Crockfords offers luxurious and stylish accommodation within the year-round cool climate of Genting Highlands. It operates a 24-hour front desk and provides free parking on site.
Darren
United Kingdom
There is no way to call the customer service as no one answers the call. So if there's any emergency, kindly dont expect to get help.
The concierge, Jahid was a great help, he assisted with everything from head to toe, and even arranged for welcome drinks, door gifts, and provided great hospitality during the trip. We asked directions as to how to get to Theme Park, and some areas in Sky Avenue and he showed us the directions.
The check-in receptionist, Joel was friendly and informative. He provided us with 2 key access cards (although we would like to have more) and side by side rooms were arranged, nearby the lift. Which is a great convenience.
Crockfords Level 3- Guest Service Centre - Catherin - Was a great help and assisted us with membership cards, though we feel that the counter is under-staffed.
** We wanted to cash in around 100k+ by way of instant transfer, however when we asked guest services or cashier counter, no one was able to assist us and they mentioned there was no way we could cash in so much cash, therefore we were not able to gamble much at the casinos.
Buggy Service was great and attentive. Good job to them driving the buggy from Crockfords to SkyAvenue, they did a great and efficient service.
Disgusting Experience @ Cafe.
The cafe in Crockfords, some staffs had really rude attitude and one of them mentioned, this is not my problem when they threw away the food while we specifically requested for TAKEAWAY. The staff even mentioned that it was not her responsibility and therefore don't ask her anything after she informed us that the food that we requested for takeaway was disposed. We haven't even eaten that plate of food. And the staff just disappeared thereafter, not even willing to rectify the situation. It was the most disappointing experience ever! Never visit their cafe, it doesn't hold up to the name, service, reputation and not even worth to go to.
Sky D'Mont Suites features a fitness centre, garden, a terrace and restaurant in Genting Highlands. This 4-star hotel offers a kids' club, a concierge service and free WiFi.
Offering free WiFi, Win Win offers accommodation in Genting Highlands, 13 km from First World Plaza and 33 km from Royal Selangor Pewter Factory and Visitor Centre.
Situated in Genting Highlands, 6.4 km from First World Plaza, Atmosphere De Genting features accommodation with a garden, private parking, a terrace and a restaurant.
Ramesh Kumar
Malaysia
Master bedroom and kitchen area and bathrooms were clean. The heater was working perfectly.
Situated in Genting Highlands, 13 km from First World Plaza, SCAPES Hotel features accommodation with a fitness centre, free private parking, a garden and a restaurant.
Located in Genting Highlands, 13 km from First World Plaza, GEO RESORT & HOTEL provides accommodation with an outdoor swimming pool, free private parking, a fitness centre and a terrace.
Situated in Genting Highlands and with First World Plaza reachable within 13 km, Le Vert Boutique Hotel features express check-in and check-out, non-smoking rooms, a terrace, free WiFi throughout the...
Situated in Genting Highlands, 13 km from First World Plaza, Genting View Resort features accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden.
Nestled in the cool climate of Genting Highlands Hotel features a casino, a spa, fitness centre and modern guestrooms. It operates a 24-hour front desk and provides daily housekeeping service.
Jamie Jan May
Singapore
was a very satisfied stay
comfortable and clean
organised a surprise decor for my mother's birthday
Located in Genting Highlands, within 13 km of First World Plaza and 33 km of Royal Selangor Pewter Factory and Visitor Centre, Windmill Upon Hills, Genting Highlands provides accommodation with a...
Balajiramayan
Singapore
Very clean and well furnished home . Lovely heated pool on 41st floor with jacuzzi’s
Situated in Genting Highlands, 6.4 km from First World Plaza, Atmosphere De Genting features accommodation with a garden, private parking, a terrace and a restaurant.
The views, cleaning, room condition and facilities
Located 2000 metres above sea level in Genting Highlands, Hotel Seri Malaysia offers a restaurant and 24-hour front desk. All rooms come with an attached bathroom with free toiletries.
Crockfords offers luxurious and stylish accommodation within the year-round cool climate of Genting Highlands. It operates a 24-hour front desk and provides free parking on site.
The service and location. it is the best in Genting area.
Nestled in the cool climate of Genting Highlands Hotel features a casino, a spa, fitness centre and modern guestrooms. It operates a 24-hour front desk and provides daily housekeeping service.
الفندق ممتاز كل شي جنبك مشي .. يوجد شطاف في الحمام
Resorts World Genting - First World Hotel is situated 51 km from Kuala Lumpur and is directly connected to Sky Avenue Lifestyle mall with a variety of outlets and Genting Casino.
Located in Genting Highlands and with First World Plaza reachable within 6.4 km, Yume Dream Genting Highlands provides concierge services, non-smoking rooms, a garden, free WiFi and a terrace.
Room was comfortable and well equipped with everything I needed.
Sky Retreat Genting Highlands features a fitness centre, garden, a terrace and restaurant in Genting Highlands. Providing a bar, the property is located within 6.4 km of First World Plaza.
Located in Genting Highlands, 13 km from First World Plaza, Forte Seasons Genting Geo38 provides accommodation with an outdoor swimming pool, free private parking and a fitness centre.
Best location, nice facilities, nice view and Best services
Genting Grand is located in the centre of Genting Highlands, a 10-minute walk from the shopping district. The luxurious hotel features a restaurant, a casino and free Wi-Fi access.
Located in Genting Highlands, 6.6 km from First World Plaza, The Minnook Suites, Genting Highlands provides accommodation with a fitness centre, free private parking, a garden and a terrace.
Reka Hotel Genting Highlands is set in Genting Highlands, 34 km from Royal Selangor Pewter Factory and Visitor Centre and 39 km from Putra World Trade Centre.
The room is very spacious. Not to mention very clean.
Set in Genting Highlands, Golden Hill Resort Premium Suites @ Genting Highlands offers 3-star accommodation with private balconies.
FAQs about hotels in Genting Highlands
On average, 3-star hotels in Genting Highlands cost £85 per night, and 4-star hotels in Genting Highlands are £54 per night. If you're looking for something really special, a 5-star hotel in Genting Highlands can on average be found for £54 per night (based on Booking.com prices).
The average price per night for a 3-star hotel in Genting Highlands this weekend is £56 or, for a 4-star hotel, £78. Looking for something even fancier? 5-star hotels in Genting Highlands for this weekend cost on average around £93 per night (based on Booking.com prices).
On average, it costs £37 per night to book a 3-star hotel in Genting Highlands for tonight. You'll pay on average around £77 if you choose to stay in a 4-star hotel tonight, while a 5-star hotel in Genting Highlands will cost around £68 (based on Booking.com prices).
We made the mistake of visiting at peak time between Xmas...
We made the mistake of visiting at peak time between Xmas and New Year, meaning that we had to queue for everything, sometimes up to 1.5 hours for either the Gondola or the main attractions for the kids. Finding your way around the first day is challenging, especially in the Sky World Theme Park area. The Gondola ride is fun and some of the rides awesome if you can handle the queues. The Premium Outlet mall was actually disappointing and we did most of our shopping at Sky World where prices were only slightly higher but goods better quality. Food was generally bland and disappointing. The good places that we did enjoy were the Thai Restaurant (for spice) and O'Briens (for healthy food with good service). Five Guys burgers were popular with the kids. Avoid the western type restaurants on the top level. The atmosphere is great but the food ordinary.
Anthony
Indonesia
8.0
Scored 8.0
It's a good place to visit.
It's a good place to visit. I would recommend going up the gondola/skyscraper early morning to best the queue and have breakfast up top. The bottom of Genting Islands does not have much choice in regards to breakfast/food in general.
The area is nice and cool in terms of temperature and cleanness. If you're into theme parks book an extra day to make full fun day
Rishaan
New Zealand
6.0
Scored 6.0
Genting Highlands now has many places and restaurants to...
Genting Highlands now has many places and restaurants to explore apart from casinos. The entertainments and restaurants now cater to all ages which is great especially for families with kids or elderly. Overall a great place for a short trip.
Wei Beng Goh
Singapore
6.0
Scored 6.0
The check-in was a headache.
The check-in was a headache. The system was not very user-friendly and there was only a staff around to assist the huge crowd. The room has no wardrobes and not enough table-tops to place our belongings.
Tan
2.0
Scored 2.0
It was the worst hotel ever.
It was the worst hotel ever. First they gave us a different room than the one we booked. It was very bad and dirty. The bathroom was disgusting the sink the walls even the water hose was covered with dirt. The windows had moss and fungus on them. Insects were everywhere on the bed even inside the tea kettle. The parking was far from our building we had to go through a maze to reach it. No chairs on the balcony to sit on. Sofas are horrible and not comfortable at all. We got allergy and rash because of the dirty towels and bed sheets. It was a nightmare.
TAREK
United Arab Emirates
10
Scored 10
If you come during the weekend to play outdoor, please plan...
If you come during the weekend to play outdoor, please plan your visit. Some of the games can use Virtual Queue such as samba gliders, Invasion of Planet Apes, and Terraform Tower Challenge.
For Acorn Adventure, even if using a VR queue, the waiting time is still almost 1 hour.
There are so many games that I didn't get to try, so please plan your time during your visit.
My personal favorite: Terraform Tower Challenge & Independence Day: Defiance
Ika Maria
Malaysia
Explore guest reviews of hotels in Genting Highlands
perfect unit for 4 people and still very good for a family of 6 people.
The swimming pool was really good with hot water in the morning - very nice to swim
The view from the 40th floor is also very beautiful and able to see Genting Highlands Hotel clearly.
There are plenty of shops (eatery and a convenient store within walking distance - approx. 300 meters.)
You get one free parking and enough parking lots inside the building.
my Kids really love the open playground at 9th floor - open until 12am
Superb location, the view from the balcony is spectacular but little obsolete with a new construction. Really Can recommend to someone. Shuttle bus on pay available for first world/skyway cable car but easy to take a grab. Few restaurants are available on different operating hours. If you’re planning to stay in the hotel itself it would be easy but if traveling to skyworld, can have food over there many restaurants are available with variety of options and prices nominal than the hotel
Unplanned trip as we are on the way from temerloh back to KL. Decided to detour to Genting Highland and booked room online. The room price is within our budget hence decided to stayed 1 day at Genting. First time stayed at First World hotel. The check in process is easy through machine. Family was happy especially the kids as the indoor/outdoor theme park are open. Lots of restaurant are available for you to choose. Check out process is easy too.
Staying at Genting Permai was much more relaxing and less hustle compared to the top of Genting Highlands. For check-in you need to follow the instructions closely, as the counter is located at a different apartment complex. Surrounding the apartment there a lot of good and cheap restaurants for breakfast dinning and drinking. A short drive away you can park at Premium Outlets and take Awana Skyway cable car to the top with a stop at the temple.
After visiting the theme parks, we went straight to the property. It's located atop Genting Highlands, not far from the main attractions like the First World Hotel and Theme Parks. We still experienced the coldness and fog, which was very exciting for the children.
Cleanliness is superb, and the space is sufficient for our big family. We thoroughly enjoyed our stay!
I love the cozy, comfortable, ambient room, quite spacious, suitable for families. very good service & friendly from staff. staff very accommodative & well trained. Hotel located very near to Skyworlds Theme Park. Variety Foods & Grocer Mart also available in the Mall. Will choose this Hotel again because of convenience & easy to access to all.
Great view.
Location near good eateries. 10 mins drive from Awana Skyway and Genting Premium Outlet. The condominium complex has a lovely heated pools (Level 41) playground(Level 5 & 9) and outdoor track, gym.
My duplex unit, which was Block A-23-06 has a great view of Genting Highlands and Awana.
Has pots, plates, bowls, cups, toaster oven.
Is away from the busy area in first world hotel and the skyworld outdoor and indoor theme park. As is really chaotic in that area we are happy we stay in this apartment, we can pay for buffet here and enjoy our ride around. Indoor slippers are provided very helpful. Nice Spacious apartment.
Love the spaciousness of the room I booked. The bed and pillows were fantastic, almost felt like home. The location is only about 10 mins away by taxi/shuttle/grab to Resort World. The convenience store on-site is also very good, they have almost everything you would need for the stay.
Room is spacious. With comfort mattress. Free shuttle bus to/from Awana Skycentral. View from the room is gorgeous. Swimming pool and gym room were very nice. Two free skyway tickets for every night. Especially like the hiking tour organized by the hotel.
1. Awana Skyworld Cable Car is just a walking distance to the hotel so it is very convenient.
2. The Check out machine really saves time but many is out of service.
3. Luggage counter service is also good and fast. Luckily its free!
Check in is very slow, 2 staff serve 1 customer. Coffee cup has lipstick stain , complain to staff but no one apologize.
New hotel even though very deep in but very comfortable. Linen, pillows are good quality.
The location of this hotel is surrounded by a variety of halal restaurants and easy access to Genting Premium Outlets (GPO) and Genting Highland indoor and outdoor theme parks.
The duty Manager Brian was great help. He assisted with us to get a booking at another hotel for our second dayas Crockfords was fully booked. Got us a room at Genting Grand
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