Situated in Kolkata, 4.5 km from Sealdah Railway Station, ITC Royal Bengal, a Luxury Collection Hotel, Kolkata features accommodation with a fitness centre, free private parking, a garden and a...
Khushboo
United Kingdom
I recently gifted a stay at ITC Sonar Bangla to my newly married brother, hoping to offer a memorable experience. Unfortunately, upon arrival, there was a disheartening mix-up as his reservation was not under his name, despite my pre-arrangements with the hotel to ensure a seamless check-in process. The challenge was further exacerbated by the difficulty in reaching the hotel via phone, with repeated unsuccessful attempts from both the UK and Kolkata.
Regrettably, the interaction with Veronica from the Welcome Assistance team was marred by rudeness and lack of politeness, which added to the overall disappointment of the situation. However, a silver lining emerged in the form of Mohit from the accommodation team, who displayed a helpful and proactive attitude in attempting to rectify the reservation issue.
While the initial experience was marred by miscommunication and unresponsive service, the positive efforts of Mohit in addressing the situation highlighted a glimmer of good service within the establishment. Moving forward, improved communication channels and consistent customer service standards may enhance the overall guest experience at ITC Sonar Bangla.
Located in Kolkata's business district of Salt Lake City, 1 km away from Apollo Hospital, Hyatt Regency features modern rooms, an outdoor swimming pool and 6 food and beverage options.
Karu
Australia
The Hyatt Regency in Kolkata is very well appointed and superbly maintained.
Moreover, the staff went very far out of their way to make guests feel at home.
I will strongly recommend this hotel to anyone wishing to visit the city
Situated just 13.6 km from the historic Victoria Memorial, The Gateway Hotel EM Bypass Kolkata offers a 24-hour front desk and a rooftop indoor swimming pool.
Anjali
India
Room size, cleanliness, staff everything was good. very satisfying.
Offering an outdoor swimming pool and 5 dining options, ITC Sonar Kolkata is located in Kolkata. The Science City Bus Station is 500 metres and the Sealdah Railway Station is 4.5 km.
Featuring a terrace and views of city, YMCA SEACOM INN is set in Kolkata, 500 metres from Park Street Metro Station.
Nitin
Malaysia
Location was good, close to shopping and dining area. Staff members were helpful and prompt in responding to our requests during the stay. Room was spacious
JW Marriott Hotel Kolkata offers accommodation in Tangra and is located 7 km from the new business district. The hotel has an assortment of on-site restaurants for guests to choose from.
700 metres from New Market, Hotel Angina is situated in Kolkata and provides air-conditioned rooms. This 3-star hotel offers room service, a 24-hour front desk and free WiFi.
Located in downtown Kolkata, the Taj Bengal is a blend of old-world charm and modernity, thus reflecting the essence of Kolkata. It is approx. an hour's drive from Kolkata International Airport.
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