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Designed with you in mind, this dedicated forum is where Booking.com customers can connect and share experiences, exchange knowledge – and boost their trip and stay.
We want this to be an open space to share ideas and participate in discussions, so don't forget to keep things friendly and considerate.
By the way, if you are an accommodation owner (or authorized employee of an accommodation), you obviously also can share very valuable information, experiences and destination knowledge. We encourage you to do so but do keep an eye on the below guidelines as they also apply to you.
Travel Communities is a space powered by users of the Booking.com platform. Use it to learn, share, and get tips from each other. By being inquisitive, open, and generous, anyone can combine their collective strengths and build a strong base of practical knowledge – not to mention a real sense of community.
When you’re using the forum, it’s good to keep some things in mind:
Travel Communities offers a welcoming environment for users of the Booking.com platform. The diversity of experiences, opinions and perspectives can prove invaluable in finding solutions to various challenges.
We trust that all users will be respectful, act with good intentions, and use their best judgement. Each user is responsible for its own posts and actions.
In order to foster a productive and beneficial environment, the following actions won't be tolerated:
We reserve the right (at our sole discretion) to remove any post that does not conform to our Travel Communities guidelines, and to temporarily, or permanently, suspend, deny access to or ban any user or participant who violates these guidelines.
You must be 16 or more to register to use the Travel Communities. For children younger than 16 years old, the use of any of our services is only allowed with the valid consent of a parent or a guardian. Booking.com may collect and use information of children only as provided by the parent or guardian or with their consent. If we become aware that we process information of a child under 16 years old without the valid consent of a parent or guardian, we reserve the right to delete it.
By uploading (or otherwise providing) content that consists of images, photos or videos or the like visual materials you certify, warrant and agree that you own copyrights to this subject content (or that you have proper consent to use and provide same). You are granting Booking.com a non-exclusive, worldwide, irrevocable, unconditional, perpetual right and license to use, reproduce, display, edit, have reproduced, distribute, (sub-)license, communicate and make available the content, either partially or in full, as Booking.com at its discretion sees fit. If applicable, you warrant that you have the explicit consent to use images of any recognizable individual in the content that you upload.
We encourage you to report any behavior or content that goes against our guidelines. You can do this by contacting firstname.lastname@example.org.
These guidelines are subject to updates without notice, so we recommend that users read and review these guidelines on a regular basis.
Travel Communities is provided “as is” and “as available” with no express or implied warranties of any kind including, but not limited to, any implied warranties of fitness for a particular purpose, merchantability, non-infringement, and title. Booking.com disclaims any and all liability for the acts, omissions, and conduct of any third parties in connection with or related to your use of Travel Communities. You should assume total responsibility for your use of this forum.
Booking.com does not take responsibility for the correctness, completeness, up-to-datedness, or quality of the information provided in Travel Communities and Booking.com makes no representations, warranties, or guarantees, whether express or implied, that the content on the forum is accurate, complete, or up to date. Further, Booking.com is not liable for any damage or corruption caused by viruses (or similar mechanisms such as worms, lock-outs, metering, or self-destruct mechanisms) on computers or other terminal equipment in connection with visiting, using and/or downloading data of any kind from the forum. You are personally responsible for protecting your equipment appropriately from viruses and other risks on the Internet.
The content, links, and resources on this forum are provided for general information only. It is not intended to amount to advice on which you, as a user, should rely. If applicable, you must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on this forum.
Booking.com reserves the right, at its sole discretion, but disclaims the obligation, to monitor and/or remove content from any post, contribution or comment on this forum. Booking.com may analyze browsing patterns and usage trends of Travel Communities and its users with the general information collected. Booking.com may, but is not obligated to, monitor or review any areas on this forum where users transmit or post communications, and the content of any such communications.
If you do not agree to these guidelines, please do not use or participate in this forum, provide any materials, or download any materials from the forum. If you no longer agree to be bound by these guidelines or if you are dissatisfied by Travel Communities and/or its content, you must cease use thereof.
THE WEBSITE, THE FORUM AND ASSOCIATED MATERIALS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, BOOKING.COM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. BOOKING.COM MAKES NO REPRESENTATIONS OR WARRANTY THAT THIS FORUM WILL MEET YOUR REQUIREMENTS, OR THAT YOUR USE OF THIS FORUM WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE; NOR DOES BOOKING.COM MAKE ANY REPRESENTATION OR WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF TRAVEL COMMUNITIES. BOOKING.COM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE FORUM OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON TRAVEL COMMUNITIES.
IN NO EVENT WILL BOOKING.COM OR ANY OF ITS AFFILIATES, AGENTS, VENDORS, OR SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION) ARISING OUT OF THE USE, MISUSE OF OR INABILITY TO USE THIS FORUM, EVEN IF BOOKING.COM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
You agree to defend, indemnify and hold harmless Booking.com, its affiliates, agents, vendors or suppliers from and against any and all claims, damages, costs and expenses, including reasonable attorneys' fees, arising from or related to your use, abuse or misuse of Travel Communities, including, without limitation, your violation of these guidelines, the Booking.com Terms and Conditions and Privacy Statement, the infringement by you, or any other subscriber or user of your account, of any intellectual property right or other right of any person or entity.
These guidelines will be governed by and interpreted in accordance with the substantive laws of the Netherlands, under the exclusion of any international treaty, and under exclusion of any conflicts of laws principles. Exclusive place of jurisdiction will be Amsterdam, the Netherlands
For questions regarding these guidelines, please contact us at email@example.com.
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