3109 Highway 259 North, Kilgore, TX 75662, United States
#1 of 7 hotels in Kilgore
Guests' ChoiceBased on 160 hotel reviews
8.6Cleanliness
8.9
Comfort
8.8
Location
8.9
Facilities
8.6
Staff
8.8
Value for money
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 31 May 2024
Donna
United StatesEverything was great
The room.was great and breakfast is great also
Stayed in April 2024
Reviewed: 14 May 2024
Barbara
United StatesDid not do towel service for a two night stay. Said we requested that and of course we did not.
Breakfast was good, offered a variety of items. Room was clean.
Stayed in May 2024
Reviewed: 31 March 2024
Shelia
United StatesMore flavors of yogurt
The Breakfast was delicious and very filling.
Stayed in March 2024
Reviewed: 15 March 2024
Doug
United StatesIce makers on floors 2 and 3 were out of service. There was no milk for breakfast. Was told there were restaurants within walking distance--not so much!
Room was fine. WiFi was good. Room was clean.
Stayed in March 2024
Reviewed: 28 February 2024
Zarate
United StatesN/A
Friendly employees
Stayed in January 2024
Reviewed: 8 February 2024
Cableman
United StatesNone of the ice machines worked. To get any ice, you had to go to office and then it wasn't much more than a cup full of very very small cubes
Convenient for us and outstanding value
Stayed in February 2024
Reviewed: 25 November 2023
Katelyn
United StatesNothing.
It was very clean, good quality, updated amenities. They had a peloton bike in the gym and a good selection of other equipment. My room’s bed was very comfortable. They also had a water station for dogs in the lobby! I would definitely stay here again if traveling in the area for work again.
Stayed in November 2023
Reviewed: 16 November 2023
Kendra
United StatesThe fitness room had nice equipment and was clean.
Stayed in November 2023
Reviewed: 14 November 2023
Lee
United StatesNothing
Location
Stayed in October 2023
Reviewed: 7 November 2023
Keisha
United StatesThere is no meat option for non pork eaters.
Quite and peaceful
Stayed in October 2023
Reviewed: 31 October 2023
Ken
United StatesNothing.
This is a very nice Inn to stay at. Clean, feel at home place. Breakfast was great. Room nice. People friendly.
Stayed in October 2023
Reviewed: 25 September 2023
Esther
United StatesCoffee cups lids didn’t fit properly causing spills & possibly burn due spillage of hot coffee.
Breakfast choices were good, but lids for coffee cups didn’t fit cups, several people spilled coffee trying to put them one .
Stayed in September 2023
Reviewed: 2 September 2023
Valerie
United StatesI had a subsequent stay with this one including bf 5 additional nights and had to get a my key recoded every single night except the last night. Every night I got to my room it did not work. I never went anywhere that it would’ve gotten deactivated so that was a little aggravating.
Clean, comfortable, friendly staff
Stayed in August 2023
Reviewed: 31 July 2023
Valerie
United StatesN/A
Clean and comfortable
Stayed in July 2023
Reviewed: 31 July 2023
Valerie
United StatesN/A
Clean and quiet
Stayed in July 2023
Reviewed: 30 July 2023
Tonya
United StatesThe rooms were clean and friendly staff. The service was excellent! I left one of my AirPods at the hotel. The front desk was awesome and mailed it to my home after finding it!
Stayed in July 2023
Reviewed: 30 July 2023
Ann
United StatesNothing
Very nice rooms.
Stayed in July 2023
Reviewed: 12 July 2023
Gary
United StatesWent to room 213 as was written on key card, the card unlocked the door, however someone was already sleeping in the room. Went back to desk and was given room 216, card was re-keyed and this time room was empty and ready.
Everything was good
Stayed in July 2023
Reviewed: 9 July 2023
Kendra
United StatesThere was a scarcity concern. Asked for extra bath linen and had to turn in the dirty linen to get the exact pieces back. I showered more than once a day. That felt weird. Also had to ask for toilet tissue and it felt like an inconvenience.
We have visited on multiple occasions. It has been an overall good experience. Nice breakfast.
Stayed in July 2023
Reviewed: 10 June 2023
Carrie
United StatesTime for some refurbishing of chair covers and a little building repairs.
Everything was clean, comfortable beds, friendly staff and decent breakfast.
Stayed in June 2023
Reviewed: 22 May 2023
Lakisha
United Statesthe location
Stayed in May 2023
Reviewed: 18 May 2023
Rita
United Statesn/
cleanliness
Stayed in May 2023
Reviewed: 29 March 2023
Joseph
United StatesThe hotel needs a facelift...curtains torn from top to bottom and lamp shades cracked. Ice machine broken. Staff had to be called to the front on two occasions-both stayed in the back office until called.
Great location in a nice little town. Staff was helpful recommending a great restaurant.
Stayed in March 2023
Reviewed: 20 February 2023
Guthrie
United StatesHave to request basic housekeeping. They should at least check the rooms every day.
The breakfast was great! Will definitely stay again.
Stayed in February 2023
Asgourou, Greece
Great Yarmouth, UK
Freyming, France
Dervio, Italy
Newark, USA
Les Carroz d'Araches, France
Patong Beach, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content