10 West Rivercenter Boulevard, Covington, KY 41011, United States
#3 of 10 hotels in Covington
Guests' ChoiceBased on 277 hotel reviews
8.4Cleanliness
8.9
Comfort
9.0
Location
9.1
Facilities
8.7
Staff
8.9
Value for money
7.7
Free WiFi
8.5
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End of dialog contentReviewed: 27 May 2024
Steven
United StatesRoom was not ready on arrival. Electrical plug between beds did not roe. Mattresses were uncomfortable
Stayed in May 2024
Reviewed: 9 January 2024
Jennifer
United StatesHad to pay $42 for parking.
Stayed in January 2024
Reviewed: 3 December 2023
Ramon
PhilippinesNot so many eating places nearby.
Very close to the river
Stayed in November 2023
Reviewed: 29 October 2023
Christina
United StatesA little pricy but worth it for a short stay.
Very friendly and helpful staff. Check-in and out were smooth and quick. Valet service was responsive and pleasant! The hotel sits on the riverfront and the views from that side are absolutely gorgeous. There is also quick access to patios and amphitheaters w/up close views of Cincinnati’s iconic downtown.
Stayed in October 2023
Reviewed: 25 October 2023
Addison
United StatesThe Buffett was delicious and the staff was very helpful
Stayed in October 2023
Reviewed: 5 October 2023
Leigh
United StatesLoved the location. Views were amazing
Stayed in October 2023
Reviewed: 2 October 2023
Gitte
DenmarkI was surprised that I couldn't get a "real" breakfast, but that there was only a café
Room was very nice with a really good view and a lot of daylight
Stayed in September 2023
Reviewed: 25 September 2023
Tammy
United StatesThe price of the stay
The bed, the views.
Stayed in September 2023
Reviewed: 15 September 2023
Jamie
United StatesThe pipes made an awful sound for a few seconds whenever we had to run water or flush toilet. Pool access was from street level and not other.
The location to access Cincinnati. The rooms were large and clean.
Stayed in September 2023
Reviewed: 21 August 2023
Curtid
United StatesPrice is a little high
Everything
Stayed in August 2023
Reviewed: 27 July 2023
Michael
United StatesThe sink stayed clogged up the entire time.
Everything was really fantastic. Especially the staff at the front desk.
Stayed in July 2023
Reviewed: 15 June 2023
Pamela
United StatesNo quick coffee availability in the morning.
View, bed, a/c, all excellent.
Stayed in June 2023
Reviewed: 12 May 2023
Alicia
United StatesPrice and for price, breakfast was pricey too
Staff were wonderful
Stayed in April 2023
Reviewed: 1 May 2023
Jane
United StatesCost of parking and breakfast. The room was too dark with poor lighting. Reserved a king bed but had to be put in a double queen. The view was of the roof next door. Not left enough coffee in room.
The staff was friendly. Breakfast was good. Great location.
Stayed in April 2023
Reviewed: 10 April 2023
Lewis
United StatesBreakfast was cold
Everything
Stayed in April 2023
Reviewed: 9 April 2023
Cheryl
United StatesHad to pay to park. Extra charge on my bill that I am looking into Monday.
Room and hotel were very comfortable and clean. Location was great!
Stayed in April 2023
Reviewed: 2 April 2023
Mark
United Statesissues with room heat and ac. maintenance tried twice to fix and no success. it was 80 or 65.
attentive staff
Stayed in April 2023
Reviewed: 27 March 2023
Charles
United Statesno parking and restaurant
view room bed
Stayed in March 2023
Reviewed: 26 March 2023
2mm
United StatesShower handle didn't work, outside of the room there were crushed chips and were not cleaned up for our stay
Staff
Stayed in March 2023
Reviewed: 20 March 2023
Brittany
United StatesDid not enjoy the breakfast experience. Way too many unsupervised kids running crazy in the hotel. Valet was hectic.
Room was clean and the view was nice. Staff were helpful.
Stayed in March 2023
Reviewed: 6 January 2023
Bonita
United Stateswe were up on the 14th floor and ice machine said go to lobby for ice
location and cleanliness
Stayed in January 2023
Reviewed: 19 October 2022
Nancy
United Stateslocation
Stayed in August 2022
Reviewed: 9 October 2022
Boris
GermanyBreakfast was terrible and no other options close by PLUS very expensive at $27
Location next to the Convention Center is very convenient if you have a meeting there
Stayed in October 2022
Reviewed: 11 September 2022
Kristin
United StatesThe staff is remarkably undertrained - We received no information at check-in (The restaurant was closed and we were never informed, we had no idea where or when breakfast was, the cleaning staff didn't understand anything we said or asked for... Etc). We were never informed of a security hold, so we were overcharged by $47 and didn't know why. We asked several members of staff and they didn't know why either, and it took them 5 days to call us and explain that it was a security hold. One of the members of the breakfast staff couldn't even answer the simplest of questions. I have never been so baffled by members of staff at a hotel.
The rooms are very nice, and the building design is interesting. The view of the skyline is impossible to beat, and the location allows you to walk to anywhere in Covington and downtown Cincinnati in a few short minutes.
Stayed in August 2022
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