5440 North River Road, Rosemont, IL 60018, United States
#21 of 27 hotels in Rosemont
Guests' ChoiceBased on 944 hotel reviews
7.8Cleanliness
8.3
Comfort
8.3
Location
8.7
Facilities
8.0
Staff
8.5
Value for money
7.6
Free WiFi
8.1
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End of dialog contentReviewed: 21 May 2024
Susi
Hong KongThe duvet covers were very thin, could do with an upgrade.
Close to airport , okay standard room, friendly staff, shuttle complimentary
Stayed in May 2024
Reviewed: 21 May 2024
Karl
GermanyExtra charge for receiving a package which wasn’t communicated and later waived. Thank you.
Extremely friendly airport shuttle drivers, always smiling at reception
Stayed in May 2024
Reviewed: 17 May 2024
Charles
United StatesThe room could have been a little bit cleaner and modernized.
The staff at this location were some of the most friendliest, accommodating people I've ever met!
Stayed in May 2024
Reviewed: 12 May 2024
Mags
IrelandI liked everything
Central to shops and airport shuttle was regular and driver so helpful.
Stayed in May 2024
Reviewed: 8 May 2024
Yeliz
United StatesEarly check-in and parking is free of charge.
Stayed in May 2024
Reviewed: 3 May 2024
Scott
United KingdomJust needs an upgrade. Be costly as it's a huge hotel but concidering it's got so much competition around from the other hotels just needs a bit more TLC.
Overall the hotel is good however could do with an upgrade in parts. Best bed I have ever slept in, so comfortable and pillows are a dream! Staff all great and on hand to help.
Stayed in May 2024
Reviewed: 29 April 2024
Marrissa
United StatesThere’s nothing really not to like.. could use a little touch up on the paint but very nice place
The staff was very helpful and friendly Yesenia was awesome at the front desk, love how close I was to stuff. Most definitely will stay again
Stayed in April 2024
Reviewed: 23 April 2024
Liz
United StatesEverything was great but none of the outlets worked very well
Stayed in April 2024
Reviewed: 21 April 2024
Andre
United Arab EmiratesBeing able to book a late check out the day before and not the morning it was needed. It would have been nice to have had some gluten free options available at breakfast.
I loved the location and the free shuttle bus to the airport at such regular timings. I also loved being within walking distance of the outlet malls and some great restaurants. I loved the flexibility of a later checkout.
Stayed in April 2024
Reviewed: 20 April 2024
Louis1795
IrelandI only had a light breakfast which was perfect for me on the day. Location was ideal as I was only staying to get sleep and move on the next morning.
Stayed in April 2024
Reviewed: 19 April 2024
Benjamin
United StatesI wish there was a free breakfast included. I thought it was when I booked the room on booking.com but it wasnt.
Stayed in April 2024
Reviewed: 16 April 2024
Brandi
United StatesN/A
Location, cleanliness a d friendly staff!
Stayed in March 2024
Reviewed: 15 April 2024
Christopher
United StatesNo free breakfast.
The location was great, as it was right by the Convention Center.
Stayed in April 2024
Reviewed: 3 April 2024
Barbara
United StatesThe little fridge was not cold.
Had a wonderful time in the Bar--staff were great.
Stayed in March 2024
Reviewed: 9 March 2024
Elizabeth
United StatesNo breakfast.
Great hotel. Everything good. Convenient parking. Easy close freeway access. Good value. Pet friendly.
Stayed in February 2024
Reviewed: 26 February 2024
Greg
United StatesLocation
Stayed in January 2024
Reviewed: 25 February 2024
Qian
United Statesfacility is old
breakfast was great
Stayed in February 2024
Reviewed: 9 February 2024
Emilio
DenmarkElectric power where down for a bit, I guess because of the snow
It had a good location
Stayed in January 2024
Reviewed: 31 January 2024
Azher
PakistanShort stay so as such nothing.
Room is OK however furniture need repair or polishing, can see broken part and adages. Airport pickup is good and frequent, one who want to avail can easily align with schedule. Breakfast was good, covering all basic need. Coffee served was labelled as Starbucks, this should not be done - hello f difference in taste.
Stayed in January 2024
Reviewed: 29 January 2024
Stacey
United StatesPaying for parking at the hotel is irritating. Especially because it was cheaper to park in the parking garage next to the hotel parking lot.
Stayed in December 2023
Reviewed: 28 January 2024
Eric
AustraliaAfter spending a day in Chicago, I returned at 5:30pm to find my room had not serviced and cleaned. This is very annoying. It is then the hassle of having to then have it cleaned. The correct signage was on the outside door knob.
A very efficient and pleasant man on reception to check me in. Airport shuttle was excellent, with pleasant and obliging shuttle drivers. Bar staff were also pleasant and efficient Close to the Blue line train to central Chicago.
Stayed in January 2024
Reviewed: 16 January 2024
Liv
United StatesThe bathroom sliding door broke really easily and we got stuck in the bathroom for a while lol but after we got the door Open we were able To find the piece and fix it
It was nice clean and cheap.
Stayed in January 2024
Reviewed: 10 January 2024
Muhammad
Saudi ArabiaNothing
friendly staff, early checkin, airport free shuttle, near to the hotel, near to the fashion outlet, good breakfast. I am greatful for polite staff who gave us early check in.
Stayed in January 2024
Reviewed: 31 December 2023
Livny
United StatesThere was a lot of noise - children running and screaming, dogs barking.
Comfortable room and beds. Very good service. Great to have a secure place to leave a car while traveling.
Stayed in December 2023
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