Was unhappy because the pool was shut down early one night then it was shut down the rest of the time we were there which was four days and no hot tubs were working, which is the reason why we stay at that hotel specifically for the pool and the hot tub

Staff is always friendly. Breakfast is always great. Rooms are always clean.

Stayed in May 2024

Pool was not open for use. Was not made aware of this before check in. Would have preferred a cheaper rate since amenities were not available.

Location was right next door to destination for work.

Stayed in May 2024

Mattresses uncomfortable. Breakfast not appetizing. Coffee good though. This is an older hotel which needs some updating. They have begun some I think, but probably wouldn't stay again now.

Staff was great! Location very good

Stayed in April 2024

×Pool was out of service, tv had very few channels

Breakfast was great, disappointed pool was out of service

Stayed in April 2024

Breakfast

Stayed in April 2024

Breakfast was good. Bed comfortable and room was clean.

Stayed in April 2024

Pool was closed down for repairs, Hallway carpets are pretty dirty so I was apprehensive of going into the room. It turned out ok, just wasn't a good first impression of the hotel. They were almost always out of coffee. I was given an option to cancel my reservation but no compensation for the pool being closed.

It was a good location. We stopped there as a halfway point to NC. Room was decent for the price.

Stayed in April 2024

Seemed worn out, had to request the linens for foldout bed, stains on furniture, and in hallways. Nose from doors of other rooms.

Easy access, seemed clean, friendly staff, & smooth check-in.

Stayed in April 2024

Great breakfast

Stayed in March 2024

CONS: Both hot tubs were not working for first 24 hours we were there. 1 of the beds in my room badly needs a new mattress. Both elevators are in need of an interior remodel.

CONS: Both hot tubs were not working for first 24 hours we were there. 1 of the beds in my room badly needs a new mattress. Both elevators are in need of an interior remodel. PROS: Breakfast Staff friendliness

Stayed in April 2024

Very dated. Not what I expect from this chain or this price point.

Close to highway without noise. Was given a free room upgrade.

Stayed in March 2024

Hot tub was not working. Staff told us that it was heating up because they had to empty it. Other patrons said that they have been there for 3 nights and were told the same thing every day. If something is broken, tell us, then we wouldn't be disappointed. Pool area was dirty.

Staff were excellent. Looks like the hotel is in process of getting updated. Breakfast was good. Bacon and sausage, eggs, etc.

Stayed in March 2024

Uninviting entrance, dark gray and depressing colors painted over what was wood details, no character or charm. This is a huge hotel but horrible parking, no available parking spots if you get there past 5, uncomfortable beds, broken worn down furniture in room. No pool towels, malfunctioning ac unit. Dirty stained shower curtains.

Although very crowded, Nice pool, front desk staff was great and weekend breakfast was amazing! Good hot showers!

Stayed in March 2024

Hot Breakfast items were not available after 9:30.

Convenient

Stayed in February 2024

Ants in the room. Fitted sheets did not fit the mattress, mattress and pillows were not comfortable. Coffee pot basket was not emptied from last guests.

Easy access off the freeway.

Stayed in March 2024

There really isn't anything that we didn't like.

Nice facilities. Comfortable stay. Beds were comfortable. Room was clean.

Stayed in December 2023

The bed was very uncomfortable, the floor seemed uneven and there was loose carpet

The location was handy to the interstate.

Stayed in February 2024

When I went I didn’t like how people could have parties in the lobby and get drunk and make as much noise until 1 am. I also didn’t care for how rude the staff was. After we visited the overly crowded pool I went to the front to ask for towels, the desk lady rudely stands up and starts to yell “we don’t got no towels you had some in your room right!” Then continue on to say that “Well you should’ve brought yourself a towel”

I liked how close everything was to the hotel.

Stayed in February 2024

The room could use some minor maintenance eg. lose and broken tiles in the bathroom.

The location is convenient. The staff was very friendly and the room was clean.

Stayed in February 2024

NA

NA

Stayed in December 2023

One of the rooms didn't have a refrigerator told front desk person he said he'd look into it but never followed through. The second day the jacuzzi was so dirty we couldn't even use it. The linen was clean but had stains on it

The staff was friendly

Stayed in December 2023

We made reservations ahead here for New Year's Eve as we were on a cross country road trip, and knew the holiday could make it hard to find a place. When we arrived, we were very disappointed to be told the hot tub was closed. I am sure it was to stop partying for NYE, but we had specifically booked this to relax during our long journey. We were told we could cancel with no fee ... at 7pm on NYE, right.

The King Suite was huge.

Stayed in January 2024

At breakfast they were out of 85% of the items by 8:45

Nice place. Good and clean rooms. Great Location.

Stayed in December 2023

Beds were extremely soft. Would prefer regular sized pillows.

Convenient location. Beautiful lobby. Nice breakfast.

Stayed in December 2023