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Reviews of Cozy Inn 2 stars

325 West Bay Street, Costa Mesa, CA 92627, United States

#18 of 23 hotels in Costa Mesa

Guests' Choice

Review score

Based on 235 hotel reviews

6.1

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.7

  • Location

    7.6

  • Facilities

    6.5

  • Staff

    7.4

  • Value for money

    7.0

  • Free WiFi

    7.1

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Showing 1 – 25

  • Reviewed: 13 April 2024

    7.0
    Overall very decent room and very spacious, more then one person can stay in one room.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night

    I didn't like that they didn't offer breakfast or even at least coffee. I believe my recipet was about $84 and to me I don't think that's a reasonable price for a standard room. It should be half of that if not less.

    I liked that it was a very decent sized room as well as it had a nice bathroom size. I also liked that it was fairly quiet throughout my stay.

    Stayed in April 2024

  • Reviewed: 14 February 2024

    5.0
    Stupid
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Nothing

    Stayed in January 2024

  • Reviewed: 25 December 2023

    7.0
    It was good
    • Business trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom

    Good bang for your buck

    Stayed in December 2023

  • Reviewed: 20 December 2023

    7.0
    it doesn't take money to show respect
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 3 nights

    toilet seats are not even bolted in correctly on any of the rooms I had the lights where missing bulbs I only had two towels 1 wash cloth and 1 hand towel

    location is great access is great parking is great privacy is great hotel size is great

    Stayed in December 2023

  • Reviewed: 18 November 2023

    5.0
    I was disappointed in extra charges, but not entirely surprised. I would stay here again
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I did not like having my 100$ deposit taken for spilling a muscle milk drink on the comforter. This falls in line with my other visit where i was charged for my girlfriends mascara on a towel. They claimed it would not wash off, but if it did, I couldvreceive a 10$ creditbon my next visit. I asked for the credit and was told its not in the system. Also, visitors are frowned upon. I was told i had 4 guests, i replied that i paid for 2 people. After being informed i had 4 guests, I replied but only 1 at a time!! Why do you think renting a room gives you the right and ambition to monitor my behaviour??

    The room size is awesome. The rooms are able to accomodate a lot of belongings. The furnishings are also very nice. I had a king bed with a good mattress, it was really comfortable. The location allows privacy as well as easy access to both harbor blvd and the 55 freeway. I was allowed visitors in a liberal interpretation of policy. See below. But the one at a time guest argument was accepted. It is rare for hospitslity businesses in general to accept any explainaton once they decide you need to go. They accepted my ligical defense which is rare.

    Stayed in August 2023

  • Reviewed: 9 August 2023

    7.0
    It worked for 3 nights but for the price maybe not worth it
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Missing some amenities. Had a room for four and only two towels but they did give extra as I had to remind them at the front desk that we were four. No tissue and no room cleaner even after requested. Last night a fuse blew and no light or cable. I know this may be out of there control but still kinda stinky.

    Since no ice machine good that a store right next door. Close to everything. Staff was nice and tried to be accommodating but just a little too much that they couldn’t help with either because understaffed or building upkeep.

    Stayed in July 2023

  • Reviewed: 29 July 2023

    6.0
    I stay here often. Only had the one problem with the sheets I mentioned above otherwise very quiet.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I felt like the staff treated us like we were criminals or something. They took some of our deposit because a towel was stained with make up that literally came out in the wash. And what they wanted to charge us for "damaging" a towel and a sheet was pretty outrageous. However, the manager let me wash the sheets on my own and returned all but $7 of my deposit because of one towel I couldn't get completely clean. He brought the price down from $12 so I really appreciated him letting me do that and also giving me the price break.

    The rooms are much nicer than most in the area for the same price. I never see any roaches. The rooms are modern and clean. I like having microwave and refrigerator because most hotels in this area don't have that for this low of a price.

    Stayed in July 2023

  • Reviewed: 12 July 2023

    5.0
    It served the purpose of a place to sleep.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    No elevator, stains on ceiling, room need to be aired ( unpleasant smell) we got some Lysol spray.

    Ease to get to where I need to go, had a refrigerator (the ice machine was out of order)

    Stayed in June 2023

  • Reviewed: 1 June 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    suspicious “mirror” bolted to the wall directly in front of the bed, TV off center which was strange. mirror didn’t reflect properly so we covered it with a towel out of paranoia, seemed a little suspicious

    Stayed in May 2023

  • Reviewed: 19 May 2023

    6.0
    Decent
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 10 nights

    Well they gave me a refrigerator / microwave oven / large screen TV Water was hot from faucet and shower Good AC/Heater

    Stayed in May 2023

  • Reviewed: 12 May 2023

    7.0
    Nice room & a great value motel.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom needed a fan, bath mat, and safety bar. The room needs a comfortable chair and some nicer matching furnishings. Instead of a small pool that no one uses, it could be replaces with green landscape.

    4 Stars - Nice colored large room, 29 HBO/premium channels, good location, and especially a great value.

    Stayed in April 2023

  • Reviewed: 17 February 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights

    the room was overall clean, but there were blood spots in the trash can and bathtub. There was also a pill on the floor. The smell of the cleaning products was very very strong too.

    staff was very kind and location was excellent for us

    Stayed in February 2023

  • Reviewed: 16 February 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    restroom door didn’t lock and had a hole in it , toilet seat was broken , shower head was rusty and splashed all over , there was bugs in bed got bitten while sleeping

    Stayed in February 2023

  • Reviewed: 4 January 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Room not so good

    Manager was great help

    Stayed in November 2022

  • Reviewed: 26 December 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The towel was dirty and also the bed sheet had a footstep on it. The carpet seem like it has not been clean in a while.

    Stayed in December 2022

  • Reviewed: 28 October 2022

    6.0
    good rate and restful for overnight
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    too few towels, no wash rag, and no coffee, though maker in room. staff said “we ran out”.

    close to many eateries and shopping. good rate as well.

    Stayed in October 2022

  • Reviewed: 19 July 2022

    7.0
    It’s ok but after getting a room with a slightly saggy mattress I’m hesitant to re-book there.
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Some mattresses need to be replaced - sometimes they are bowed at the middle.

    Stayed in May 2022

  • Reviewed: 4 March 2022

    5.0
    For the room is for sleeping. Room key was turned in at 6:00 AM. March 3, 2022.
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    For the door of the bathroom is unhinged.

    The bed.

    Stayed in March 2022

  • Reviewed: 14 February 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    location

    Stayed in February 2022

  • Reviewed: 2 November 2021

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The receptionist not friendly

    Too overpriced

    Stayed in November 2021

  • Reviewed: 19 October 2021

    7.0
    Fine for what I needed. Comfortable. Good lrice.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Likes and old creeky.

    Stayed in October 2021

  • Reviewed: 11 October 2021

    5.0
    Marginal
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night

    They could have provided towels

    Stayed in October 2021

  • Reviewed: 8 August 2021

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Price was higher than my expectations.but that was close to shopping center

    Room and beds were clean but they didn’t serve breakfast and room price was high. Staff were friendly and nice .

    Stayed in July 2021

  • Reviewed: 22 July 2021

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Room had a dirty closet, with trash and dirty crumpled sheets, maybe it was supposed to be locked? Not fit for use. Also the walls were generally dirty looking and curtains were ripped. There were loud guests in nearby room, having a very late party.

    Excellent staff

    Stayed in July 2021

Showing 1 – 25

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