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Pleasant and helpful staff. Breakfast.

Exceptional hospitality! We received a call to our room after check in ensuring we were happy with our room and asking if there was anything else needed. A staff member offered to carry my parcels to my room after I'd been shopping at the market. We loved the complimentary wings, veggies and drinks upon arrival! The breakfast buffet offered some variety each day. The food was all very fresh, hot and cold options and very good. Very clean, comfortable room in a great location.

Staff friendly Excellent location

The room was spacious and comfortable

Liked the room and central location

We loved the room and kitchenette, pool was warm, breakfast was awesome and they even had GF toast and muffins. Staff was great with us and check in and out was fast and they were friendly. We would go back.

Location!

The location was quiet. The room was spacious, immaculately clean, and the bed was very comfortable. We had access to the kitchen and living room, both of which were beautiful. Carol was a very welcoming host and gave us a tour of the residence. The time of year and weather unfortunately didn't encourage the use of the patio and garden.

The unit wasn't properly (professionally) cleaned at all, Lets talk furniture and curtains....The cleaning staff lack attention to detail. There were long black hairs found throughout the unit, worse in the bathtub and bathroom floor, both of us have buzz cuts and our dog is a short haired schnauser and just had a short haircut. Theyre not ours! There's a spiders nest and web in the corner of the livingroom, I hate spiders. The dining table chairs were stained and dirty, the couch could use a good steam clean as well. We had to clean down the refrigerator handle, there was stuck on hardened food. The curtains within the unit could use a good cleaning. The kingsize bed wasn't comfortable at all. Right side of bed is indented from a larger guest or multiple guests who have damaged it over time. There are no mats for your boots or shoes during Winter when you enter the unit, resulting in water on the floor which we attended to and used one of our own towels as a mat during our visit. The shower is soft water and the base of the tub doesn't have a bath mat nor no slip strips to prevent a wipe out. You take your shower with your life in your hands. I'm not young and have back problems, I showered once during our 3 day stay. It was too dangerous. Some positives, It's close to necessary shops and services which is nice. There is free parking, however very tight. Another guest parked so close to us, we had to get into the drivers seat via the passenger seat. The unit comes equipped with a coffee maker, kettle and toaster. Dishes and cutlery are also available. The unit also had coffee and tea which was a nice. The bathroom had body soap and shampoo, we travel with our own but is good for people who may have forgot or don't regularly travel with these items. One other issue was we could hear other guests having a full blown argument in the unit below us. Sound travels and is intrusive.

Was a very nice place, comfortable. Customer service was incredibly responsive and helpful via chat & email. Thanks!