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Reviews of Grand Pasa Hotel 5 stars

Armutalan mah.83 Sk no 15 marmais, 48700 Marmaris, Turkey

#58 of 129 hotels in Marmaris

Guests' Choice

Review score

Based on 61 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.8

  • Location

    7.4

  • Facilities

    7.5

  • Staff

    7.9

  • Value for money

    7.8

  • Free WiFi

    3.5

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Showing 1 – 25

  • Reviewed: 15 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    the beds very old fashioned and not 5 stars hotel stander

    comfortable and quiet place food nice and all drinks

    Stayed in June 2023

  • Reviewed: 17 April 2023

    8.0
    Very Good Value, and the hotel , loves the people in Marmaris
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    the shower head was not working .

    Dining Room was very clean and good food offered, staff was great friendly helpful and attentive. Very close to promenade, took advantage of the spa, which was a great service offered

    Stayed in April 2023

  • Reviewed: 22 October 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    been to Turkey 4 times, this is the worst I’ve ever been to. it’s not a 5 star hotel, dirty, old, grumpy stuff and waiters. dirty table cloths, moldy food. I regret booking the hotel, definitely don’t recommend it.

    swimming pool was good, quite enough sun beds

    Stayed in October 2022

  • Reviewed: 2 October 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    When we arrived they tried to charge me more than my email quote

    Stayed in September 2022

  • Reviewed: 29 September 2022

    8.0
    Excellent hotel spoiled by minor gripes and some chavy guests that thought they were in Magaluf
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 10 nights
    • Submitted via mobile

    - We arrived at 11pm, bellboy took our cases without giving me a chance to do it myself and then awkwardly lingered in the room until we gave him a tip. - No replenishment of tea/coffee in our room. - No replenishment of toilet roll (had to ask at reception) - Watered down alcohol for the all inclusive drinks - Although we liked the animation team, the overall hotel entertainment on offer was below par for a hotel rated 5 stars. If you stay for more than a week, be prepared to watch the same cheesy stuff again. - Half way through the holiday, a large chavy UK family arrived and were disruptive, loud and obnoxious and the whole vibe of the hotel was impacted. I know this isn’t the hotel’s fault but they didn’t really do anything to calm them down either and the family became a talking point with a large proportion of hotel guests. - Be prepared to wake up at 7am if you want a sun lounger by the pool. Again not necessarily the hotel’s fault but they have a sign which says they will move towels that have been unoccupied for more than 2 hours. That did not happen unless you were on first name basis with the pool manager Charlie. On one occasion 4 guests didn’t use the sun loungers they “reserved” with their towels until 4pm. Bit of a pi*s take. - Although the food was fantastic and there was a lot of choice…they weirdly only served one style of bread (standard loaf) and never had any pitta bread, flat bread etc. bit bizzare considering the culture and food they serve. - Check out time is ridiculously early for a 5 star hotel (9am), particularly as the only shower facility available is in the spa area, which we only knew about through word of mouth and not the reception staff. They do say they will try and accommodate your need and extend your room if it’s available, but ours wasn’t and the guests that were offered it had to pay approximately £40 for the privilege.

    - Fantastic food, particularly lunch and dinner time that caters for all tastes. - Very hard working restaurant and bar staff who were always polite and efficient. - 27-34c weather the whole time we were there (end of September) - Clean spaceous room - Beautiful lobby/reception area - Large poolside area with water slides and bar - Fantastic spa facilities and manager (Speedy) -Good hotel facilities - 10-15 minute walk to the high street/supermarket and 15 minute taxi to the marine port if you plan on going to Rhodes for the day. - We would stay here again

    Stayed in September 2022

  • Reviewed: 16 September 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 10 nights
    • Submitted via mobile

    The sunbed situation. Not enough room for the sunbeds, and people were paying to reserve them and then going out for the whole day, not fair!

    Food was great, excellent choice. Rooms were clean and staff were extremely helpful

    Stayed in September 2022

  • Reviewed: 14 September 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 10 nights
    • Submitted via mobile

    The food was very good and there were a lot of vegetarian options. The waiting staff were amazing and didn't stop the whole time we were there.

    Stayed in September 2022

  • Reviewed: 7 August 2022

    7.0
    value for the money
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    the entertainment zero

    location good , good food

    Stayed in August 2022

  • Reviewed: 20 July 2022

    7.0
    Good overall stay, good facilities decent location
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Staff could have been friendlier and the rooms could have cleaner as we’re crumbs on the floor from the last stay and bathroom wasn’t up to the highest standard. No beach space which is important in Turkey.

    Spa was amazing water slides were a great addition good facilities overall, food was okay and a good hotel overall

    Stayed in July 2022

  • Reviewed: 17 July 2022

    9.0
    brilliant
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    lovely food

    Stayed in June 2022

  • Reviewed: 8 July 2022

    9.0
    Superb
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The pool. The service. The food. The bars

    Stayed in July 2022

  • Reviewed: 4 July 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    they charge for the room safe - 2 euros per night which is fine , but u must pay in advance - they dont charge the room - strange for a 5 star hotel. you cant request extra towel for the room - 1 towel per person , so if u need extra towel go wash it urself 😅 strange for a 5 star hotel too

    pool - water slides - food - rooms - all inclusive

    Stayed in July 2022

  • Reviewed: 19 June 2022

    9.0
    Great resort with good food and clean rooms.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Ice cream counter could be downstairs as coming out of the pool at 2:30pm in the heat, going ALL the way up to the lobby (dripping wet) to get ice cream and then to come ALL the way down to have your icecream and give to the kids was inconvenient. Melted before I even got out of the lobby. Would be better to have it on -1 by the pool.

    Breakfast selection was great, we loved that there was a “late breakfast” option between 10-11am. Our daughter slept in until 10am so we would miss breakfast but we were still able to eat during the late breakfast (less food was out than the main breaky but it was something!) We loved the pool restaurant, between 12-4 I think! You can get food in your swimwear and go back and forth many times. Great selection of food too!

    Stayed in June 2022

  • Reviewed: 25 May 2022

    8.0
    Brilliant!!!!
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    The WiFi was not good. The rooms could be updated and become a bit more modern

    The food was really good. The staff were all very lovely people and made us feel welcomed

    Stayed in May 2022

  • Reviewed: 29 April 2022

    7.0
    food disgusting and no wifi.
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    wifi is awful! no wifi round pool area. gym is old, hardly anything works and is rusty! staff are rude and dont really speak very much english. breakfast is egg everything and most looked heated up concotion of yesterdays dinner. lunch the same and dinner was heated up remains of breakfast. worst "5star" ive been to in Turkey for sure.

    the room was ok.

    Stayed in April 2022

  • Reviewed: 8 September 2023

    10
    Our stay has highlighted the benefits of all inclusive holidays
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    All good

    Great facilities for a family holiday, safe environment for children. Easy to taxi to the beach and marina.

    Stayed in August 2023

  • Reviewed: 27 June 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    The transfer from Dalaman airport to hotel was quite a while but nothing to do with the property itself.

    Food was great and big variety. Entertainment staff were amazing. All staff members were very friendly and helpful. Suitable hotel for everyone!

    Stayed in June 2023

  • Reviewed: 13 October 2022

    1.0
    Worst hotel experience
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Booked all inclusive, checked in at 3pm and had dinner at 7pm, after a few hours My brother and I got sick with puking and diarrhea, checked out the next afternoon (a day early) with no compensation and kept getting told no one else complained about food poison which is so typical for them to say

    Nothing

    Stayed in October 2022

  • Reviewed: 28 September 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    It was lovely place and staff were amazing, food was fantastic we will be coming back as it's best place I stayed in at turkey

    Stayed in September 2022

  • Reviewed: 21 August 2022

    10
    GREAT
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    it is a beautiful hotel, full with everything you will need and in a perfect location.

    Stayed in August 2022

  • Reviewed: 31 July 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 15 nights
    • Submitted via mobile

    I was very happy with our 15 night stay. the staff were all so friendly and the hotel has everything you could possibly need. the food was wonderful, such a great choice. I will definitely be returning to this hotel when I return to marmaris. I felt very sad to leave

    Stayed in July 2022

  • Reviewed: 21 July 2022

    10
    Fantastic
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No kids games. I would recommend enhancing the pillows quality and add or replace with 2 big pillows

    Food

    Stayed in July 2022

  • Reviewed: 17 July 2022

    10
    Fantastic
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Children games are not working.

    Food

    Stayed in July 2022

  • Reviewed: 14 July 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Good food and nice location..friendly staff

    Stayed in July 2022

Showing 1 – 25

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