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  5. Reviews of Super 8 by Wyndham Richfield Cleveland

Reviews of Super 8 by Wyndham Richfield Cleveland 1 stars

4845 Brecksville Road, Richfield, OH 44286, United States

#4 of 4 hotels in Richfield

Guests' Choice

Review score

Based on 214 hotel reviews

3.9

Score breakdown

  • Cleanliness

    4.9

  • Comfort

    4.9

  • Location

    6.3

  • Facilities

    4.5

  • Staff

    5.9

  • Value for money

    5.5

  • Free WiFi

    6.6

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Showing 1 – 25

  • Reviewed: 27 May 2024

    3.0
    ......
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    .....

    Stayed in May 2024

  • Reviewed: 7 April 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Noisy

    Price

    Stayed in April 2024

  • Reviewed: 30 December 2023

    3.0
    Wasted my money.
    • Business trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The heat in my room did not work. Key card kept missing up. Something weird with the WiFi . Their free breakfast is a. In

    Location

    Stayed in December 2023

  • Reviewed: 27 May 2023

    3.0
    It’s cheap and close enough to Cleveland Clinic for folks who can’t afford $189/night.
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    no pool no ice no breakfast no service if there for more than one night not enough towels for more than one person in a double room

    it’s cheap

    Stayed in May 2023

  • Reviewed: 19 November 2022

    3.0
    dirty rooms, towels I would use on my dogs in the bathroom. no breakfast like it says online and no pool. people just si
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    no pool or breakfast like it states online.

    location

    Stayed in November 2022

  • Reviewed: 17 October 2022

    3.0
    Avoid
    • Leisure trip
    • Group
    • Queen Room - Disability Access - Non-Smoking
    • Stayed 4 nights

    Just about everything. While you may save money at this property, you will lower your self-esteem.

    No breakfast, pool closed. No housekeeping durning the stay. Facilities rather unkept. Avoid

    Stayed in October 2022

  • Reviewed: 1 October 2022

    4.0
    Very dissapointing
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Cleaning, no breakfest, no fridge, no pool, no wifi.

    No breakfast

    Stayed in September 2022

  • Reviewed: 22 September 2022

    5.0
    Staff is there doing the job just which fair enough, doors need work.no breakfast as super8
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    That door to my room so hard to close and open Breakfast should not be advertised under the super8 brand as token. No breakfast there

    It's so hard to close my door that I have to jar my arm and it also gives me a headache that's how hard it is to close the door very hard that I'll never forget that door

    Stayed in September 2022

  • Reviewed: 12 September 2022

    4.0
    I was going to pay twice of what I usually pay to get a jacuzzi and pool by my girlfriends request and got neither .
    • Business trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    disrepair, the hallway carpet was filthy and trashed

    the advertisement for jacuzzi and pool and breakfast were disingenuous. They were all not offered.

    Stayed in September 2022

  • Reviewed: 11 September 2022

    4.0
    No pool or breakfast uncomfortable bed
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No pool or breakfast bed was super uncomfortable.

    Staff was extremely friendly

    Stayed in August 2022

  • Reviewed: 25 July 2022

    3.0
    Slept well but would not recommend this location. Not up to Wyndham standards
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    the whole place smelled of smoke, including our non-smoking room which had a lingering smell of smoke. There was a lot of mold/mildew in the bathroom, the tub did not drain well so when you were done with a shower you were standing in a couple inches of water. There was one towel for 3 people, had to go down and ask for more. Waiting for the water to get hot in the shower, the force of the water from the spigot kept digging black crud out of the drain and depositing it in the tub.

    The bed was actually comfortable

    Stayed in July 2022

  • Reviewed: 24 July 2022

    3.0
    The lobby is unmanned until you call a number, ice machine not working, pool and hot tub closed, filthy carpet, burn hol
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very, very dirty

    Location

    Stayed in July 2022

  • Reviewed: 19 June 2022

    3.0
    unpleasant.
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    The staff at least was friendly and tried to assist.

    Stayed in June 2022

  • Reviewed: 24 March 2022

    4.0
    I stayed there because it was the least expensive hotel in the area
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 3 nights

    The room could have been cleaned and clean sheets could have been put on the bed before my arrival. The website advertised a breakfast and a pool. There was no breakfast and the pool had obviously not been used in some time.

    The location was good. There was no breakfast

    Stayed in February 2022

  • Reviewed: 7 February 2022

    5.0
    you get what you pay for but honestly the second room was better then the first & it was cheaper
    • Leisure trip
    • Solo traveller
    • Queen Room - Disability Access - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    first room- bathroom water did not work! I had to get say something to the night shift guy! jacuzzi didn’t have water stopper or cold water (neither did the sink by the microwave) so if I wanted to use the jacuzzi I had to plug it with a cloth, and get in boiling hot water or wait for it to cool down! lights where jacuzzi was didn’t work, neither did half the other lights, weird smell in the room (most likely from just being outdated), windows were to the pool area that wasn’t open & honestly looked creepy (I didn’t really mind lol) right next to the elevator so it was noisy! elevator needs work, the door opened when it was still moving!

    staff was nice. I ended up in 2 different rooms! the second one was better then the first

    Stayed in February 2022

  • Reviewed: 24 December 2021

    3.0
    Pass this one up at all costs
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Electrical outlet was falling out of the wall and contacts were exposed. The toilet moved. The bathroom light did not work. The bathroom door was delaminated. The whole facility is run down.

    The bed was big

    Stayed in December 2021

  • Reviewed: 23 November 2021

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was not clean and there was no continental breakfast

    Stayed in November 2021

  • Reviewed: 18 November 2021

    5.0
    it was fine
    • Leisure trip
    • Solo traveller
    • Queen Room - Disability Access - Non-Smoking
    • Stayed 1 night

    When I showed up @ 10 pm - no staff at all - waited for 30 min. before he showed up. The room was very dated but, it was clean, but REALLY reeked of aged cigarette smoke

    No breakfast - the room was clean

    Stayed in November 2021

  • Reviewed: 16 October 2021

    3.0
    If you go for the $45 room, you get what you pay for.
    • Leisure trip
    • Couple
    • Deluxe King Suite with Spa Bath - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The jacuzzi tub itself was good, though only big enough for one person. Thier efforts to create a sexy atmosphere around the tube was cute but patched walls and old grout ruined that setting. The Jacuzzi Suite was that, bed & jacuzzi in one room separated by French doors, but the stained carpet and broken furniture ruined the enjoyment.

    This facility is so not at all as represented. Pool is empty. No breakfast. Hall rugs worn and dirty. Broken tile in elevator but it works. Room furniture is old, broken, cushions worn out, one chair was unusable.

    Stayed in October 2021

  • Reviewed: 8 September 2021

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Check in and check out had to wait forever for someone to come to the desk. We paid for free breakfast which was never served. There was so much smoke. People were just opening there windows and smoking out of them

    Stayed in September 2021

  • Reviewed: 7 September 2021

    3.0
    Get what you pay for
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Rooms were dirty. There was water damage surrounding the entire windo and air conditioning unit. Stains all over the comforter and cigarette burns in the blanket underneath the comforter. Pool and breakfast were both advertised. Once arrived- the pool and breakfast were crossed off of their sign stating they weren't offering either.

    Cheap and great location to get to cuyahoga national park. Showers had great pressure and were very warm.

    Stayed in September 2021

  • Reviewed: 2 September 2021

    3.0
    Good if you're desperate
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The lobby was cluttered, dirty, and chaotic. Our room had mold on the shower curtain, graffiti on the mirror and tub, it smelled like weed and mildew, the bed sheets had someone else's hair on them.

    The pillows were great!

    Stayed in August 2021

  • Reviewed: 24 August 2021

    5.0
    Overcharged and not happy.
    • Business trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Room was not up to standard for two guests.

    Place to lay my head.

    Stayed in August 2021

  • Reviewed: 10 August 2021

    5.0
    I will not stay at Super 8 again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bathroom in our room was dirty and the floor was cracked. There were holes in the comforter. When I booked the room the website said nothing about the pool being closed. Nor did it state there wouldn’t be any breakfast, not even grab and go bags! I was very disappointed.

    Nothing

    Stayed in August 2021

Showing 1 – 25

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