圣马力诺的公寓式酒店

Connie 美国

The accommodations were most enjoyable. For most meals all went smoothly, however the dinner my last night wound up being a problem with the head woman at the restaurant. She was extremely rude and accusatory and screamed at me when I came immediately back to the restaurant once I walked back to my room and realized I had left my hat at the cashier’s area. She said she would check the security camera but the next morning (I was leaving that day after breakfast) when I asked what the security camera she really was extremely rude and said she worked ling hours and could not be bothered checking the security camera. I wrote an email explaining what happened and told the people at checkout what had happened. 6 days later when I was leaving San Marino, I checked back to see if my hat had turned up. She first just ignored me though she had seen me and then she and another staff member pulled a hat out of a storage place from back close to the bar area. I, of course was delighted, thanked her and went to my car and took off. Only later when i stopped for gas, and looked at the hat did I realize that the colors were the same but the brim was a flopping one rather than a stiff one like my hat. All along after the initial incident, I thiughtvshe was responsible for taking my hat - she was yelling at me that she had no need to take the hat, that she had millions and loads of diamonds, etc but I never, ever in any of my words to her had in any way accused her of anything either the night of the incident nor the next morning. As I was told when I checked out, the restaurant is an entirely different entity from the Village. All the staff at the Village were super nice!

Artur 波兰

Great apartment, a lot of space, cozy and very good sleep-wise (dark, quiet, fresh air).