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What guests said about Antioch:
2.0
Scored 2.0
The room had a bad smell the security latch on the door was...
The room had a bad smell the security latch on the door was broken and hanging on one screw the staff was rude bed had a hair in it and nothing was clean. No one took pride in there work I ask for extra pillows and towels they never came. If you want to have a good night stay book a Hilton or Marriott. This hotel is perfect if you want to do drugs.
Sean
United States
2.0
Scored 2.0
Front desk did not check us in properly, so security...
Front desk did not check us in properly, so security demanded she leave several times, the phone in our room did not work, so she stayed up all night afraid and she has dementia. We were told we would get our money back, but you know that never
happened.
Visunda
United States
2.0
Scored 2.0
I will be disputing charges i never got back my deposit and...
I will be disputing charges i never got back my deposit and i world like a full refund i was there for about 6 hours then left when i had booked 2 nights it was unsafe and staff was incredibly rude i am so disappointed in this stay
The breakfast was unexpected, thought that all was going to be offered was donuts, milk and cereal and juice and coffee. These things were offered: Waffle per waffle maker, make your own, fruit, yogurt, eggs and sausage links, bread and bagels, coffee, juice, milk and cereal. Ironing board and iron, great, we like neat clothes not wrinkled. Close to some fast food places and nearby stores. Microwave and refrigerator in room.
The breakfast was disgusting they was a frozen sanwish. The location was horrible they was people fitting the three nights .In the room was cucarachas every where . People was smoking all day and night and went with my family .I hope they can give my money back . I try to look for other hotel they was none available but I stay because they was close to the funeral we whent to.
Used to be the Ramada, now it is the comfort and totally remodeled refurbished.... Just don't pay resort fees which they add on because there is no restaurant or bar. I've been a chef for over 30 years and you don't pay resort fees on it just a nice hotel. Overall very clean and new
I wanted to reserved a room at the Days inn West Hayward but in was sent to Antioch,which I called and cancelled.Now there saying I lost my money's a no show but I spoke with the manager&was told I'd get my moey
I don't know why people have this hotel so poorly rated. For the price i paid i think it was excellent. I would 100% recommend this place. Clean and comfortable beds. My family and i enjoyed our stay.
The room was clean and pleasant. The bed was the most comfortable I have slept in a hotel. The shower was upgraded and amazing. The staff was oh so pleasant. I will book a room again when visiting.
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