5511 Office Boulevard Northeast, Albuquerque, NM 87109, United States
#76 of 112 hotels in Albuquerque
Guests' ChoiceBased on 26 hotel reviews
7.0Cleanliness
7.9
Comfort
7.8
Location
8.1
Facilities
7.4
Staff
7.6
Value for money
6.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 10 April 2023
Helen
United StatesThe property is old and not as spiffy as the cheaper more modern hotels. I was really disappointed in breakfast and didn't even eat it. Went elsewhere.
the room was clean and comfortable enough, and there was a good restaurant just a few steps away for dinner
Stayed in March 2023
Reviewed: 9 April 2023
Michael
United KingdomBreakfast was poor - not much choice
Arrived late in evening - fortunatley was able to access the building and checkin.
Stayed in April 2023
Reviewed: 4 November 2023
Loreeann
United StatesThey overbooked room sent us elsewhere and other property was rude & waited 4-5 hours for two rooms to be ready.
The girl at the desk said our room was cancelled then said oh we overbooked.
Stayed in October 2023
Reviewed: 12 June 2022
Lorinda
United StatesFrying pan was dirty was not washed. Gross. Shampoo dispenser was empty. A bit pricey.
Location, room size, kitchenette
Stayed in June 2022
Reviewed: 22 January 2022
Eileen
United StatesWe arrived late at night, and were very hungry. The staff had had a holiday party earlier in the day, so there was left over food. The host at the desk offered us some food from the party. It was generous of her. And it held us over till morning.
Stayed in December 2021
Reviewed: 28 December 2021
Christine
United StatesThe elevator was not working. We were told we would have a room with a stove and it would be a suite. Neither was true. Tiny room with only a microwave. Totally messed up our Christmas. Worst customer service ever. No attempt to rectify the issues.
Location
Stayed in December 2021
Reviewed: 29 November 2021
Gallegos
United StatesHaving to wait 30 minutes to check in. Housekeeper still in the room when arrived. waited 20 minutes for them to finish in the hallway. next morning took 1 hour for towels to be brought went down stairs for them myself
location.
Stayed in November 2021
Reviewed: 17 November 2021
Lisa
United Statesclose to restaurants always clean and comfortable
Stayed in November 2021
Reviewed: 22 August 2021
Ambrosha
United StatesNo manager there when needed and I felt people in management was racist including other people who stayed there
Stayed in August 2021
Reviewed: 16 August 2023
Brandon
United StatesThere are no comments available for this review
Stayed in August 2023
Reviewed: 2 October 2022
Amber
United StatesThere are no comments available for this review
Stayed in October 2022
Reviewed: 5 June 2022
Chee
United StatesThere are no comments available for this review
Stayed in June 2022
Reviewed: 1 May 2022
Brett
United StatesThere are no comments available for this review
Stayed in March 2022
Reviewed: 17 October 2021
James
United StatesThere are no comments available for this review
Stayed in October 2021
Reviewed: 18 July 2021
Debbie
United StatesThere are no comments available for this review
Stayed in July 2021
Reviewed: 22 June 2021
Randy
United StatesThere are no comments available for this review
Stayed in June 2021
Reviewed: 9 July 2023
Ashly
United StatesThere are no comments available for this review
Stayed in July 2023
Reviewed: 10 October 2022
Colquette
United StatesThere are no comments available for this review
Stayed in October 2022
Reviewed: 4 October 2022
Sandi
United StatesThere are no comments available for this review
Stayed in October 2022
Reviewed: 2 October 2022
Ellis
United StatesThere are no comments available for this review
Stayed in September 2022
Reviewed: 29 September 2022
Candyce
United StatesThere are no comments available for this review
Stayed in September 2022
Reviewed: 6 September 2022
Ellis
United StatesThere are no comments available for this review
Stayed in September 2022
Reviewed: 4 March 2022
Yvan
United StatesThere are no comments available for this review
Stayed in January 2022
Reviewed: 4 January 2022
Robert
United StatesThere are no comments available for this review
Stayed in January 2022
Showing 1 – 25
Killarney, Ireland
Friedrichsdorf, Germany
Eskisehir, Turkey
Apollo Bay, Australia
Les Menuires, France
Gros Cap, Guadeloupe
Nazareth, Israel
Siem Reap, Cambodia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content