The room as far as size and amenities was also great but it did have a musty smell. We are not complaining about this and it did not spoil anything of our holiday at all. We did feel a little close to the lodge next door when sat outside, so would have been nice to have a little more privacy. We felt that the choice of eating places was a little limited - in that if we didn't have a booking in the main restaurant we had little choice but to eat in the diner which we felt lacked atmosphere and isn't really our choice of food.

The location was fantastic. The view from the restaurant was amazing and the food in the evening was delicious as was the service. We loved the coffee cart selling great coffee and pastries. Horse riding was a great experience as was the boat trip on the Snake River.

Stayed in September 2023

Price of accommodation was too high.

The rooms & beds were very comfortable. It had everything we needed for the night.

Stayed in September 2023

Since I landed the very last room available it was the least desirable location wise, the the service yard was directing under the window and was quite noisy till late and started again early. Talking to the desk they did comp a fair bit of the heavy price for the night.

Great location in the park , main building, facilities, services and staff were great.

Stayed in September 2023

I wish we had a microwave in the room.

I did not have the breakfast at the lodge. The view from the outdoor seating of the restaurant to the mountains is spectacular.

Stayed in August 2023

I stayed in one of the "cottages" and it was in need of maintenance. The overall infrastructure was in need of repair, especially the weatherstrip on the front door. Small insects and worms were able to enter the room.

The breakfast choices were great and the view from the main lodge was great.

Stayed in September 2023

There were people who checked into their room at 11:30 pm on the other side of the back wall of our room who were having fun & whooping it up. Walls are rather thin & they woke us up & carried on for an hour. The people next to us commented on it as well. Just the way it is in a motel type setting.

Crowded so we made reservations for dinner when we arrived. Excellent service but food in the Mural Room was not exceptional. Staff was exceptional. Checking was easy & quick. Breakfast at Grill was great! Highly suggest for quick service & good food.

Stayed in September 2023

The JLL was perfectly suited for our stay in the Grand Tetons. It was centrally located. The staff was friendly and accommodating. Our room, while simple, was clean and comfortable. Suited our needs. They even had a medical clinic on the premises which I had to use. The staff there was just as accommodating.

Stayed in September 2023

WE STAYED 6 DAYS IN THE HOTEL, AND OUR ROOM WAS NEVER CLEANED UP. ONCE I SAW THE EMPLOYEE AND ASKED FOR NEW TOWELS AND WE GOT THOSE AFTERWARDS, BUT THE ROOM AND TRASH WAS NOT CLEANED UP.......

LOCATION FOR BREAKFAST IN THE MURAL ROOM WAS SUPERB. BREAKFAST WAS GOOD, THOUGH IT COULD HAVE SOME MORE OPTIONS.

Stayed in September 2023

A microwave in the room would be so helpful.

Stayed in September 2023

The main Mural Room Restaurant (all the restaurants for that matter) are overpriced and extremely expensive.

Breakfast buffet was excellent.

Stayed in August 2023

Location and views

Stayed in July 2023

Can't think of anything.

The views from the lodge, the property, the good, drinks, hospitality, and about everything else.

Stayed in July 2023

The view behind the lodge was awesome. I wish they had more seating options for guests to just sit out back and enjoy the view without being in the restaurant.

Very nice, high quality experience.

Stayed in July 2023

Cleanliness

Reception at the front desk

Stayed in July 2023

The food was just mediocre and very high priced,

Cleanliness and hospitality . The information offered by the guided tours and the Lodges volunteers and National Forest personnel.

Stayed in July 2023

The rooms were a bit dark but good and clean.

The pioneer grill was great. One waitress called Shorty was brilliant (friendly and quick). The other restaurant open for breakfast was awful. The buffet was not up to standard. The bar open in the evening, the food and drinks were good.

Stayed in June 2023

Pancakes were really good but the other food came out cold. Other then that everything was good.

The view was nice! I also like that there was no tv in the room.

Stayed in June 2023

Pricey, but a wonderful stay.

Beautiful property, excellent staff, very clean. Everything was perfect.

Stayed in May 2023

The heat/cool feature - the dial in Unit 531 was worn, so wasn’t sure how to set the cooling, if they even had an AC so I spent the night sweating. The restaurant staff were super nice, although many didn’t know what they were doing yet as the season just started.

Stayed in a cabin that had a small extra kitchen sink with mirror, which was nice to have for makeup, while shower was in use. Also nice to wash my Nalgene. The location to the Tetons was awesome and enjoyed the cabin experience. Loved the restaurants - diner and breakfast buffet - although expensive.

Stayed in May 2023

Our safe in our room didn't work, which was a real pain. I reported the issue to the front desk and they told me to stop back by on our way out. They told me I would have to call and they would send someone out to fix it....who wants to wait around their room when they are on vacation?!?! Not me! The main lodge had wonderful views and lots of seating; however, the seating is in dire need of being reupholstered and/or steam cleaned, as it was looking shabby. Nevertheless, it was an amazing stay and we fully enjoyed our time there.

The location was absolutely amazing! The main lodge had a million dollar view of the Tetons and we were able to see wildlife in the valley on numerous occassions. Our room was very clean and comfortable. All in all it was an amazing stay and a great place to make memories.

Stayed in September 2022

Room is bit dated, or it could be just its style.

Spectacular views just outside of main building, from its restaurants, outside decking area, watch points and alone the walking trails

Stayed in September 2022

The walls were very thin, noisy neighbors could be (and were briefly) a problem.

The room was clean and comfortable with great beds, immediate very hot water, and it was conveniently located.

Stayed in September 2022

A microwave in the cottages would have been a great addition.

Great facilities for food and all kinds of outdoor activities. Location is perfect for wildlife watchers and photographers. The cottages are comfortable, but no microwave, so heating food is not possible.

Stayed in September 2022

NOT Being told there wouldn't be a TV, a Microwave, and they wouldn't have a coffee maker, but instead having a Kreurig in the room. No view of the Tetons as shown their would be in the booking info

We liked the Location

Stayed in September 2022