195 Main Street, St. Helena, CA 94574, United States
#9 of 10 hotels in St. Helena
Guests' ChoiceBased on 707 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
9.2
Facilities
8.4
Staff
8.7
Value for money
8.4
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 June 2024
Bruce
United StatesToo bad the motel was so close to busy highways; the pool area was noisy because of it. Fire pit area was great and much quieter. Breakfast was adequate; could have used some butter and jam for the delicious croissants.
Grounds were beautiful and very well kept. Pool and spa were great. Room was a bit small and bathroom very small. But clean, and housekeeping was great!
Stayed in June 2024
Reviewed: 23 May 2024
George
United StatesClean, quiet, friendly staff. Beautiful grounds, easy access. Excellent value in an expensive area.
Stayed in April 2024
Reviewed: 14 May 2024
Jennifer
United StatesOur room was closest to the main road so it was quite loud in the mornings. The price was also crazy high for what we got. We know that the area is generally expensive, but we found it a bit silly to be forced to book 2 nights in order to stay and that the room was a bit outdated (I guess that is also expected for a "motel" but we thought it would be a bit more renovated if they charge $300 a night). We also would've loved to have pool towels!
We liked that the room was clean, had parking in front of each room, and had soap, shampoo, and makeup remover wipes. We enjoyed the free breakfast (and that it went to 10:30 so we didn't have to get up too early) and thought the pool and hot tub were really nice. The main thing we enjoyed were that there were not many other people staying there so we didn't have to fight for seats at breakfast and enjoyed the pool to ourselves. I am sure this is different in the high season, but it felt cozy.
Stayed in May 2024
Reviewed: 10 May 2024
Eugenie
United StatesAll staff members were very nice The receptionist on the evening of arrival was excellent , hospitable and helpful The receptionist the following morning was very rude and not willing to listen when I asked her why I was charged one night for one room while I had prepaid both rooms and both nights 2 month prior already
Nice location in the middle of Napa valley Great for family visit - the grandkids enjoyed the pool
Stayed in May 2024
Reviewed: 5 May 2024
Fawn
United StatesGood price and location
Stayed in May 2024
Reviewed: 3 May 2024
Angelia
United StatesBreakfast could have a better selection of food
We enjoyed the pool, hot tub, and sauna.
Stayed in April 2024
Reviewed: 27 April 2024
Michael
United StatesA little far to walk to town. But considering the value, I would stay there again, and highly recommend El Bonita to others.
A very good value. The room was clean and comfortable
Stayed in April 2024
Reviewed: 17 April 2024
Sue
United StatesI have only one critique, and I almost hate to mention it. When I reserved, I asked for a late checkout, which was graciously confirmed by email. I also confirmed when I checked in. But it seems it wasn't communicated to the day shift because housekeeping and the front desk both contacted me to check out at the standard time. This was a very minor thing in an otherwise lovely stay.
Overall, I was very happy with my stay. The property is cute, rooms are updated enough, and staff was very friendly. Breakfast isn't top shelf, but had no problem with a croissant and fresh fruit.
Stayed in April 2024
Reviewed: 11 April 2024
Andrew
United StatesRooms were a bit dated but clean. The continental breakfast was not appealing and no place to sit for more than a couple of people.
Proximity to our event.
Stayed in February 2024
Reviewed: 5 March 2024
Kim
United Statesbed/mattress was overly soft... uncomfortable for two people and for moving around
hot tub was fantastic! exactly what we needed
Stayed in March 2024
Reviewed: 4 March 2024
Olga
United StatesThe facilities were outdated, like the heater in the room was very old, loud and didnt have a thermostat
The rooms were very clean and the spa and heated pool were great
Stayed in March 2024
Reviewed: 25 February 2024
Monica
United StatesMost rooms are old and shabby. Would benefit from updating, however, price would likely go up and that would be too bad
Great staff! Great location! Reasonable price given location
Stayed in February 2024
Reviewed: 23 February 2024
Jeanne
United StatesEarlier start to the breakfast items. 7:30 is a bit late
Nice and quiet
Stayed in February 2024
Reviewed: 22 February 2024
Bonnie
CanadaA little dated. Pricey but probably comparable to the high costs in Napa region.
Cute and cozy. Extras like firepit and cozy grounds
Stayed in February 2024
Reviewed: 20 February 2024
Jeanne
MexicoI loved all the seating areas with picnic tables. Pool, jacuzzi and sauna were all clean and the grounds are well maintained.
Stayed in February 2024
Reviewed: 29 January 2024
Jason
United StatesStaff are slovenly dressed and front desk staff are unfriendly. Shower fixture was broken as the shower door opens into it and knocked it off kilter, but work fine. All towels are outside the room.
Clean and tidy room. Good lighting outside and lots of hot water. Plenty of towels and soap. Cleaning crew is nice and friendly. We liked the fire outside the main entrance. It gave a nice and welcoming effect in the evening.
Stayed in January 2024
Reviewed: 29 January 2024
Patricia
United StatesThe staff was very nice.
Stayed in January 2024
Reviewed: 15 January 2024
Tinybubbles
United StatesNo ice machine available..it was broken, so had to go buy a bag. Having some on hand for guests would have been an nice alternative. Hot tub was lukewarm..a real disappointment.
Nicely appointed room, albeit small. Good to have a fridge & micro. Having wine glasses available, a nice touch. Comfortable bed! Easy parking in front of room.
Stayed in January 2024
Reviewed: 6 January 2024
Joann
United StatesSomeone had thrown a large pile of cigarette butts outside our door to the lawn area. We told management, and someone promptly cleaned them up.
I spent my birthday at El Bonita, one of my favorite hotels in the wine country. Upon arriving, I was told they had upgraded me to a king bed instead of a queen. No charge! We enjoyed the hot tub that night, and the pool was luke warm, not cold like other hotels. The morning breakfast had everything you would want; coffee, juice, fresh fruits, cereal, delicious scones, and croissants. El Bonita is very affordable and a hidden gem if you plan on staying in St. Helena. You are a couple of blocks from Farmstead, an outstanding restaurant./
Stayed in January 2024
Reviewed: 18 December 2023
Tony
United StatesEverthing!
Stayed in December 2023
Reviewed: 16 December 2023
Christina
United StatesFront Desk staff could be more friendly and engaged with visitors.
We loved the property and the location is perfect.
Stayed in November 2023
Reviewed: 11 December 2023
Lisa
United StatesNot enough bath towels and the coffee situation is not great, however if you bring your own pods and creamer, you are all set!
This is a little hidden gem in St. Helena that I don't think you can be disappointed with. While Napa proper seems to be the place to stay, its quite a journey to head back to if you are wine tasting more north. We loved our quick stay at El Bonita. The motel is older, but its super cute, comfy, and just so easy to access. The bed was surprisingly comfortable, the room was spacious and met all of our needs. Our room was great, even had a little outdoor patio. The room had a wet bar with mini fridge and Keurig coffee maker, which makes breakfast a breeze if you bring it with you. Honestly no complaints and will stay again.
Stayed in December 2023
Reviewed: 4 December 2023
Dana
United StatesBreakfast was missing a hot component.
Location was great.
Stayed in December 2023
Reviewed: 1 December 2023
Annap1361
United StatesThere was a little wall damage by the bathtub in our room that needed repair. We could hear kids running around upstairs above our room.
The room was very well suited to our needs. Older decor and some wall damage in the bathroom but everything was very clean, the bed was comfortable, the room was spacious, there was direct outdoor access to a grassy area for our new puppy, WiFi was great, the local recommendation for dinner without a reservation at Farmstead at Long Meadow Ranch was AWESOME, and the provided breakfast was most welcome. We did not try the hot tub, sauna and pool (not enough time) but they looked very well kept and inviting.
Stayed in November 2023
Pola de Lena, Spain
Kielce, Poland
Istanbul, Turkey
Bossolasco, Italy
Kumarakom, India
San Clemente, USA
Cropani, Italy
Panaji, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content