26 Highway 20 Spur, Cartersville, GA 30121, United States
#19 of 22 hotels in Cartersville
Guests' ChoiceBased on 55 hotel reviews
5.6Cleanliness
6.2
Comfort
6.5
Location
6.9
Facilities
5.9
Staff
6.6
Value for money
5.9
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Showing 1 – 25
Reviewed: 2 August 2023
Noeleen
New ZealandPoor breakfast. Swimming pool green and slimmy. Room was comfortable thou.
Close to restraurants
Stayed in August 2023
Reviewed: 9 July 2023
Tonya
United StatesThe pool that is on the property is not filled. The outside of the building has visual damage and needs repairs. The bathroom has visible mold. Drywall has visual damage. The toilet was new but the upgrades are poorly installed. The furnishing are outdated and poor quality. Towels were rough and the bed sheets had holes in them. The lady that checked me in did through a Plexiglass window. Scary
The flooring in the main area was new and the toilet is new. There was nothing else.
Stayed in July 2023
Reviewed: 22 June 2023
Peter
United StatesProvide a selection of herbal teas along with coffee. An iron. No wireless internet to the room.
Room was clean.
Stayed in June 2023
Reviewed: 18 September 2022
Wilson
United Statesit’s a little old and outdated.
I was close to where I was going.
Stayed in September 2022
Reviewed: 18 July 2022
George
United StatesThere was a pool but it was useable no water in it
Stayed in July 2022
Reviewed: 21 June 2022
Rampley
United StatesNeeds to be updated.
Convenient location
Stayed in May 2022
Reviewed: 15 June 2022
Lorena
United StatesSwimming pool was empty - out of service. No complimentary coffee in the rooms or lobby. Room was hot and stuffy when we got there and took a long time for AC to cook room down.
Bed was comfortable
Stayed in June 2022
Reviewed: 5 June 2022
Bonal
United StatesThey said that we'd have breakfast in the offer but it is not real. They didn't have it. They didn't tell us when we checked in, but when next day when we asked for it, they told us that everyone knew they didn't have it 'cause of COVID-19, but clearly we didn't.
Stayed in June 2022
Reviewed: 5 October 2021
Robert
United StatesThere was no breakfast offered. The pool was closed. Not enough towels.
It was close to our meeting. It was reasonably priced. The staff was pleasant.
Stayed in October 2021
Reviewed: 18 July 2021
Brenda
United StatesFound beer in door and up in freezer part of refrigerator and ice two inches thick hanging out of freezer department. Also found empty toilet paper roll against toilet in floor. The bed looked like it was spread up instead of smooth. Wondered if changed or just made up. No Kleenex in vanity countertop compartment. I have been to this hotel and recommended before don't know if short staffed or new management but will be reviewing reason before going there ever again
Room was arranged nice It didn't smell.
Stayed in July 2021
Reviewed: 18 July 2021
Amy
United StatesThe curtains and carpet were filthy. There was a huge water stain on our ceiling. The main light when you walk in was burnt out. The fridge didn’t work. There were a lot of cracks in the walls and patch work. The pool wasn’t open.
It was right off the highway. The gentleman who checked us in was very friendly
Stayed in July 2021
Reviewed: 1 June 2024
Strickland
United StatesEverything
Nothing
Stayed in May 2024
Reviewed: 31 May 2024
Frederick
United StatesNothing
Customer service excellence
Stayed in May 2024
Reviewed: 13 May 2024
Bernice
United StatesThat it was very quiet and peaceful and that they still have rooms that you are able to get with smoking
Stayed in May 2024
Reviewed: 14 November 2023
Kenneth
United StatesThey had no coffee and no breakfast as advertised
Stayed in November 2023
Reviewed: 20 September 2023
Joy
United StatesThe staff is extremely rude when we checked in. Our room was hot and muggy with a moldy smell when we walked in. The room was also crawling with insects.
Stayed in September 2023
Reviewed: 23 August 2023
Maggie
United StatesThe room was a bit gross. A few bugs and the room wasn’t stocked properly. There was almost no toilet paper.
I did not stay for breakfast so I do not know.
Stayed in August 2023
Reviewed: 14 August 2023
Carol
United StatesThe pool was shut down and there was no notice of this anywhere, until you arrived and saw it. Both rooms had a horrible odor. The bed was extremely uncomfortable. Dead roaches under the beds. You could not get into the lobby at all, not even for coffee, and the rooms did not have a coffee maker.
The location was okay, no problems with that. The ac cooled really well, after it had been turned on and ran for a few hours and the sun went down.
Stayed in August 2023
Reviewed: 17 July 2023
Wilson
United StatesEverything the pool was even broken and no water after I had asked if it was open
Nothjng
Stayed in July 2023
Reviewed: 25 June 2023
Joy
United StatesCoffee pot was nasty and the pillows really were bad
Like that the room was clean and the bed was good.
Stayed in June 2023
Reviewed: 12 June 2023
Rhinehart
United StatesThe pool had no water sobwe couldn't swim the breakfast consisted of 2 different cerials an mini doughnuts floors were very dirty only gave 1 room key had to ask for wifi password
Stayed in June 2023
Reviewed: 5 June 2023
Bonn
United StatesI just stopped to sleep on my way home. I got up to use the restroom and saw COCKROACHES!!!! At that moment I just packed my bags and LEFT. Drove on home. the whole property was unappealing
Absolutely NOTHING once I got in the room
Stayed in June 2023
Reviewed: 11 July 2022
Daniel
United StatesEverything
Nothing the room was nasty had trash in it the bed was not comfortable
Stayed in July 2022
Reviewed: 14 June 2022
Alyssa
United StatesThe staff was terrible. We waited for the booking to show up online because I told her I had already paid through the website and that it was actually 5 dollars more than what they would have charged. She then charged my card a second time for the full amount and told me it’s because I never told her I paid. There were bugs all over our room. They advertise free breakfast but you’re not allowed in the lobby. The man there when I tried to get my money back and showed him the two transactions basically told me I was lying and walked away and when I wouldn’t leave he got someone else. This is the worst hotel I’ve ever stayed at. I’d rate 0 stars if I could
It was a good location. I could easily leave
Stayed in June 2022
Showing 1 – 25
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