Takes too long to get deposit back

Good safe location

Stayed in May 2024

Someone didn’t fully clean our room. My daughter found a glass medicine bottle between the 2 cabinets and a cigarette burn on my bedspread. The cabinetry is getting old. Lots of scratches on it and the walls needed painting or a real good cleaning.

It was close to the park for our tournament. The continental breakfast was good. The facility was mostly clean. They gave us plenty of towels.

Stayed in May 2024

When we checked in we were told we couldn't pay for both rooms on same card. So they had us use to different cards only to find out after that it was a lie and we got overcharged. One of the tv's in one of the rooms didn't work properly. We had to hook my laptop to the TV so we could watch it. The A/C in the living room didn't work and they couldn't get someone in to fix it until the next day. They offered another room but it was so late at night at that point we didn't want to have to move all our stuff and kids to another room. The bathroom is extremely small. Not a lot of space to maneuver around and the shower is like a Shower you would find in a RV. Not to mention the giant bug the lady killed when she came in to check the A/C thinking I didn't see it when I noticed it before she came to the room. The breakfast was horrible. They had frozen Jimmy Dean sandwiches for you to heat up in the microwave and juice with particles floating in it. When we checked there were a group of people that had just checked in and the were engaged in a heated argument with front desk receptionist for being overcharged at check in like we were.

The only thing I liked about this hotel is the room size. I like that there was a bedroom and living room which aloud the kids plenty of room to play inside the room without everyone feeling claustrophobic.

Stayed in March 2024

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did no get

Stayed in March 2024

Pool area was not the most cleanness area. Really wish there would have been a hot tub area. Breakfast was subpar.

I like that we could get 5 people in the room

Stayed in March 2024

$100 deposit fee even when you extend your nites you have pay for another $100 deposit fee and wait for refund for both of them. For the area they in their competition around them is more fair $50 deposit fee with extending nites you don’t have pay deposit fee again your card is just on file they don’t take it out unless you did something to the room. The other hotels around them like la quinta and comfort inn offer late check out up to 3PM for $25. No rooms with bathtubs so be aware if you have small kids & heat too forever to kick in and when it did kick in the it was not consistent

Walkable convenience stores, Dunkin Donuts,Dennys and Waffle House in mins of walking. Clean rooms great cable. Breakfast was nice & very nice staff.

Stayed in January 2024

Late night child crying and unfortunately the fire alarm went off. Kind of disturbed our sleep. Maybe a room far away from the lobby would have been better.

Price

Stayed in December 2023

Dirty carpet and very old worn out furniture in the room

Proximity to the highway

Stayed in December 2023

Carpets shouldn't feel sticky, plus there was only one washer and dryer set for the whole hotel, and it was out of order. You also have to be careful with what you leave in your car, as the hotel isn't exactly located in a good area.

Breakfast is self serve. Compared to other hotels, it's not much. However, it's still a free meal. They have cereal, microwaveable breakfast sandwiches, a waffle maker, some yogurt, and bagels.

Stayed in October 2023

I The refrigerator was not working we told the manager twice no one came all the food we had spoiled

Stayed in October 2023

The fact that the parking lot was a mess. Shattered glass all over the parking lot as if cars were broken into. We had just got back from a wedding and My daughter stepped on it when she was trying to put her shoes back on. Had a piece of it stuck in her foot. I told them about it and they said" go park on the other side". They didn't get it cleaned up. Just kind of blew us off.

Our suite was nice. Spacious. Comfortable.

Stayed in October 2023

We asked for extra blanket. She it was very good quality and weight.

Stayed in September 2023

The breakfast, rooms need to be updated and staff was not friendly

The rate of the room

Stayed in September 2023

Inside of the facility was very out dated, carpets and bathroom were not clean.

Stayed in July 2023

My first night was horrible because the power went out for 7 hours which meant no air as well as no lights. I feel as if we should have been compensated for my first night. It was no communication to what to expect while the power was out.

Location

Stayed in July 2023

The pool was dirty when the concierge said it would be open by that night and the next day of my stay It was hair in my shower

The front desk lady was nice

Stayed in July 2023

More towels, cleaner carpet, better coffee. No receipt at checkout. Was told to get one from booking.com

Breakfast was ok. Coffee was poor - watered down

Stayed in June 2023

The smell in the hallways was like dirty arm pit, smelt so bad. The bathroom in the suite was very little with a sliding door that didn’t even lock. The pull out couch was old and you could feel every spring in the mattress. The pillows were tiny. Hotel was very out dated. For the price it was totally not worth it.

Stayed in June 2023

Breakfast has a lot of room for improvement. Rooms could use some refreshing and cleaning. Marks on the walls, just looked very very old.

Stayed in May 2023

Cold pool that's it

Decent hotel nothing bad to say except the pool was cold as HECK . lol

Stayed in May 2023

The property is shabby. It looks like it needs a renovation. The bedside lamp did not work. the floors and wall were worn. the shower door is a poor design having no handle. the night clerk was dressed very rough. The day clerk was presentable in a uniform which was good. The landscaping looked like it needed attention. Some very bare spots in places where a little shrubbery would be a big improvement.

Breakfast was adequate. I have had better in other hotels. The bed was comfortable with immaculate sheets and covers. The AC also was working well.

Stayed in May 2023

Breakfast.

The place was clean and we felt safe.

Stayed in April 2023

the pool was closed

clean

Stayed in March 2023

The indoor pool was not open so I was very disappointed since that was the reason I booked that hotel. The only other thing was the sink clogged up and the water was slow to drain.

Location and it was clean

Stayed in March 2023