2203 South 11th Street, Kalamazoo, MI 49009, United States
#31 of 32 hotels in Kalamazoo
Guests' ChoiceBased on 264 hotel reviews
4.0Cleanliness
4.9
Comfort
5.1
Location
6.2
Facilities
4.6
Staff
6.5
Value for money
5.2
Free WiFi
5.8
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End of dialog contentReviewed: 12 January 2024
Ann
United StatesThe room was dirty. Trash was full. Bed was not made and still hair covered. Bathroom was dirty, only one bath towel. Our neighbors in the room next door were smoking cigarettes and meth in their room. They had two small children who were up all night. The hallway reeked of meth. It appears the long term stays are methheads and hotel is looking more like a trap house each time I visit.
Location.
Stayed in January 2024
Reviewed: 30 December 2023
Themasha
United StatesThe hotel was infested with some bugs made it uncomfortable to stay for the family and my dog.
The recent visit before my December one
Stayed in December 2023
Reviewed: 10 October 2023
Steve
United StatesBugs all over the window seal. No trash can. No access to the tv.
Breakfast
Stayed in October 2023
Reviewed: 27 July 2023
Matt
United StatesThe amount of shady things going on in the parking lot, the rooms need upgrades
Not a lot
Stayed in July 2023
Reviewed: 12 July 2023
George
United StatesTOILET WAS LOOSE TO FLOOR HALL WAYS WERE DIRTY MAKES ME QUESTION HOW CLEAN THE REST OF BUILDING WAS.
PRICE AND LOCATION
Stayed in July 2023
Reviewed: 3 June 2023
Krista
United Statesclearly there is a large group of people living there as residents. one of them said it was a halfway house for recently released prisoners. we saw multiple drug deals in the parking lot, a clear prostitute transaction, and a man in a ski mask with a knife was following one of the girls. we were there with a high school sports team (the team mom had made a bulk reservation so we didn’t have a choice where to stay) and the whole team was terrified the whole time- it really ruined our experience. our room had clearly not been cleaned in recent memory- filthy sheets, bathroom and floors. we slept in our clothes on top of the bed and went out and bought new towels. however, ours was a palace compared to some of the others. we arrived there too late at night and had too many girls to switch hotels that night but the team ended up switching hotels the next morning.
check in staff did his job appropriately
Stayed in June 2023
Reviewed: 28 September 2022
Latrise
United StatesDidn't have towels ready for guess
Cleanliness and breakfast served 😋 was great
Stayed in September 2022
Reviewed: 21 July 2022
Fisher
United StatesBed, tv size, small dingy poor lighted bathroom, room smelled funny, toilet was badly stained, hallway were disgusting. Although both afternoon and morning clerks were polite, they were dressed inappropriately: scarfs and rags tied around hair was very unprofessional.
Breakfast
Stayed in July 2022
Reviewed: 15 June 2022
Jeffrey
United StatesWhen I first arrived I like to check out the cleanliness of the room. The sheets had your regular small washed out stains. But the worst part was the dirty toilet seat and the clogged toilet with A POOP STILL IN IT! A pre-pooped toilet.
The lady serving breakfast was amazing! The bed was pretty comfortable. And the hotel was close to things to do.
Stayed in June 2022
Reviewed: 12 June 2022
William
United StatesThere is nothing I like this hotel. It is outdated and needs remodeling.
Unprofessional staff representing the hotel. Didn't feel safe in this hotel. Several men outside roaming the grounds. The parking lot was filthy. A lot of debris in the parking lot. Poor lighting at night.
Stayed in June 2022
Reviewed: 3 June 2022
Michelle
United StatesThe facilities were much different than what was pictured online. Our hair dryer caught fire and when we told the front desk person nothing was done. We asked for an extra blanket because there was none on the bed when we arrived and we received one that had cigarette burns in it. We were told there were no others because they were remodeling and that “things were missing”. The parking lot was covered in broken glass and screws making it a hazard for our vehicle. We did not take part in the breakfast because we saw it being put out the night before at 10pm for the 6am breakfast service.
The size of the room was to be expected.
Stayed in June 2022
Reviewed: 7 February 2022
Dale
United StatesElevator trouble. Dirty sheets on bed. Water was turned off in the room due to remodeling. Couldn't call maintenance on the room phone because it did not work. Water was turned on after walking down and then back up a few flights of stairs to complain.
Staff was fairly friendly.
Stayed in January 2022
Reviewed: 19 December 2021
Sandra
United Statesonly two pillows had to request more towels, washcloths, and hand towels no hair conditioner in the room or hand/body lotion one small bar of soap tv remote did not turn the tv on - had to use the button on the tv
breakfast bed was comfortable
Stayed in December 2021
Reviewed: 27 November 2021
Dequan
United StatesThe room had a odor and the toliet was still dirty from the last guest. There were no complimentary toiletries. Overall staff was friendly. The mattress was hard as a brick and lumpy.
the Breakfast wasn't bad.
Stayed in November 2021
Reviewed: 25 November 2021
David
United StatesPretty much the entire experience. Remodeling can't come soon enough. Property is worst Baymont I've ever visited. Not at all what I expected.
A couple of the staff members were very helpful. I wouldn't say professional but friendly and helpful just the same.
Stayed in October 2021
Reviewed: 25 October 2021
Treshay
United StatesEverything
Nothing
Stayed in October 2021
Reviewed: 24 October 2021
Megan
United StatesThis was definitely one of my least enjoyable hotel experiences. First off the property was extremely hard to get to because there was construction blocking both entrances so I had to drive around the block a couple times until I just decided to wiggle my way past the construction barriers to get in. The front desk staff was very nice, that’s the only positive to this stay. Once in the room I noticed that it smelled strange and it was not clean at all. I found M&Ms and clumps of hair next to the nightstand, and the toilet has looks like it’s been there for 30 years. Half of the hotel is blocked off due to construction but the entire place has a low rent hotel apartment feel to it. At midnight the person above me connected a Bluetooth speaker and was bumping rap and bass so loudly that my headboard was vibrating. I called the front desk about 130 to complain and she attempted to call the room but nothing ever came of it. Shortly after that there was somebody outside of my room in the hallway playing loud music on their phone. Eventually another guest opened his door to yell down the hall at the person playing the music with several profanities but again, it did nothing to stop the music. Construction started shortly after seven which was very irritating considering I didn’t get to bed until almost 3 AM. Upon departure the front desk staff, a different person this time, was standing outside of the main entrance smoking. It was a 4 Hour drive for me and I made the trip to avoid getting up that early the next day and driving. Definitely would have been better off at home. For almost $90 a night, I would have expected at least a decent nights sleep.
Stayed in October 2021
Reviewed: 18 October 2021
Mary
United StatesNo breakfast, smelled like cigarettes and weed, had 2 hand towels for 2 nights and when we asked for towels we were told they didn’t have any clean ones, 4 small square pillows for a king bed
King size bed, big room
Stayed in October 2021
Reviewed: 28 September 2021
Zanita
United StatesThere were no washcloths or big towels to dry off with. The bathtub felt like it was sinking in the middle. The towel rack for the sink was broken. No alarm clock. The remote for the tv didn't work for turning on the tv or the volume.
Stayed in September 2021
Reviewed: 8 September 2021
Austin
United StatesThe ice machine didn't work and the washing machine was broke the soda machine was expensive not a good review
Clean and nice staff
Stayed in September 2021
Reviewed: 30 August 2021
Just
United StatesThe police was there every day.
The room was okay
Stayed in August 2021
Reviewed: 29 August 2021
Charlie
United StatesFloor was dirty. TV romote didn't work
Staff at check-in was extremely friendly and considerate.
Stayed in August 2021
Reviewed: 18 May 2024
Travis
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 24 April 2024
Marlayna
United StatesRomm smelled, , toilet seat old snd nasty. Chair broken in the room. I had to go down stairs 3 times because the kjey wouldnt work, so the final tim going down he just gavecmeca key to a diffetent room. Never was told when breakkfast and what time it end.
Nothing
Stayed in April 2024
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