555 West Surf, Lakeview, Chicago, IL 60657 , United States
#141 of 182 hotels in Chicago
Guests' ChoiceBased on 638 hotel reviews
7.7Cleanliness
8.2
Comfort
8.2
Location
9.0
Facilities
7.5
Staff
8.6
Value for money
7.6
Free WiFi
7.8
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End of dialog contentReviewed: 1 June 2024
James
United StatesChair in the room was worn but easy to overlook.
Location and value were ideal for our trip. Super comfy bed and room was spotless.
Stayed in May 2024
Reviewed: 26 May 2024
Luis
United StatesGreat location, nice room
Stayed in May 2024
Reviewed: 15 May 2024
Ann
United StatesI stayed here 10 years ago. The carpet etc is getting worn. They could be a bit more generous with the morning coffee, tea offer.
The neighborhood & location.
Stayed in May 2024
Reviewed: 8 May 2024
Rebecca
FinlandNo view. The room on the lower floor at least, was quite noisy. Garbage pickup woke me up each morning.
Very helpful and friendly staff! Comfy bed and nice robes in rooms.
Stayed in May 2024
Reviewed: 7 May 2024
Ainhoa
SpainPeople speaking louder in another room. Small room. The carpet and the smell of it.
The location. The cleanliness.
Stayed in April 2024
Reviewed: 6 May 2024
Laura
United StatesThe rooms and bathroom were a little "tired"
the staff was very welcoming and friendly
Stayed in March 2024
Reviewed: 16 April 2024
Alberto
United StatesHave issues with the heating, the toilet flap no functioning properly, everyday you need to log in to use the internet.
It is in a good location which was my old neighborhood.
Stayed in April 2024
Reviewed: 31 March 2024
Francine
United StatesRoom was small but comfortable. No true complaints
convenience of the location to my father in law who is a resident at Brookdale Senior center
Stayed in March 2024
Reviewed: 28 March 2024
Peter
United StatesDated. Minimal amenities.
Location
Stayed in March 2024
Reviewed: 24 March 2024
Diana
United States4th fl room was a bit warm-happy we could open a window
Staff, location cleanliness
Stayed in March 2024
Reviewed: 23 March 2024
Jamilia
United StatesHard to get parking, no microwave in the room.
The room upgrade and nice clean room.
Stayed in March 2024
Reviewed: 21 March 2024
Stephanie
United StatesUnfortunately no hot water and load noises throughout the night.
Free tea, great comfortable bed, and cute hotel!
Stayed in March 2024
Reviewed: 18 March 2024
Ruth
United StatesSo over priced. Noisy radiators woke us throughout the night. Hair on bathroom floor when we arrived.
Very comfy beds and a great location for our needs.
Stayed in March 2024
Reviewed: 16 March 2024
Ronnika
United StatesThe radiator in the room kept going on and it was kindof annoying but tolerable !
It was very clean and the staff were super nice and friendly!
Stayed in March 2024
Reviewed: 27 February 2024
Satya
United StatesThe location is nice, within walking distance to many stores and restauranta in the area. The price is good and our rooms are large and comfortable.
Stayed in February 2024
Reviewed: 27 February 2024
Conrad
United StatesN/A
Extremely convenient for visiting our son and daughter-in-law. Stayed there last year on a visit, and I was happy to return there this year. Very personable staff for check-in and check-out.
Stayed in February 2024
Reviewed: 12 February 2024
Brianna
United StatesBathrooms were really small. Just fine for one night but if it was a longer stay I could see it being uncomfortable
The staff was very friendly and Rooms clean.
Stayed in February 2024
Reviewed: 3 February 2024
Natalie
United States Minor Outlying IslandsIt was clean the staff was super nice and friendly. It had a lot of charm. Would definitely stay again.
Stayed in January 2024
Reviewed: 2 January 2024
Jeffrey
ItalyThe room was very small and we heard a lot of noise from other guests returning at all hours of the night.
The hotel is in a beautiful neighborhood with lots restaurants and shopping. The staff was friendly and helpful. There is a nice area with a fireplace to sit while waiting for others. Everything was nice and clean and the staff let us leave our bags in a secure place on the day of check out so we could walk around the city until it was time to head to the airport.
Stayed in December 2023
Reviewed: 2 January 2024
Brown
United StatesI slipped in the lobby because the floor was wet. Was only able to access "Guest" wifi, which grants temporary access. Heating unit in the room was inadequate.
Location is very good. Lovely looking building.
Stayed in December 2023
Reviewed: 11 December 2023
Terri
United StatesLow water pressure in shower, even after we got a replacement shower head. It’s an older building so maybe that’s why.
Location, comfortable, clean
Stayed in December 2023
Reviewed: 4 December 2023
Patricia
United StatesThe hotel is old, and it looks like it needs a little TLC. Other than that, my room was clean and the bed was comfortable!
I love historical hotels and this one didn't disappoint! There were many restaurants and stores to conveniently walk to. We parked in a parking garage across the street which I found to be very reasonable!
Stayed in December 2023
Reviewed: 2 December 2023
Farrell
United StatesThe shower made a weird noise.
It was a great vibe! Very cute and cozy.
Stayed in December 2023
Reviewed: 20 November 2023
Angela
United Stateswater pressure in shower wasn't good although sink was fine
Stayed in November 2023
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