1101 Shoreway Road, Belmont, CA 94002, United States
#9 of 10 hotels in Belmont
Guests' ChoiceBased on 632 hotel reviews
6.7Cleanliness
7.2
Comfort
7.2
Location
7.8
Facilities
6.9
Staff
7.6
Value for money
7.4
Free WiFi
7.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 May 2024
Lori
United StatesThe TV kept unloading from the dish or antenna and was very hard to watch something
Stayed in May 2024
Reviewed: 23 May 2024
Penjjj
United StatesStaff took to long to process me in and out
Cleanliness
Stayed in May 2024
Reviewed: 15 May 2024
Josie
United StatesThe lights near the bed were not working. I asked them to fix them but no-one came to see about it. Also the floor wasn't swept so it was dirty.
The ice machine was working well. Also the elevator was functioning. The price was good.
Stayed in May 2024
Reviewed: 12 May 2024
Melinda
United StatesNone of the sockets worked and we couldn’t even charge our phones and computers for work so we had to go to places we could charge our phones!
Friendly staff although my car was broken into the second day I was here! There wasn’t even a sorry from the property manager.
Stayed in May 2024
Reviewed: 10 May 2024
James
Abkhazia, GeorgiaTheir wasn't any furnitures,had to have dinner on my bed.
Good location, easy to get to work.
Stayed in April 2024
Reviewed: 10 May 2024
Samuel
United StatesGood rooms nice pool. Nice staff
Stayed in May 2024
Reviewed: 5 May 2024
Patricia
United StatesNo breakfast offered or mentioned. No in room coffee. Elevator didn’t build confidence. I’ve only on ground level and outside access.
Staff were cordial and got me into my room a little early. Everything was visibly clean
Stayed in May 2024
Reviewed: 29 April 2024
Hope
United StatesAC unit is loud. night stand only on one side of bed.
Location, common area for vending machine and microwave, morning coffee
Stayed in April 2024
Reviewed: 26 April 2024
Jennifer
Canadaroom smelled like smoke, didnt have a fridge or pug for the bathtub.
Basic hotel, nice pool and close to the airport
Stayed in April 2024
Reviewed: 26 April 2024
Magdalena
SlovakiaThere was weird smell in the room and little bit wet inside .. they should open windows more frequently..
Good distance from the centrum of the city, really good price
Stayed in April 2024
Reviewed: 26 April 2024
Adrian
United StatesBathroom light is dark, toilet seat has chip on it, no place to put soap in bathroom sink, plumbing noise from the next room is unusually quite loud, floor have a stain. Pets are allowed. By the way, I got the room in the old building, maybe different in the newer building next to it.
Lobby, hallway and surrounding area clean, complimentary coffee. Staff are friendly and helpful.
Stayed in April 2024
Reviewed: 21 April 2024
Morse
United StatesHot tub not working
Very well lit at night time
Stayed in April 2024
Reviewed: 21 April 2024
Rocio
United StatesNo hot water last 2 days of stay. They offered for me to use a different room on the last day but that would have been a hassle.
Mostly what I expected, room was clean, bed was decent and staff was nice.
Stayed in March 2024
Reviewed: 19 April 2024
Grieb
United StatesThe room was missing some furniture. But it was ok
Staff was very nice
Stayed in April 2024
Reviewed: 18 April 2024
Alexander
United StatesThis time, there was either broken plaster or rocks on the floor, so it was hard to walk as I was in socks. Preferred that they ensure a sweep. Also is there was something in the large empty space next to bed and wall and table. Cheap looking, but just needed it for the night for interview.
Like that the internet was good to do my physician assistant school interviews as current home has spotty WiFi. Also that it was quiet and this time, the cleaning staff did not interrupt. Should have the do not disturb signs.
Stayed in March 2024
Reviewed: 14 April 2024
Kate
United StatesIt was basic but I only slept, showered there, so was fine
Stayed in April 2024
Reviewed: 14 April 2024
Morse
United StatesHot tub not working
Very well lit up at night
Stayed in April 2024
Reviewed: 11 April 2024
Jacy
United StatesThe room looked clean at first glance but you could tell certain things were unclean. Primarily the floor. Nice hardwood floor, but still quite dirty. But not a deal breaker.
2 things I liked. One, the price for the quality of the room I stayed in. Two, the place was pet friendly. My dogs enjoyed themselves.
Stayed in April 2024
Reviewed: 7 April 2024
Veréb
United StatesThere was a really loud buzzing noise coming from the bathroom. Couldn’t turn it off.
It was an easy check-in, beds very comfy and staff friendly
Stayed in April 2024
Reviewed: 2 April 2024
Morse
United StatesThe hot tub wasn’t working
Very well lit at night. Very nice to stay at
Stayed in April 2024
Reviewed: 11 March 2024
Jeremy
United StatesThere was a strong odor of marijuana in the hallway/ stairway on the opposite side of the building. I couldn’t figure out where it was coming from.
The parking lot seemed secure and the room was clean upon my arrival. It wasn’t necessarily a mind blowing experience, but if you’re looking for a clean room and a hot shower then I’d recommend this place for the price.
Stayed in March 2024
Reviewed: 24 February 2024
Oleg
MoldovaVarious people were hanging around the hotel and smoking weed, I think it was one of the staff. No one cleaned the room after the first night. the garbage was not taken out.
large green area, reception is quick and easy
Stayed in February 2024
Reviewed: 17 February 2024
Lori
United StatesBed mattress was soggy and not comfortable, and the windows were dripping with water, so was the wall next to the window
Not so noisy at night
Stayed in February 2024
Reviewed: 14 February 2024
Sergio
United StatesThe elevator is wet because it rained and on the floor there were dirty towels thrown on the floor and at the entrance to the elevator, the streets would be good if they talked to the mayor to fix it, the street is very damaged, many holes
El servicio al cliente y la ubicación the customer service and the location of the place and it was clean
Stayed in February 2024
Västerås, Sweden
Noszvaj, Hungary
Middelburg, Netherlands
Rethymno Town, Greece
Playa Grande, Costa Rica
Swansea, UK
Vilagarcia de Arousa, Spain
Vrnjačka Banja, Serbia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content