20m to the beach makes up for everything. Anyway, in a place like this island you do not sit in a room :) you just enjoy your surroundings

    Stayed in January 2024

  • Reviewed: 29 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Villa
    • Stayed 10 nights
    • Submitted via mobile

    If you get the wrong bungalow you will have a veiw only to the neighboor wall two metres away

    Amazing breakfast, great staff, very good room cleaning. Super location

    Stayed in January 2024

  • Reviewed: 24 April 2023

    10
    outstanding
    • Leisure trip
    • Group
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    nothing to dislike

    location and service

    Stayed in April 2023

  • Reviewed: 10 January 2023

    10
    Exceptional
    • Business trip
    • Couple
    • Beach Front Room
    • Stayed 3 nights
    • Submitted via mobile

    Sunee was amazing!!!

    Stayed in January 2023

  • Reviewed: 2 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Hillside Deluxe Double Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 28 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

Showing 1 – 25

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