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  5. Reviews of Quality Inn and Suites Harvey

Reviews of Quality Inn and Suites Harvey 3 stars

16920 South Halsted Street, Harvey, IL 60426, United States

#1 of 3 hotels in Harvey

Guests' Choice

Review score

Based on 228 hotel reviews

5.5

Score breakdown

  • Cleanliness

    5.9

  • Comfort

    6.1

  • Location

    6.4

  • Facilities

    5.9

  • Staff

    6.8

  • Value for money

    5.9

  • Free WiFi

    5.4

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Showing 1 – 25

  • Reviewed: 22 March 2024

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Standard Double Suite - Non-Smoking
    • Stayed 3 nights

    The furnitures was old and worn out bad a smell was in the room which came from the ac and heater which the filter need to be changed out

    The location

    Stayed in March 2024

  • Reviewed: 8 March 2024

    4.0
    It was satisfactory after an initial disappointment that was rectified by onsite staff.
    • Business trip
    • Solo traveller
    • Suite - Non-Smoking
    • Stayed 2 nights

    The first room had ants. It had deferred maintenance and improperly repaired items (The sink had a spider web crack that looked like it had been repaired with rubber cement years before. The crack had brown painted stuff on it. I have never seen something like this before and I work in property management.) The threshold going into the bathroom was an unprotected raw edge (trip hazard). Bathroom door looked busted from being kicked in. Lobby furniture was very worn as was the flooring in the elevator. This hotel need

    My second room was nice. Cleanliness was acceptable. Beds were reasonably comfortable. Staff offered what help they could when I was dissatisfied with the first room.

    Stayed in February 2024

  • Reviewed: 7 March 2024

    5.0
    I will ask for a specific room if I visit again. Not terribly bad, but needs improvement
    • Leisure trip
    • Solo traveller
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room was unclean, the curtains were filthy. Looked like bed bugs had been on them. Thank God I'm always prepared with my bug protector. Shower barely let out water. No matter how little the cost is, the room should b clean

    I guess some rooms are better than others. I felt the need to look for bed bugs and cleanliness, whereas my first stay the room was clean and inviting.

    Stayed in February 2024

  • Reviewed: 9 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Needs updating, make sure all of the room is cleaned

    Felt safe and secure

    Stayed in November 2023

  • Reviewed: 3 October 2023

    7.0
    Good in a pinch.
    • Leisure trip
    • Family with young children
    • Standard Double Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The hotel needs a good cosmetic refresh top to bottom. All the doors and furniture had chipped paint and signs of wear. Thank goodness the room wasn't carpeted, or I'm sure that would have been worn down, too. Thin walls. Dim lighting .

    It was good for the price. The room was large and clean. Nicely decorated. Beds were comfortable. We happened to have a room near the vending machines and a good distance from the elevator. Very good continental breakfast. Large bathroom mirror. Well lit bathroom with tub.

    Stayed in October 2023

  • Reviewed: 17 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    They charge 50 dallor feel stay go somewhere else with money other don't do that

    Stayed in September 2023

  • Reviewed: 11 September 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Another customer was complaining that a staff member walked into a occupied room with three teen girls without warning and the girls were to scared to stay there any longer

    Location was good and the bed was comfortable

    Stayed in September 2023

  • Reviewed: 17 August 2023

    6.0
    Only staying there for the proximity to a work venue. I would definitely not recommend it for a vacation/leisure tri
    • Business trip
    • Solo traveller
    • Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    A spider in the tub, loud neighbors after quiet hours, no quick hot water.

    Near work area

    Stayed in August 2023

  • Reviewed: 31 July 2023

    7.0
    Good
    • Business trip
    • Couple
    • Standard Double Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    To much garbage in the parking

    The silent place

    Stayed in July 2023

  • Reviewed: 27 June 2023

    5.0
    It was ok.
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I didn't like that the light fixtures lamps head piece were broken and one pull dresser was broken. I was able to hear other people from others rooms. People complaint about my kids being loud. I felt we had to be really quite. Other that it was ok.

    I liked it was close by the event I attended.

    Stayed in June 2023

  • Reviewed: 26 May 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing everything

    Stayed in May 2023

  • Reviewed: 24 April 2023

    4.0
    Would not stay there again, for the rate we would find something better.
    • Leisure trip
    • Couple
    • King Suite - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    We had a room that had an adjoining room and the people had their tv on all night and were smoking weed. The tub did not drain properly while taking a shower.

    The location was good. Breakfast was pretty good.

    Stayed in April 2023

  • Reviewed: 3 January 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • King Suite - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    The room was exact cold, and no towel and refrigerator didn't work and the tub was too low.

    Stayed in January 2023

  • Reviewed: 1 January 2023

    6.0
    okay
    • Leisure trip
    • Family with young children
    • Standard Double Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    beds

    it was ok

    Stayed in December 2022

  • Reviewed: 23 December 2022

    7.0
    good and convenient but WiFi service and tvs need to be better
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    the tv/ cable service and WiFi was bad

    the bed was nice and room was tidy with good heat and air

    Stayed in December 2022

  • Reviewed: 4 November 2022

    5.0
    In between
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I kept getting ate out by a bug Lmfaoooo

    I lay y with my man all night longggggggg

    Stayed in October 2022

  • Reviewed: 28 October 2022

    4.0
    I would stay at this hotel again simply as a last-minute option and the rate made sense.
    • Business trip
    • Solo traveller
    • King Suite - Non-Smoking
    • Stayed 2 nights

    Eggs cooked better. Vegetarian option possibly. The overall hotel needs a makeover, or at least good power washing. The walls, doors, etc. were very dirty. The mattress pad was very lumpy and tattered on the sides (the fitted sheet kept sliding, and I could see how worn the mattress pad was underneath. The nicest thing about my room was the floors. Grateful there was no carpet!

    The eggs were very "wet"/runny. I don't eat pork, which was the only meat option. The coffee was good at least.

    Stayed in October 2022

  • Reviewed: 12 October 2022

    4.0
    Disappointed
    • Leisure trip
    • Family with young children
    • Standard Double Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very shortly after arriving we decided not to stay . I sat in line at the check out for a very long time to try to talk to the lady behind the desk to see if I could just cancel the room as it did not meet our expectations. However she was having trouble checking in another guest. Finally I left to get on the road. Very disappointing

    Did not stay

    Stayed in October 2022

  • Reviewed: 19 August 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Bed was comfortable

    Stayed in July 2022

  • Reviewed: 1 August 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The room walls was nasty. Look like someone had slpashed pop or ice cream all over the wall. The key did not work the back door

    The staff was great. The room floor was not covered with carpet.

    Stayed in July 2022

  • Reviewed: 29 July 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The shower pressure was poor and made strange noises. There was work being done in hallway with equipment left in plain site. Strange noises at night.

    The bed was comfortable and clean.

    Stayed in July 2022

  • Reviewed: 26 July 2022

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I wasn’t even able take off my t shirt, because as long as I did so I felt my skin itching.

    Stayed in July 2022

  • Reviewed: 26 July 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Standard Double Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom wasn’t clean

    Stayed in July 2022

  • Reviewed: 15 July 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    We started to see roaches and even baby roaches

    We enjoyed our stay

    Stayed in July 2022

Showing 1 – 25

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