The Quality Inn hotel is conveniently located on Interstate 91, with easy access to the Massachusetts Turnpike (Interstate 90) and all the Pioneer Valley attractions.
The MassMutual Convention Center is 4 miles from this hotel in West Springfield. It features an outdoor pool and a gym while guest rooms include free Wi-Fi and flat-screen TVs.
MAUREEN
United States
The breakfast was varied and fresh. Eggs and bacon were hot and had not been sitting around.
Featuring 3-star accommodation, Courtyard by Marriott West Springfield is situated in West Springfield, 6 km from Eastern States Exposition Center and 6.1 km from The Big E.
The Comfort Inn & Suites hotel is near the Naismith Memorial Basketball Hall of Fame, Eastern States Exposition (The Big E) and Bright Nights at Forest Park, New England's largest holiday lights...
Lily's Lodge is situated in West Springfield, 300 metres from Eastern States Exposition Center and 300 metres from The Big E. Guests can enjoy the adjacent restaurant.
Estel
South Africa
The location is perfect!
Always friendly and helpful when we arrive and very clean and comfortable!
Located close to Interstate 90, this Chicopee motel offers free Wi-Fi, an outdoor pool, and rooms that feature a seating area. Chicopee Memorial State Park is half a mile away.
Located 5 miles from Six Flags New England, Hilton Garden Inn Springfield features 2 restaurants, an indoor pool and a hot tub. Rooms offer cable TV with HBO and on-demand video games.
Margaret
United States
Breakfast was awful, coffee tea cold!! Not worth the money!!
Popular with guests booking hotels in West Springfield
8.0
Scored 8.0
Very good
Rated very good
· 92 reviews
What guests said about West Springfield:
2.0
Scored 2.0
Don't go to this hotel if you are african american or...
Don't go to this hotel if you are african american or hispanic. They lied on us and said we broke a screen window and were smoking My husband and I would never do such things.As we are responsible people and definitely do not smoke. They also have their alarm clock set to a half an hour Behind to make you think that you have time to check out when in fact , you would be A half an hour late checking out if you go by their clock.
A
Anonymous
4.0
Scored 4.0
Convenient access but the room smelled musty and moldy.
Convenient access but the room smelled musty and moldy. The room needs a new carpet. The musty odor was overwhelming. Were I staying more than one night, especially at the price they charged, I would have demanded a different room.
A
Anonymous
8.0
Scored 8.0
It was just an overnight stay on my way home from Maine to...
It was just an overnight stay on my way home from Maine to northwestern Pennsylvania. It was a nice accommodation and I was pleased with it. It was convenient to the Massachusetts highway- getting to and from the hotel was easy.
Boger
6.0
Scored 6.0
We stayed there during a pandemic and I understand there was...
We stayed there during a pandemic and I understand there was no mask mandate but it would have been more comforting if All the staff wore masks.
They did not clean by our room every day and we had to ask for clean towels.
It’s a little disappointing considering the price.
Julia
6.0
Scored 6.0
Free parking, located in a quiet place, bed was confortable...
Free parking, located in a quiet place, bed was confortable but sheets were dirty and stinky, I couldn’t sleep the first night until I sprayed perfume and removed all covers only to discover a blood stain 😞 I was in room #227 you can look for it and for sure same bedding will be there very very small pillows but confortable
Myrna
United States
4.0
Scored 4.0
I like the quietness, and the room was decent.
I like the quietness, and the room was decent. I didn’t like that some of the laundry like towel and wash cloth and bed spread had permanent stains on them after they were washed. This stuff needed to be thrown away not given to guess.
Jayola
Explore guest reviews of hotels in West Springfield
Absolutely nothing!!!! I would never recommend this place to any one. the water park area was extremely freezing!!! the hotel it’s self was so cold the kids didn’t even want to play. the shower in the rooms were super cold. they told us that it was because everyone was using the water at the same time. I mean literally so many other things Happened that I never experienced before. I would never return! I do want to say the manger of the establishment was extremely nice and helpful. he was the only one who was respectful at that !!
This was an emergency overnight due to Amazon not delivering an air mattress and comforter. The hotel accommodated me in a very short time and got me comfortable in my room within minutes. I interacted with the front desk staff (night-he was so kind with a great personality. morning-she was smiling and friendly as I stumbled back to my condo and she even gave me a free soda to wake me up.) and housekeeping (very nice woman who had a great system for interacting with people who speak a language other than her own.
Everything was clean. Check in / out was fast. Everything was clean. The only thing I did not like is that due to the covid-19 problem there was no breakfast, but it is not the fault of the Hotel. It's understandable. besides that everything was clean, quiet, attentive and excellent service
It was spacious, clean, comfortable and nice. So much better than a hotel room for a family. Our host, Christine, brought fresh muffins ove when she dropped off the key. They were delicious and it was a nice touch. It was nice having a full size table for meals and kids’ homework, too.
The room was good sized and very clean. Just smelled a little musty so we opened the window for a while. The breakfast was great. Quite a variety to choose from and the omelets and breakfast sausage were hot and tasty.
terrible. I made the reservation and 15 minutes later I changed the day. When the date arrived, I arrived at the hotel and they didn't accept it. I had to pay again and even more expensive.
The room was spacey which included a kitchenette. Bathroom was a great size. The pool was clean and perfect for the kids to play in. Location was great.
We have more than 70 million property reviews, and they're all from real, verified guests.
How does it work?
1
It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.