8902 Jones Maltsberger Road, San Antonio, TX 78216, United States
#131 of 319 hotels in San Antonio
Guests' ChoiceBased on 367 hotel reviews
8.0Cleanliness
8.4
Comfort
8.3
Location
8.7
Facilities
8.1
Staff
8.5
Value for money
8.1
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End of dialog contentReviewed: 15 April 2024
Stacey
United StatesThe room was absolutely disgusting. Tan colored sofa chair was all stained and dirty. The sofa was stained and dirty. The bathroom wall had something on it, the shower filled up to my ankles.
Close to airport
Stayed in April 2024
Reviewed: 17 February 2024
Ashley
United StatesRooms were out dated. There was stains on the pull out couch. Seemed very basic. I would never go back to this hotel, we checked in and left within the 1hr 1/2 of getting there.
Stayed in January 2024
Reviewed: 31 January 2024
Roger
United StatesStaff, and they all were fantastic
Stayed in January 2024
Reviewed: 20 November 2023
Flores
MexicoPool close early
Breakfast
Stayed in November 2023
Reviewed: 30 October 2023
Juan
United StatesFront desk person when I got there, october 27th at 11 pm not even a little helpful and bad mood and said I had no reservation without even asking my full name.
Stayed in October 2023
Reviewed: 11 October 2023
Andrea
United StatesWell lit Indoor pool Very comfy, spacious room Yummy breakfast Nice, welcoming front desk employees
Stayed in October 2023
Reviewed: 27 September 2023
Charlene
United StatesWish fact that room description for Booking. Com included that this room did not have microwave & refrigerator, & that for $10 more. a Suite. had these items.
Very accommodating staff!
Stayed in September 2023
Reviewed: 24 September 2023
Theresa
United StatesAll was good.
Great location. Very large room. Very nice!
Stayed in September 2023
Reviewed: 19 September 2023
Luis
United StatesRoom was comfortable and clean.excellent and restful experience
Stayed in September 2023
Reviewed: 21 August 2023
Molina
MexicoThe bathroom had a leak from the bathroom above. When someone qas showering water filtered significantly. It was room 228. I had stayed here a couple of time before and never had a similar experience
Stayed in August 2023
Reviewed: 14 August 2023
Ontiveros
United StatesAs you walked in the bathroom you could hear the bottom of your shoes making a sticking sound as the floor felt very sticky. Not only in the bathroom the carpet felt sticky too!
Location
Stayed in August 2023
Reviewed: 24 July 2023
Manuel
United StatesIt is disappointing that there is no fridge or microwave in the room.
Location was perfect!
Stayed in July 2023
Reviewed: 10 July 2023
Edna
United StatesNo restroom in the pool area.
Beds very comfortable, clean facility, friendly staff.
Stayed in July 2023
Reviewed: 28 May 2023
Bauguss
United StatesShuttle service was awful. Very dirty and worn out interiors and exteriors.
Stayed in May 2023
Reviewed: 4 April 2023
Lolita
United Statesvery run down, the room door didn’t shut properly, weak water pressure in the toilet. overall feeling of neglect
proximity to the airport and free shuttle. free breakfast in the morning
Stayed in April 2023
Reviewed: 20 March 2023
Brittany
United Statestheir breakfast was amazing! and the front desk was very polite
Stayed in March 2023
Reviewed: 16 March 2023
Christopher
United StatesDidn't like how the pictures were misleading they do no longer have a hot tub the shower head didn't spray water correctly and their floors are very thin sounded like we had elephant sleeping above us all night crappiest Hotel I've ever stayed at
The staff was nice.
Stayed in March 2023
Reviewed: 13 February 2023
Roberto
United StatesMaybe the shower needs better ideas
Breakfast was great, and the location where close to mall and restaurant's, good location
Stayed in February 2023
Reviewed: 2 February 2023
Casimir
United StatesEverything was fine.
Wonderful breakfast. Desk personnel very professional and friendly.
Stayed in January 2023
Reviewed: 25 January 2023
Gonzalo
United StatesFix it
Broken shower door
Stayed in January 2023
Reviewed: 2 January 2023
Melvin
United StatesI didn't get the floor that I asked for. However the friendliness of the staff, more than made up for the it!
Stayed in January 2023
Reviewed: 22 December 2022
Stephanie
United StatesThey had a wonderful hot breakfast that was always welll stocked. The shower was adjustable, which is a nice touch. The beds were very comfortable.
Stayed in December 2022
Reviewed: 27 November 2022
Dwayne
United StatesNothing I didn't like
Everything was great.
Stayed in November 2022
Reviewed: 16 November 2022
Monica
United StatesCustomer service could have been better
Stayed in November 2022
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