Reviews of Hilton Chicago O'Hare Airport 4 stars
10000 W O'Hare Ave, Chicago, IL 60666, Rosemont, IL 60666, United States
#26 of 27 hotels in Rosemont
Guests' ChoiceReview score
Based on 1346 hotel reviews
7.0Score breakdown
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Cleanliness
7.8
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Comfort
7.8
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Location
9.1
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Facilities
7.2
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Staff
7.8
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Value for money
6.0
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Free WiFi
6.9
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Reviewed: 3 June 2024
Maurine
United States26 reviews8.0Very good- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted via mobile
Front desk staff were not that friendly.
Location, although when landing at a different terminal we had a hard time finding it.
Stayed in May 2024
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Reviewed: 2 June 2024
Marion
Canada17 reviews6.0“It was an overpriced forced stay due to missed conecting flight.”- • Leisure trip
- • Couple
- • King Room - Runway View
- • Stayed 1 night
Very few places to get food mid-evening.
walking distance to Chicago O'Hare was great. Great bed. Availability of a late check out to 1 pm.
Stayed in May 2024
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Reviewed: 1 June 2024
Uppal
United Kingdom15 reviews1 helpful vote7.0“we had great holiday”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
food option was closer
hotel was close to airport
Stayed in May 2024
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Reviewed: 30 May 2024
Ali
United States59 reviews18 helpful votes7.0Good- • Business trip
- • Solo traveller
- • King Room - Disability Access
- • Stayed 1 night
- • Submitted via mobile
Good
Stayed in March 2024
-
Reviewed: 28 May 2024
Carolyn
United States4 reviews7.0Good- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
N/a
Very nice and convenient
Stayed in May 2024
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Reviewed: 28 May 2024
Yifei
Taiwan27 reviews1 helpful vote6.0Pleasant- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
The cleaning lady knocked every doors at 8 am for house keeping. What a hotel management system! Why no one informed her about which room already checked out?
location
Stayed in May 2024
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Reviewed: 24 May 2024
Sean
United States43 reviews8.0“Great for those 5am flights.”- • Leisure trip
- • Couple
- • King Room with Roll-In Shower - Mobility/Hearing Accessible
- • Stayed 1 night
We were transiting having arrived at 4pm and departing next morning on a 5am flight. The room was quiet and the curtains blocked the light so we could get a good night's sleep
Stayed in May 2024
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Reviewed: 20 May 2024
Benito
United States20 reviews7.0Good- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
The shower was clogged. The bathroom is way too small for the price. The restaurant needs more staffs. We waited for 45 minutes to get breakfast. Other customers left because of this issue.
The location
Stayed in May 2024
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Reviewed: 13 May 2024
Lisa
United States19 reviews7.0“Short”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
No coffee until 6 am and for a travel hotel that’s too late
Location
Stayed in May 2024
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Reviewed: 14 April 2024
Pascal
Switzerland68 reviews8 helpful votes8.0“Good place for short stay”- • Leisure trip
- • Solo traveller
- • King Room - Disability Access
- • Stayed 1 night
- • Submitted via mobile
- high rates, knowing that this is predominantly location driven
- convenient location - comfy bed - water on arrival
Stayed in April 2024
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Reviewed: 11 April 2024
Kathy
United States51 reviews2 helpful votes6.0“it was nice after a long flight before our next flight”- • Leisure trip
- • Family with young children
- • King Room - Disability Access
- • Stayed 1 night
the pick up from terminal 5 we waited for more than an hour. I sent message ahead of time. It took forever to get through on phone.
the room was comfortable and clean.
Stayed in March 2024
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Reviewed: 11 April 2024
William
United Kingdom5 reviews8.0“Convenient if a little pricey.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
Needs a covered walkway from airport train halt to hotel. In heavy rain, you could get soaked as its about 100m.
Breakfast was good and started early. The hotel is just in a good location.
Stayed in April 2024
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Reviewed: 5 April 2024
Mark
United States1 review8.0“Location, location, location”- • Business trip
- • Solo traveller
- • King Room
- • Stayed 1 night
.
No better location.
Stayed in April 2024
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Reviewed: 4 April 2024
Barbara
United Kingdom9 reviews6.0“Overall good but very disappointed there was no pool & that the buffet was simply not there on our 2nd breakfast .”- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted via mobile
Did not explain we needed to use train from airport. We spent a long time searching for shuttle. Did not inform us swimming pool no longer available. We prepaid breakfast fee however no buffet breakfast available 2nd morning due to it being Easter Sunday. We were given limited options from menu.
Clean, spacious & convenient location
Stayed in March 2024
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Reviewed: 30 March 2024
Jennifer
United States5 reviews8.0“best place if stuck in layover in chicago o'hare”- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
gym in renovation and not available 24 hrs
walked right over from the airport
Stayed in March 2024
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Reviewed: 28 March 2024
Efren
Italy93 reviews11 helpful votes7.0“Chilly Room 9067”- • Couple
- • King Room - Disability Access
- • Stayed 1 night
- • Submitted via mobile
The room's (9067) air conditioning/heating wasn't working and it was uncomfortably cold (60s). For a one night stay when you're exhausted after a long flight, you just want to rest and not mess with malfunctioning item. Consider this a report to fix it for the next customer please.
Location and services
Stayed in March 2024
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Reviewed: 25 March 2024
Rona
United States5 reviews6.0“Convenient comfortable airport access hotel”- • Leisure trip
- • Solo traveller
- • King Room - Disability Access
- • Stayed 1 night
Would have liked access to meals outside the hotel but given that it was in O'Hare itself, that really wasn't feasible.
I chose this property for the location, within O'Hare, walking distance to my terminal for a very early morning flight the next day. My room was attractive and comfortable, just what I needed.
Stayed in March 2024
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Reviewed: 21 March 2024
James
United States1 review7.0Good- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
Getting a little old and run down but great for flights in and out of ohare for a night
Location
Stayed in March 2024
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Reviewed: 14 March 2024
Dhyana
Guam1 review6.0“Staff was nice. Hotel was sorely lacking.”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
The room was extremely dated. There were no USB ports to plug in devices for charging and I ended up using the ports found on the back of the smart tv. Other than body lotion, bar soap, shampoo, conditioner, and body wash, amenities were lacking. No toothbrush/toothpaste/showercap/slippers? Really??? You are paying for location and location ONLY HERE. It’s almost $300 a night and also does not come with breakfast. You get more for your money at a Holiday Inn Express… Ladies/people traveling with children-the ice machine was located in a dimly lit secluded room/hallway, ripe for sexual assault/abduction. Take someone with you/don’t let your kids go get ice alone.
The front desk clerk was kind enough to give us some bottles of water. Our flight had been delayed and we ended up checking in around 3am. We had walked quite far from our gate and were in desperate need of hydration. This small gesture was everything.
Stayed in March 2024
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Reviewed: 10 March 2024
Jeremy
United States5 reviews7.0“I was in the hotel for 7 hrs and it cost me $315.”- • Solo traveller
- • King Room
- • Stayed 1 night
- • Submitted via mobile
Too expensive
Close to airport
Stayed in March 2024
-
Reviewed: 7 March 2024
Christine
United States1 review6.0Pleasant- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Runway View
- • Stayed 1 night
- • Submitted via mobile
Too expensive. There were 2 if us and they only provided 1 coffee cup and one coffee packet
Location to airport
Stayed in March 2024
-
Reviewed: 4 March 2024
Jay
United States8 reviews1 helpful vote7.0“Very convenient and clean but hard to deal with the coldness.”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
The room which we are in is always too cold for us and never perceptually responds to the control. Usually we just get under covers as soon as possible and are glad when it is time to leave. This time a heater was brought in and it made all the difference. We think that shouldn't have to be done.
Location is perfect, and the only reason we stay there every year.
Stayed in March 2024
-
Reviewed: 3 March 2024
Anthony
United States1 review8.0“It was exactly the way it should have been, professional.”- • Business trip
- • Solo traveller
- • King Room
- • Stayed 1 night
While having dinner at the restaurant, someone, an obvious transvestite, tried to force his/her way on to the seat next to me. The situation which could have gotten out of hand was handled quickly by the security guard and waitress which I appreciated.
After being stranded in Chicago by American Airlines who seemed to care less, the person at the front desk saved the day by being helpful, cheerful, and upbeat, I wish I would have remembered her name. I arrived around 10:00 PM on Friday night, she was an African American woman, probably in her 50s, please let her know she made my day.
Stayed in March 2024
-
Reviewed: 28 February 2024
Ray
United States6 reviews8.0Very good- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
Pricey
Location!
Stayed in February 2024
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