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Room good comfortable bed and nice shower

This was a pleasant stay at a comfortable hotel. The location was exceptional - immediately by Neptune's Staircase and with beautiful views of Ben Nevis from both our room and the dining room with a steam train just 200 yards away; this is a "go to" location. Our room was generously proportioned and well equipped (although the slightly dated furniture and worn carpet gave the ambience of somewhat faded grandeur) - and the en suite had clearly recently been refurbished to a high standard. Cleanliness was exemplary and all staff were friendly and helpful. The dining room had a very pleasant ambiance and breakfast was comprehensive.

A Highland Haven: The Garrison Suite Experience As someone who delights in the charm of Scottish Highlands, my recent birthday treat at The Garrison in Fort William transcended expectations. Upon sharing my excitement for this special journey, I was so touched by a very generous and considerate gesture from the hotel staff—a complimentary upgrade to a suite, curated thoughtfully by Yvonne. The suite was amazing, and I was so delighted to have been upgraded! Accommodation Excellence: The suite at The Garrison exuded a level of cleanliness and attention to detail that could rival any five-star establishment. Its immaculate wood flooring and tastefully chosen decor created a warm, inviting atmosphere. The suite included a separate living area, featuring a coffee maker complete with complimentary capsules—a delightful way to start the morning. The dining area, complete with full sets of plates and cutlery, was adjacent to a versatile flat-screen TV with smart capabilities, perfect for Netflix watching both from the dining table during breakfast, dinner, and then swing it towards the very cozy couch (perfect for movie nights after a day of hiking). Thoughtful Touches: Upon arrival, I discovered thoughtful amenities like complimentary lemonade, and chocolate tea cakes in the fridge, and crisps. The bathroom was not only aesthetically pleasing but also practical, with sensor-activated soft lighting—ideal for nighttime visits without the harshness of bright lights. Comfort and Convenience: The suite’s bed promised restful nights with its sheer comfort and size. Practicalities were also considered, with ample storage solutions including a discrete space for luggage and multiple hangers for clothing. I absolutely loved my stay, and will be sure to return again! I loved the ambience of the suite, I felt very at peace.

The Pool - family loved the pool. Although pool showere were poor and tiling broken around shower area. Parking is ample.

Location, breakfast was good. Staff friendly. Room comfortable.

Food was very good, reasonably priced, and staff were excellent.

Location was excellent and breakfast was very good

Cheap and cheerful. Clean room and bathroom. Comfy bed Just what I needed

We stayed in the apartment at the side of hotel with lovely view of the water from the master bedroom , with floor to ceiling window - spacious living area and kitchen, good twin room for the kids, lots and lots of space for dogs and chilling out after long walks during the day - just one bathroom/toilet, but no problem for us. lovely to have a bath option ater hiking up Ben Nevis. would definitely stay there again, a great way to end our trip to the west highlands. only very minor flaw was that the terrace was under repair and most windows where out of reach to open so on a warm day this would maybe have been an issue, but it was April so not a problem for us

Great location next to the river