Reviews of Comfort Inn & Suites 3 stars
623 Phoenix Court, Aztec, NM 87410, United States
#1 of 1 hotels in Aztec
Guests' ChoiceReview score
Based on 123 hotel reviews
8.2Score breakdown
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Cleanliness
8.8
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Comfort
8.9
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Location
7.9
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Facilities
8.7
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Staff
8.4
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Value for money
8.1
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Free WiFi
8.3
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Reviewed: 3 May 2024
Terry
United States21 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • Standard Queen Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Clean and quiet location. Staff was friendly and breakfast was good. Very pleasant experience.
Stayed in May 2024
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Reviewed: 2 May 2024
Andrea
United States2 reviews8.0“It’s a good location and the staff is friendly. Breakfast was ok”- • Solo traveller
- • Standard Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Bed was hard
Clean & new
Stayed in April 2024
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Reviewed: 14 April 2024
Lindy
United States4 reviews8.0“The hotel has been recently renovated and it shows! Safety and maintenance are focused on by the current management”- • Leisure trip
- • Couple
- • King Room - Non Smoking
- • Stayed 1 night
- • Submitted via mobile
The breakfast bar offered several hot items along with the usual waffle maker, scrambled eggs and sausage we encountered elsewhere
Stayed in April 2024
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Reviewed: 25 October 2023
Ethel
United States1 review9.0“Enjoyable quiet stay”- • Leisure trip
- • Family with young children
- • Standard Queen Room - Non-Smoking
- • Stayed 6 nights
- • Submitted via mobile
Breakfast was mediocre But most hotels have the same menu
Staff courtesy was excellent I would stay there again
Stayed in October 2023
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Reviewed: 18 October 2023
Steve
United States1 review9.0Superb- • Leisure trip
- • Family with young children
- • Standard Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Only thing my son felt the bed was a little uncomfortable.
Nice breakfast, friendly staff, nice and easy location, overall just what we were looking for.
Stayed in October 2023
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Reviewed: 17 October 2023
Jeffery
United States2 reviews8.0“Probably too short of a stay for what I paid.”- • Leisure trip
- • Solo traveller
- • Superior King Suite - Non Smoking
- • Stayed 1 night
I did not like that I was hit with a $100 Security deposit that was not known until the time of check in. This amount was NOT a hold but charged to my card at the time of check in. This was not listed on the website or any communication with the hotel personnel.
The room was very nice and comfortable. Really liked how it was set up and the bed was very cozy.
Stayed in October 2023
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Reviewed: 15 October 2023
Marily
United States20 reviews8.0“Okay”- • Leisure trip
- • Couple
- • King Room - Non Smoking
- • Stayed 1 night
- • Submitted via mobile
The only rods or hooks in the bathroom was one on the bathroom door. Where are you supposed to hang up your toiletries bag and/or towels?
Stayed in October 2023
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Reviewed: 27 September 2023
Sarah
United States4 reviews9.0Superb- • Leisure trip
- • Couple
- • Standard Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Nice.
Stayed in September 2023
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Reviewed: 14 July 2023
Randall
United States19 reviews1 helpful vote7.0“Everything felt cheap and like the owners were getting by as cheap as they can like some small motel. Not the treatment”- • Leisure trip
- • Solo traveller
- • King Room - Accessible/Non Smoking
- • Stayed 1 night
- • Submitted via mobile
Very cheap and thin towels and no bath mat, no freezer section in the refrigerator, breakfast was the worst. Scrambled eggs were inedible. Smell of curry when you walked in the front door. I don’t expect this at a corporate style hotel. When I checked in, the manager wasn’t welcoming at all. Never smiled, wasn’t friendly. Charged me $100 deposit for one night which is ridiculous. I asked him why and he said in case I do damage. I’m a single 65 year old man traveling.
Was clean.
Stayed in June 2023
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Reviewed: 3 July 2023
Anna
United States11 reviews2 helpful votes8.0“Too expensive for the type of place it is.”- • Business trip
- • Group
- • Queen Room with Two Queen Beds - Accessible/Non-Smoking
- • Stayed 1 night
The price I FIND IT OUTRAGEOUS. It is a low 2 star motel. Could be cleaner and more pleasant staff. Lower the price
the price of the room was just off the chart expensive!!!! $200 a night plus $100 deposit is ludicrous! Absolutly no reason to pay that much for a room in the dry dirt desert.
Stayed in June 2023
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Reviewed: 25 June 2023
Antonio
United States33 reviews2 helpful votes9.0“Great place to stay! 😊”- • Leisure trip
- • Couple
- • King Room - Accessible/Non Smoking
- • Stayed 1 night
- • Submitted via mobile
Lack of luggage carts. (only 2)
Spacious King Suite with comfortable bed. Newly renovated room & vanity area w/ beautiful carpet. Very clean. Staff were friendly & helpful. Breakfast was adequate.
Stayed in June 2023
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Reviewed: 24 June 2023
Joel
United States5 reviews9.0“Most enjoyable and comfortable”- • Leisure trip
- • Couple
- • King Room - Accessible/Non Smoking
- • Stayed 2 nights
- • Submitted via mobile
Management and condition of property
Stayed in June 2023
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Reviewed: 19 June 2023
Beverly
United States16 reviews2 helpful votes9.0“awesome stay in Aztec”- • Leisure trip
- • Family with young children
- • Superior King Suite - Non Smoking
- • Stayed 3 nights
- • Submitted via mobile
location is a bit uninteresting but you get to forget about that in the courtyard and garden walk. honestly everything else was great.
the pool, hot tub, and courtyard area is so beautiful!! staff is friendly and responsive. good fitness center!
Stayed in June 2023
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Reviewed: 27 February 2023
Edward
United States1 review2 helpful votes9.0Superb- • Family with young children
- • Queen Room with Two Queen Beds - Accessible/Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
Couldnt bring food to rooms, i understand why but still an inconvenience
Well-maintained facility good breakfast
Stayed in February 2023
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Reviewed: 12 February 2023
Michelle
United States44 reviews6 helpful votes8.0“Driving through on my way north.”- • Solo traveller
- • Queen Room - Accessible/Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
It is next to a Pepsi bottling company. It is so new the roads are not finished. It is also on the edge of town with nothing nearby.
It is a new building. The room was very nice.
Stayed in February 2023
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Reviewed: 15 November 2022
Patricia
United States11 reviews2 helpful votes8.0Very good- • Leisure trip
- • Couple
- • King Room - Accessible/Non Smoking
- • Stayed 1 night
- • Submitted via mobile
The bed pillows were stuffed tightly into a wad inside the pillowcase. They were too bulky and uncomfortable to use. In the morning we realized that if we had opened up the pillowcases the pillow would have laid flat and we could have used them. Next time. There was no place to hang a hand towel or bath towel except a small hook on the back of the bathroom door. Just little things but we had a good sleep, it was quiet and we would definitely come again.
The hotel seems new! Everything was fresh and clean. The manager Cliff was very helpful. Hot breakfast was good, great pot of beans was offered. Very nice. Out back is a beautiful patio area and pool. We didn't use it because of the weather but looks great for summer. Would recommend to anyone!
Stayed in November 2022
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Reviewed: 14 October 2022
Heather
Canada72 reviews14 helpful votes9.0“Very comfortable, spacious rooms and an amazing spread for breakfast.”- • Leisure trip
- • Couple
- • Standard Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
wifi was a bit intermittent.
very spacious, comfortable, clean room. Great selection for breakfast including eggs, rice, beans, yogurt and more. liked that we had a fridge and microwave in the room.
Stayed in October 2022
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Reviewed: 12 October 2022
Franklin
United States1 review8.0“comfortable”- • Leisure trip
- • Couple
- • Standard Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
the $100 security deposit was never reimbursed
the room was very comfortable
Stayed in September 2022
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Reviewed: 3 October 2022
Michael
United States4 reviews8.0Very good- • Business trip
- • Couple
- • Standard Queen Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
I'm older need handbar in shower none there could be because of resent renovations
Stayed in October 2022
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Reviewed: 15 July 2022
David
United States1 review9.0“I would stay here again”- • Leisure trip
- • Couple
- • King Room - Accessible/Non Smoking
- • Stayed 1 night
- • Submitted via mobile
Nothing the owner spent A lot of time with US
The breakfast was good
Stayed in July 2022
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Reviewed: 26 May 2024
Tanya
United States8 reviews10“After a long drive this property was just what we needed.”- • Leisure trip
- • Family with young children
- • Standard Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
I liked all of it
Very clean and comfortable. The breakfast was very good.
Stayed in May 2024
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Reviewed: 13 May 2024
Candi
United States1 review3.0Poor- • Leisure trip
- • Family with young children
- • King Room - Non Smoking
- • Stayed 2 nights
- • Submitted via mobile
I checked into my room and it was 10:00 at night before I got into it just to discover that nobody had cleaned the bathroom and there was pee all over the toilet seat and underneath the seat when I brought it up to management they tried to tell me that it was from the pipes splashing ....it was obviously never cleaned
Stayed in May 2024
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Reviewed: 12 April 2024
Cooku
United States1 review10“quite and clean”- • Leisure trip
- • Solo traveller
- • Standard Queen Room - Non-Smoking
- • Stayed 1 night
nothing
Convenient location, quiet and room amenities are exceptional. Layout of the property was easy to access and my stay was relaxing and refreshing. great breakfast ,and very clean rooms .
Stayed in April 2024
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Reviewed: 15 March 2024
Nico
United States1 review10“awesome stay”- • Business trip
- • Solo traveller
- • Standard Queen Room - Non-Smoking
- • Stayed 1 night
nothing
quick check in ,check out. front desk was very helpful. great full hot breakfast. property is newly renovated . rooms bathroom very clean. will be back on my next trip. awesome place . very quite.
Stayed in March 2024
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