242 West 76th Street, Upper West Side, New York, NY 10023, United States
#5 of 418 hotels in New York
Guests' ChoiceBased on 1130 hotel reviews
9.3Cleanliness
9.7
Comfort
9.7
Location
9.4
Facilities
9.2
Staff
9.5
Value for money
8.7
Free WiFi
9.3
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End of dialog contentReviewed: 25 May 2024
Vivek
IndiaThere is nothing specific that we disliked, but in suites it would have been good to provide microwave and some dishes and cutlery.
Location is superb close to subway, food options, but at same time is very quiet. It is a boutique hotel.
Stayed in May 2024
Reviewed: 25 May 2024
Cayla
United StatesWe loved everything! The staff and the accommodations are truly stellar!
Stayed in May 2024
Reviewed: 23 May 2024
Jessica
United StatesNothing, it was amazing
I picked UWS to be near the park and have a different experience of NYC. I loved how close it was to the park, shopping, and great food!
Stayed in May 2024
Reviewed: 20 May 2024
Deborah
FranceThe second time I stayed here. I find the hotel to be very friendly and easy. The rooms are well-equipped, clean, and super comfortable. It's close to 2 subway stations, and we love the Upper West Side neighborhood.
Stayed in May 2024
Reviewed: 18 May 2024
Darioush
United KingdomAmazing hotel, great location and exceptionally clean and comfortable. Nice bar with jazz music! Would definitely stay again when i’m back in NY
Stayed in May 2024
Reviewed: 17 May 2024
Gabriela
MexicoI like everything
The size of the rooms and the size of the hotel
Stayed in May 2024
Reviewed: 15 May 2024
Gina
AustraliaStaff at front desk were not friendly. Didn’t like the smell in the foyer, smelt like men’s aftershave.
Beds, room and lovely cleaner
Stayed in May 2024
Reviewed: 13 May 2024
Mary
United StatesSlow, small elevators could be challenging during a "rush hour". This was not a problem during my stay.
Friendly staff. Early (3pm) check in and late (12pm) check out. Also the lobby bar with jazz in the evening.
Stayed in April 2024
Reviewed: 12 May 2024
Patrick
United KingdomNo conventional restaurant
Very modern and elegant. Good location. Excellent staff. Upgraded to Suite at no extra cost.
Stayed in May 2024
Reviewed: 12 May 2024
Stephen
United KingdomNothing
Like home. Safe and comfortable. Want something private and quality. This is it
Stayed in May 2024
Reviewed: 9 May 2024
Jonathan
IsraelBeautiful and well designed room.
Stayed in May 2024
Reviewed: 1 May 2024
Jeff
AustraliaNo toaster or kitchen utensils, we would like to have had more ability to have our own breakfast in the rooms. Also no fitness centre
Everything was great. Quiet, fantastic big king beds; lots of modern technology e.g. with the lighting; spacious King Suites, big bathroom, especially large deep bath; accomodating staff. Large TV and ability to Chromecast was very much appreciated as well as wonderfully thick bathrobes
Stayed in April 2024
Reviewed: 1 May 2024
Kai
United Arab EmiratesThe Wallace is an outstanding hotel that deserves every bit of praise it receives. During my recent stay, the level of service was exceptional. The staff went above and beyond to ensure our comfort, offering personalized attention that made our visit truly special. The rooms were impeccably clean and elegantly furnished, providing a cozy retreat after a day exploring the city. The location of the hotel is also fantastic, conveniently situated to easily access New York's top attractions. Every detail at The Wallace speaks to a commitment to quality and guest satisfaction. Whether you're in town for business or pleasure, The Wallace offers a perfect blend of luxury and warmth. Highly recommended for anyone looking for a top-notch stay in New York!
Stayed in April 2024
Reviewed: 1 May 2024
Pieter
South AfricaJust perfect. Will be good once the building project next door is completed.
Everything was perfectly designed and executed, to the finest detail
Stayed in April 2024
Reviewed: 1 May 2024
Suai
United StatesI loved everything about the property.
Gorgeous design. Well maintained. Fresh flowers.
Stayed in April 2024
Reviewed: 30 April 2024
Murray
United StatesGood value for money in NYC! Staff very friendly. Great location close to the subway, Central Park, good restaurants, shopping
Stayed in April 2024
Reviewed: 29 April 2024
Ehud
IsraelRooms of medium size and high price, no breakfast (which you can get at a coffee shop across the street)...- but this is New York! :-)
Great hotel, comfortable room, good and helpful staff, nice lobby and bar with Happy Hour and Music, great location
Stayed in April 2024
Reviewed: 29 April 2024
Taghreed
United Statesnothing
good size room, great location, clean
Stayed in April 2024
Reviewed: 28 April 2024
Natasha
United StatesJazz at the lounge and south facing view from beautiful 11th floor room. Walkable to Columbus Ave and Central Park.
Stayed in April 2024
Reviewed: 28 April 2024
Alexander
United StatesThe room was small for the price charged, and we could hear the noise both from the hallway and from the room next to us. Also, the room only had one chair, not enough for a couple.
Nice bedding, spacious and luxurious bathroom, espresso machine and tea kettle in the room, small fridge. Very friendly staff. The room and the common areas are immaculately clean. It’s wonderful to be able to open a window for fresh air.
Stayed in April 2024
Reviewed: 25 April 2024
Maura
United Kingdomeverything - hotel was lovely and clean,beds super comfy location was great, walking distance to subway and eating out.
Stayed in March 2024
Reviewed: 18 April 2024
Delphine
Singaporeno breakfast
Very nice attention to details and good soundproofing
Stayed in April 2024
Reviewed: 16 April 2024
Angela
United KingdomBar didn’t open until 5pm and no room service.
Great vibe to the bar and loved the decor. Room was spacious .
Stayed in April 2024
Reviewed: 16 April 2024
Neal
United StatesBreakfast would have been good.
Clean, roomy and nice. Fresh room
Stayed in April 2024
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