4845 Brecksville Road, Richfield, OH 44286, United States
#4 of 4 hotels in Richfield
Guests' ChoiceBased on 214 hotel reviews
3.9Cleanliness
4.9
Comfort
4.9
Location
6.3
Facilities
4.5
Staff
5.9
Value for money
5.5
Free WiFi
6.6
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End of dialog contentReviewed: 27 May 2024
Shannon
United States.....
Stayed in May 2024
Reviewed: 7 April 2024
Mullenix
United StatesNoisy
Price
Stayed in April 2024
Reviewed: 30 December 2023
Chelanhnee
United StatesThe heat in my room did not work. Key card kept missing up. Something weird with the WiFi . Their free breakfast is a. In
Location
Stayed in December 2023
Reviewed: 27 May 2023
Page
United Statesno pool no ice no breakfast no service if there for more than one night not enough towels for more than one person in a double room
it’s cheap
Stayed in May 2023
Reviewed: 19 November 2022
Lisa
United Statesno pool or breakfast like it states online.
location
Stayed in November 2022
Reviewed: 17 October 2022
Ltkije
United StatesJust about everything. While you may save money at this property, you will lower your self-esteem.
No breakfast, pool closed. No housekeeping durning the stay. Facilities rather unkept. Avoid
Stayed in October 2022
Reviewed: 1 October 2022
Ceravolo
CanadaCleaning, no breakfest, no fridge, no pool, no wifi.
No breakfast
Stayed in September 2022
Reviewed: 22 September 2022
Lofton
United StatesThat door to my room so hard to close and open Breakfast should not be advertised under the super8 brand as token. No breakfast there
It's so hard to close my door that I have to jar my arm and it also gives me a headache that's how hard it is to close the door very hard that I'll never forget that door
Stayed in September 2022
Reviewed: 12 September 2022
Fred
United Statesdisrepair, the hallway carpet was filthy and trashed
the advertisement for jacuzzi and pool and breakfast were disingenuous. They were all not offered.
Stayed in September 2022
Reviewed: 11 September 2022
Sara
United StatesNo pool or breakfast bed was super uncomfortable.
Staff was extremely friendly
Stayed in August 2022
Reviewed: 25 July 2022
Steven
United Statesthe whole place smelled of smoke, including our non-smoking room which had a lingering smell of smoke. There was a lot of mold/mildew in the bathroom, the tub did not drain well so when you were done with a shower you were standing in a couple inches of water. There was one towel for 3 people, had to go down and ask for more. Waiting for the water to get hot in the shower, the force of the water from the spigot kept digging black crud out of the drain and depositing it in the tub.
The bed was actually comfortable
Stayed in July 2022
Reviewed: 24 July 2022
Jennifer
United StatesVery, very dirty
Location
Stayed in July 2022
Reviewed: 19 June 2022
Diane
United StatesThe staff at least was friendly and tried to assist.
Stayed in June 2022
Reviewed: 24 March 2022
Terrence
GermanyThe room could have been cleaned and clean sheets could have been put on the bed before my arrival. The website advertised a breakfast and a pool. There was no breakfast and the pool had obviously not been used in some time.
The location was good. There was no breakfast
Stayed in February 2022
Reviewed: 7 February 2022
Alysha
United Statesfirst room- bathroom water did not work! I had to get say something to the night shift guy! jacuzzi didn’t have water stopper or cold water (neither did the sink by the microwave) so if I wanted to use the jacuzzi I had to plug it with a cloth, and get in boiling hot water or wait for it to cool down! lights where jacuzzi was didn’t work, neither did half the other lights, weird smell in the room (most likely from just being outdated), windows were to the pool area that wasn’t open & honestly looked creepy (I didn’t really mind lol) right next to the elevator so it was noisy! elevator needs work, the door opened when it was still moving!
staff was nice. I ended up in 2 different rooms! the second one was better then the first
Stayed in February 2022
Reviewed: 24 December 2021
Tommy
United StatesElectrical outlet was falling out of the wall and contacts were exposed. The toilet moved. The bathroom light did not work. The bathroom door was delaminated. The whole facility is run down.
The bed was big
Stayed in December 2021
Reviewed: 23 November 2021
Steinbrook
United StatesIt was not clean and there was no continental breakfast
Stayed in November 2021
Reviewed: 18 November 2021
Glenn
United StatesWhen I showed up @ 10 pm - no staff at all - waited for 30 min. before he showed up. The room was very dated but, it was clean, but REALLY reeked of aged cigarette smoke
No breakfast - the room was clean
Stayed in November 2021
Reviewed: 16 October 2021
Sam
United StatesThe jacuzzi tub itself was good, though only big enough for one person. Thier efforts to create a sexy atmosphere around the tube was cute but patched walls and old grout ruined that setting. The Jacuzzi Suite was that, bed & jacuzzi in one room separated by French doors, but the stained carpet and broken furniture ruined the enjoyment.
This facility is so not at all as represented. Pool is empty. No breakfast. Hall rugs worn and dirty. Broken tile in elevator but it works. Room furniture is old, broken, cushions worn out, one chair was unusable.
Stayed in October 2021
Reviewed: 8 September 2021
Heather
United StatesCheck in and check out had to wait forever for someone to come to the desk. We paid for free breakfast which was never served. There was so much smoke. People were just opening there windows and smoking out of them
Stayed in September 2021
Reviewed: 7 September 2021
Ashley
United StatesRooms were dirty. There was water damage surrounding the entire windo and air conditioning unit. Stains all over the comforter and cigarette burns in the blanket underneath the comforter. Pool and breakfast were both advertised. Once arrived- the pool and breakfast were crossed off of their sign stating they weren't offering either.
Cheap and great location to get to cuyahoga national park. Showers had great pressure and were very warm.
Stayed in September 2021
Reviewed: 2 September 2021
George
United StatesThe lobby was cluttered, dirty, and chaotic. Our room had mold on the shower curtain, graffiti on the mirror and tub, it smelled like weed and mildew, the bed sheets had someone else's hair on them.
The pillows were great!
Stayed in August 2021
Reviewed: 24 August 2021
Ronnie
United StatesRoom was not up to standard for two guests.
Place to lay my head.
Stayed in August 2021
Reviewed: 10 August 2021
Karen
United StatesThe bathroom in our room was dirty and the floor was cracked. There were holes in the comforter. When I booked the room the website said nothing about the pool being closed. Nor did it state there wouldn’t be any breakfast, not even grab and go bags! I was very disappointed.
Nothing
Stayed in August 2021
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