3462 Freedom Drive, Springfield, IL 62704, United States
#10 of 33 hotels in Springfield
Guests' ChoiceBased on 63 hotel reviews
8.1Cleanliness
8.4
Comfort
8.6
Location
8.3
Facilities
8.1
Staff
8.8
Value for money
7.7
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Showing 1 – 25
Reviewed: 16 February 2024
Shawn
United StatesDecent comfort and cleanliness for the cost.
Stayed in January 2024
Reviewed: 4 January 2024
Lovingood
United StatesThat the TV's in my suite didn't work properly. Green hue on screen. The only channel that worked was ESPN. I had to use my Netflix account and after a while that didn't work either. I told staff when I checked out and they apologized but did not offer any compensation.
Stayed in December 2023
Reviewed: 19 September 2023
Marcia
United StatesOur bathroom door didn’t close — needs fixing.
The King room bed was comfortable and it was nice to have a couch in the room. Also enjoyed the Starbucks cafe.
Stayed in September 2023
Reviewed: 14 August 2023
Beck
United StatesNo hot tub
Stayed in August 2023
Reviewed: 7 August 2023
Kris
United StatesBreakfast was not included
Location was very good, could walk to stores and restaurants
Stayed in August 2023
Reviewed: 30 January 2023
Kelsie
United Statesthe shower door had a leak so by the time we got out of the shower the floor was soaked and so were our clothes
conveniently located and quiet
Stayed in January 2023
Reviewed: 26 June 2022
J
United StatesVery little space around sink. Hot tub in pool area not functioning. No access from pool to patio.
Rooms were clean and all appliances worked including bathroom fan.
Stayed in June 2022
Reviewed: 16 December 2021
Veronica
United States—
—
Stayed in December 2021
Reviewed: 8 November 2021
Michael
United StatesClean, easy to find, friendly staff.
Stayed in November 2021
Reviewed: 12 October 2021
Jennifer
United StatesI had booked a king room and was given 2 queen beds.
Convenient and comfortable.
Stayed in October 2021
Reviewed: 3 July 2021
Patricia
United StatesDid not use the breakfast
Stayed in June 2021
Reviewed: 26 June 2021
Bill
United StatesNot as nice of a Marriott garden in as I’m used to but not bad. The Jacuzzi was out of operation, that could’ve been due to Covid though.
The location was great. Right off the main road way in.
Stayed in May 2021
Reviewed: 24 June 2021
Laurie
United StatesA microwave would be a nice addition to the rooms
Stayed in June 2021
Reviewed: 17 April 2024
Marcello
United StatesRooms are cleaned any other day. So, if you stay for two nights you won't have any room clean service.
good size room and bathroom.
Stayed in April 2024
Reviewed: 22 November 2023
Jessie
United StatesThe convenience and close to shopping Perfect temperature pool
Stayed in November 2023
Reviewed: 21 August 2023
Margaret
United StatesFree btreakfast
Dr is not eat because breakfast should have been free
Stayed in August 2023
Reviewed: 4 August 2023
Kieron
United StatesSome small details that typically most hotels miss. Although the cleaning staff were just as cordial and willing to assist, they may wish to add cleaning the a/c vents in the room, wiping the lamp bases, pulling hair out of shower drain. With regard to the patio (which is a really nice refuge), removing the seat cushion and cleaning out the accumulation of leaves and occasional bug remnants would make the space perfect. Otherwise, we are very pleased with the overall experience. Blessings, Ron & Theresa
The staff are superb, kind and available. Always willing to assist. We will be returning.
Stayed in August 2023
Reviewed: 2 May 2023
Jane
United Statesclean, comfortable and excellent staff
Stayed in May 2023
Reviewed: 6 March 2023
Jasmine
United StatesThere wasn’t anything to dislike. This hotel has an awesome staff.
I liked the cleanliness of the room. Everything was stocked and working. It was very fresh smelling. I will stay here the next time I visit Springfield.
Stayed in March 2023
Reviewed: 14 November 2022
Charles
United StatesTV was not reset due to time change. if that’s the worst, this is a great hotel!
great facility! clean, comfortable, friendly staff
Stayed in November 2022
Reviewed: 24 October 2022
Marcia
United StatesBeds, pillows, bathroom and mirror should better!
My family has stayed at this Courtyard Marriott several times over the years, mostly for its location. They’ve updated some rooms, but not all, so we never know if we’re going to get the outdated bathroom with a heavy swinging door and plain mirror, or something a bit better. The pool reeks of bleach. There’s a Starbucks in the lobby, which I like, but other family members would prefer free coffee. The beds and pillows could use upgrading. Our first floor room was too noisy, with guests entering nearby rooms very late at night. Nothing terrible, but a mixed experience, for sure!
Stayed in October 2022
Reviewed: 20 December 2021
Mona
United StatesThe elevator is ancient. No continental breakfast was a very big let down. The outside of the building is a bit rundown. The bed was super hard.
The location of the hotel was great. The room was clean. The staff was friendly.
Stayed in December 2021
Reviewed: 13 September 2021
Julie
United StatesFood had been left in refrigerator from prior guests that had stayed in that room. No coffee bar, & it is closed on Sunday. Lighting in room was absolutely awful. Won't stay there again.
the bed was comfortable
Stayed in September 2021
Reviewed: 7 September 2021
Barbara
United StatesThe bed was lumpy and tilted/ sloped down from one side to the other. I froze the first night, even with turning up the heat a bit and then asked for a blanket for the second and third nights. When I got home, I took a nap and did not wake up for four hours - so exhausted from poor sleep.
There was no breakfast of any kind on Labor Day. I liked that they changed my room when I arrived and found the location was hard for me to get to with my disability and then they helped me with the cart for luggage etc.
Stayed in September 2021
Showing 1 – 25
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