Ice machines broken. Hallways and rooms smelled, sheets were dirty

Nothing

Stayed in May 2024

The smell of the room. The person on the desk. So noisy. Your put on page breakfast included. Fake I stay Saturday the never return my deposit, no yet

The beds are confortable.

Stayed in May 2024

The advertised breakfast was not a thing, they were clearly understaffed, our room had the dirty bedding in it still and our beds were stripped. When we asked for more linens, they gave us bed sheets but no pillow cases.

They got us a room asap when our flight got cancelled. The staff did the best they could with the resources available. shower was up to par.

Stayed in May 2024

The ice maker on our hall and below us wasn’t working, refrigerator in our room wasn’t working, no soap was provided in the room, wood floor in our room 211 was sticky.

Close to Charlotte airport

Stayed in May 2024

Room was very dark even with lights on. Very outdated and when we walked in it smelled very musty. Carpet and couch very dirty. Front desk agent not pleasant. No breakfast as stated in description due to county restrictions whatever that .means. Only good thing was close to airport which is why we stayed there. Overpriced, would not recommend

Stayed in May 2024

Dirty room,sheets,pillows,carpet.

Dirty all the way.

Stayed in May 2024

No breakfast, room key didn't work, room was not cleaned on a daily basis.

Stayed in April 2024

Not clean , smells, no hair dryer , Carpet not clean

No

Stayed in April 2024

The place was sort of dirty and smelled like cigarettes. Lots of damaged or broken things everywhere; doors, cabinets, carpet, elevator, etc. Apparently nobody had a clean room or towels because many people were complaining.

The staff was unprofessional, but they were nice. The "security" guy deserves a lot of credit and a better job.

Stayed in March 2024

everything It should not be a Booking.com recommendation

Breakfast; there was no breakfast. I used to stay at La Quintas pre Covid. generally excellent value. Now generally they have gone downhill. This one even though close to the airport in a poor part of the city

Stayed in April 2024

False advertisement of shuttle. Advertisement said there was but there was none. Had to hire an Uber to get to the Airport

Stayed in April 2024

Smelled like smoke even though it says 100% smoke free. Beds hard, pillows felt weird, sheets hard and scratchy, they advertised free breakfast but they had no breakfast

It was quiet except the trash truck at midnight

Stayed in March 2024

There was no hot water for showers. The sofa was disgustingly, dirty and torn. The rug was in poor condition with stains. The edge of the tub had a cigarette burn in this non-smoking room. The room had a slight smell of a previous smoker, although it was listed as a non-smoking room online. there was no breakfast, although it was advertised as offering one. We were told it was due to Covid, but no Discount was so far that therefore, it would certainly not a three star rating by any means. That location would not be above a one and a half star barely at two.

The bed was comfortable. The television was great. The fridge and microwave were fine.

Stayed in March 2024

Lights not work Window shade not work generally tired

Price

Stayed in March 2024

Safe

Room parking lot

Stayed in March 2024

Roaches in the bathroom, my daughter couldn’t even get a coffee to go 20 minutes before the breakfast ending hour. The person in charge at that moment in the breakfast area was really rude to her!

Just the location and it was the lowest price I could find in the area for a “decent place to sleep”.

Stayed in February 2024

Property & the rooms itself gave a very “crack house” like feeling . The sheets and wash clothes had stains on them , bathroom did not come with soap or any other amenities, we did not leave our belongings behind when we went out to dinner . Checked out hours early .

Nothing .

Stayed in February 2024

Very old

Very old facility in need of upgrating!

Stayed in February 2024

The room could be more clean and fournitures should be updated. Need to be repaint, carpet should be remove.

Stayed in January 2024

There was only a sheet on the bed when we checked in. No toilet paper in the room. Pillow cases we soiled.

Stayed in January 2024

The people at the front desk.

Stayed in November 2023

This is a very run down hotel that is very badly kept. The walls are paper thin and the smell that permeates the space is pretty discusting.

This hotel is merely someone to lay your head if your flight gets canceled.

Stayed in January 2024

The room was small and smelled damp. It appeared the floor was wet but could have been shadows of the furniture. There were stains on the chair and the tub needed to be repolished as the bottom appeared to be still dirty.

I did love the bathroom and the four mirrors so I was able to see parts of my body I didn't normally see lol. It was a standard room convenient for one night. The bed was comfortable for short term sleep. The room has a flat screen tv and there was an option for bed and breakfast even though I didn't utilize the feature. The hotel is conveniently located off the Beltway.

Stayed in January 2024

No hangers in the wardrobe, Nails sticking up through the tack strip between the foyer and the carpet into the bedroom, toilet flapper leaking which kept the toilet running off and on all night, ceiling light in the bathroom was out until I touched the light shade and then it came on and last but not least, the shower had brackets on the shower wall for the shampoo, conditioner and the body wash but there was no shampoo, conditioner or body wash bottles in them. Almost forgot, the roll of toilet paper on the paper holder was drenched (soaked through. It was so late when I checked in, that I was to tired to do anything about it

Location to the airport

Stayed in January 2024