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Reviews of Americas Best Value Inn Cartersville 2 stars

26 Highway 20 Spur, Cartersville, GA 30121, United States

#19 of 22 hotels in Cartersville

Guests' Choice

Review score

Based on 55 hotel reviews

5.6

Score breakdown

  • Cleanliness

    6.2

  • Comfort

    6.5

  • Location

    6.9

  • Facilities

    5.9

  • Staff

    6.6

  • Value for money

    5.9

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Showing 1 – 25

  • Reviewed: 2 August 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Poor breakfast. Swimming pool green and slimmy. Room was comfortable thou.

    Close to restraurants

    Stayed in August 2023

  • Reviewed: 9 July 2023

    5.0
    The facility seemed very unsafe and poorly kept up.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    The pool that is on the property is not filled. The outside of the building has visual damage and needs repairs. The bathroom has visible mold. Drywall has visual damage. The toilet was new but the upgrades are poorly installed. The furnishing are outdated and poor quality. Towels were rough and the bed sheets had holes in them. The lady that checked me in did through a Plexiglass window. Scary

    The flooring in the main area was new and the toilet is new. There was nothing else.

    Stayed in July 2023

  • Reviewed: 22 June 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Provide a selection of herbal teas along with coffee. An iron. No wireless internet to the room.

    Room was clean.

    Stayed in June 2023

  • Reviewed: 18 September 2022

    5.0
    I was able to get some rest closed to where I needed.
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    it’s a little old and outdated.

    I was close to where I was going.

    Stayed in September 2022

  • Reviewed: 18 July 2022

    7.0
    Ok
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There was a pool but it was useable no water in it

    Stayed in July 2022

  • Reviewed: 21 June 2022

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Needs to be updated.

    Convenient location

    Stayed in May 2022

  • Reviewed: 15 June 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Swimming pool was empty - out of service. No complimentary coffee in the rooms or lobby. Room was hot and stuffy when we got there and took a long time for AC to cook room down.

    Bed was comfortable

    Stayed in June 2022

  • Reviewed: 5 June 2022

    5.0
    Passable
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    They said that we'd have breakfast in the offer but it is not real. They didn't have it. They didn't tell us when we checked in, but when next day when we asked for it, they told us that everyone knew they didn't have it 'cause of COVID-19, but clearly we didn't.

    Stayed in June 2022

  • Reviewed: 5 October 2021

    7.0
    It was an older motel but the room was clean and the beds were comfortable, The price was good,
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    There was no breakfast offered. The pool was closed. Not enough towels.

    It was close to our meeting. It was reasonably priced. The staff was pleasant.

    Stayed in October 2021

  • Reviewed: 18 July 2021

    5.0
    Passable
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Found beer in door and up in freezer part of refrigerator and ice two inches thick hanging out of freezer department. Also found empty toilet paper roll against toilet in floor. The bed looked like it was spread up instead of smooth. Wondered if changed or just made up. No Kleenex in vanity countertop compartment. I have been to this hotel and recommended before don't know if short staffed or new management but will be reviewing reason before going there ever again

    Room was arranged nice It didn't smell.

    Stayed in July 2021

  • Reviewed: 18 July 2021

    5.0
    Needs some work
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The curtains and carpet were filthy. There was a huge water stain on our ceiling. The main light when you walk in was burnt out. The fridge didn’t work. There were a lot of cracks in the walls and patch work. The pool wasn’t open.

    It was right off the highway. The gentleman who checked us in was very friendly

    Stayed in July 2021

  • Reviewed: 1 June 2024

    1.0
    They were very rude and it’s not worth the price at all
    • Leisure trip
    • Couple
    • King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Nothing

    Stayed in May 2024

  • Reviewed: 31 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Customer service excellence

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    That it was very quiet and peaceful and that they still have rooms that you are able to get with smoking

    Stayed in May 2024

  • Reviewed: 14 November 2023

    3.0
    Poor
    • With a pet
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    They had no coffee and no breakfast as advertised

    Stayed in November 2023

  • Reviewed: 20 September 2023

    1.0
    The worst hotel experience i’ve ever had
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    The staff is extremely rude when we checked in. Our room was hot and muggy with a moldy smell when we walked in. The room was also crawling with insects.

    Stayed in September 2023

  • Reviewed: 23 August 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room was a bit gross. A few bugs and the room wasn’t stocked properly. There was almost no toilet paper.

    I did not stay for breakfast so I do not know.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    4.0
    Very disappointing and would not stay here again.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night

    The pool was shut down and there was no notice of this anywhere, until you arrived and saw it. Both rooms had a horrible odor. The bed was extremely uncomfortable. Dead roaches under the beds. You could not get into the lobby at all, not even for coffee, and the rooms did not have a coffee maker.

    The location was okay, no problems with that. The ac cooled really well, after it had been turned on and ran for a few hours and the sun went down.

    Stayed in August 2023

  • Reviewed: 17 July 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything the pool was even broken and no water after I had asked if it was open

    Nothjng

    Stayed in July 2023

  • Reviewed: 25 June 2023

    8.0
    It was good staying here though.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Coffee pot was nasty and the pillows really were bad

    Like that the room was clean and the bed was good.

    Stayed in June 2023

  • Reviewed: 12 June 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The pool had no water sobwe couldn't swim the breakfast consisted of 2 different cerials an mini doughnuts floors were very dirty only gave 1 room key had to ask for wifi password

    Stayed in June 2023

  • Reviewed: 5 June 2023

    1.0
    NEVER STAY HERE!
    • Leisure trip
    • Solo traveller
    • King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    I just stopped to sleep on my way home. I got up to use the restroom and saw COCKROACHES!!!! At that moment I just packed my bags and LEFT. Drove on home. the whole property was unappealing

    Absolutely NOTHING once I got in the room

    Stayed in June 2023

  • Reviewed: 11 July 2022

    1.0
    The hotel sucks
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Nothing the room was nasty had trash in it the bed was not comfortable

    Stayed in July 2022

  • Reviewed: 14 June 2022

    1.0
    It was horrible, don’t waste your money
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The staff was terrible. We waited for the booking to show up online because I told her I had already paid through the website and that it was actually 5 dollars more than what they would have charged. She then charged my card a second time for the full amount and told me it’s because I never told her I paid. There were bugs all over our room. They advertise free breakfast but you’re not allowed in the lobby. The man there when I tried to get my money back and showed him the two transactions basically told me I was lying and walked away and when I wouldn’t leave he got someone else. This is the worst hotel I’ve ever stayed at. I’d rate 0 stars if I could

    It was a good location. I could easily leave

    Stayed in June 2022

Showing 1 – 25

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