100 Kerry Avenue, Alamogordo, NM 88310, United States
#4 of 17 hotels in Alamogordo
Guests' ChoiceBased on 245 hotel reviews
8.5Cleanliness
8.9
Comfort
8.8
Location
9.0
Facilities
8.8
Staff
9.2
Value for money
8.3
Free WiFi
7.7
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End of dialog contentReviewed: 10 June 2024
Jeannette
United StatesPerfect
Stayed in June 2024
Reviewed: 6 June 2024
Stacy
United StatesThe first room we were given smelled completely of cigarettes like a casino smelling of cigarettes. The smell was very strong. I'm surprised the hotel would assign this room to anyone as you couldn't breathe the moment you stepped in. We were given another room that didn't smell so wondering why, we weren't given this room in the first place. We didn't like that bacon was not served every morning and people were dropping the tongs on the floor. We didn't like the people staying there with kids, where their kids were throwing piles of food in the trash (like why did you let them get so much food in the first place).
We were there for two nights so we were surprised the second morning, a weekend, did not have any bacon but sausage instead. My kids eat bacon but dislike sausage so they were disappointed. The rooms were comfortable. I like the dove shampoo/conditioner/soap bottles supplied in the shower. The beds were very cozy. I really like the refrigerator as it had its own freezer compartment with its own door. The hot tub was nice.
Stayed in June 2024
Reviewed: 29 May 2024
Mcbay
United StatesPrice on you drinks was out of line.
breakfast was good and the area was in a good location
Stayed in May 2024
Reviewed: 29 May 2024
Tara
United StatesNothing
Staff was very friendly and the breakfast was outstanding
Stayed in May 2024
Reviewed: 27 May 2024
Twila
United StatesBreakfast was great! Love the pancake maker!!!
Stayed in May 2024
Reviewed: 21 May 2024
Therwsa
United StatesFriendly staff, great location, clean comfortable rooms.
Stayed in May 2024
Reviewed: 13 May 2024
Crystal
United StatesClean, well kept room and property
Stayed in May 2024
Reviewed: 1 May 2024
Vijay
United StatesNone.
Exceptional Service. The Staff was very helpful and accommodating.
Stayed in April 2024
Reviewed: 30 April 2024
Susanne
United StatesClean and comfortable rooms. Really good breakfast. Nice location, off the main road but close to everything.
Stayed in April 2024
Reviewed: 28 April 2024
Bustillos
United StatesN/a
N/a
Stayed in March 2024
Reviewed: 27 April 2024
Jesus
United StatesThe pool needed some work, and the carpet appeared to be a little dated
I liked how nice the staff was, the breakfast and the rooms.
Stayed in April 2024
Reviewed: 25 April 2024
Robert
United StatesGood breakfast, free loan of sleds for WhiteSands NP, unlimited free bottles of water because location is desert area, warm hospitality!
Stayed in March 2024
Reviewed: 22 April 2024
Meredith
United StatesWiFi was a little weak at certain times of the day. One elevator wasn’t ideal.
Good breakfast, lots of towels, sleds for the park and loved the pumps for products in shower. Looks like they might be saving plastic by refilling them rather than give mini bottles. Afternoon cookies were also great.
Stayed in April 2024
Reviewed: 11 April 2024
Diane
United StatesOutstanding staff and manager
Stayed in March 2024
Reviewed: 3 April 2024
Danielle
United StatesN/a
The staff was super friendly. Location was great. Facilities were clean. Room was comfortable. Would definitely stay again. The sled rentals for White Sands was a great benefit also.
Stayed in April 2024
Reviewed: 29 March 2024
Brian
United StatesLocation was great as our main purpose for visiting the area was to go to White Sands. The hotel had very quick and easy access. Also, Clarissa went above and beyond to help us with details of our check-out to better fit our schedule.
Stayed in March 2024
Reviewed: 26 March 2024
Akari
United StatesNothing
Breakfast is always good at Holiday Inn. Room was clean, and there’s an indoor pool. Great location to go to the white sands national park. We go to the hotel after we went to white sands, but they also have free rental sleds.
Stayed in March 2024
Reviewed: 20 February 2024
Cynthia
United StatesNoise from crying children
Proximity to White Sands
Stayed in February 2024
Reviewed: 4 February 2024
Catherine
United StatesClean room and excellent breakfast
Stayed in December 2023
Reviewed: 26 December 2023
Lisa
United StatesClean, new look
Stayed in December 2023
Reviewed: 15 December 2023
Margaret
United StatesIt was noisy. You could hear people coming and going.
The property is new and clean.
Stayed in December 2023
Reviewed: 12 December 2023
Brian
United StatesNothing.
Staff was great. We had a defective TV and they came immediately and repaired it.
Stayed in December 2023
Reviewed: 10 December 2023
Anthokira
United StatesI feel like the price was a little high for Alamogordo, NM. There is a disparaging difference in quality of hotels from the higher end to lower end.
Location was great for what I needed it for.
Stayed in December 2023
Reviewed: 26 November 2023
Rachit
United StatesDespite the elevator being out of service for several weeks, the hotel management failed to implement any measures to assist guests with luggage transport to upper floors. Furthermore, there is no staff to provide essential toiletries and towels. I had to descend to the front desk to procure these basic amenities. They are keeping 2 towels in room while 4 people are staying in room. This lack of attention to detail and promptness significantly detracted from my overall experience
Stayed in November 2023
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