Serviced Apartments in San Marino

Connie United States

The accommodations were most enjoyable. For most meals all went smoothly, however the dinner my last night wound up being a problem with the head woman at the restaurant. She was extremely rude and accusatory and screamed at me when I came immediately back to the restaurant once I walked back to my room and realized I had left my hat at the cashier’s area. She said she would check the security camera but the next morning (I was leaving that day after breakfast) when I asked what the security camera she really was extremely rude and said she worked ling hours and could not be bothered checking the security camera. I wrote an email explaining what happened and told the people at checkout what had happened. 6 days later when I was leaving San Marino, I checked back to see if my hat had turned up. She first just ignored me though she had seen me and then she and another staff member pulled a hat out of a storage place from back close to the bar area. I, of course was delighted, thanked her and went to my car and took off. Only later when i stopped for gas, and looked at the hat did I realize that the colors were the same but the brim was a flopping one rather than a stiff one like my hat. All along after the initial incident, I thiughtvshe was responsible for taking my hat - she was yelling at me that she had no need to take the hat, that she had millions and loads of diamonds, etc but I never, ever in any of my words to her had in any way accused her of anything either the night of the incident nor the next morning. As I was told when I checked out, the restaurant is an entirely different entity from the Village. All the staff at the Village were super nice!

Lina Italy

The apartment is convenience and clean with free private parking which was very useful for us. The host is very helpful.