Get the celebrity treatment with world-class service at Ayla Grand Hotel

This 5 Star property is strategically situated in the town center of Al Ain. Ayla Grand Hotel is the highest hotel in the city and is within walking distance from major attractions, business centers and shopping stores. AL Ain Mall is just across the road from the property. All rooms and suites are richly decorated; keeping in mind comfort and elegance. Choose from a variety of room and suite types; classic, deluxe to two and three bedroom suites. All are equipped with the latest technology including a lighting control panel and options of both a standing shower and spacious bath tub. The hotel has an array of dining options from a cosy coffee shop, Tamra Café in the lobby to a fine dining specialty restaurant on the mezzanine level. The all-day dining, Nara Restaurant serves cuisine for breakfast, lunch and dinner. Guests may also enjoy a wide range of snacks and beverages at Sky 5 Cafe while relaxing at the rooftop pool. The spacious Pearl Ballroom of 264m² accommodates up to 200 guests for all types of business and social occasions, tailor made to match any requirement. The additional boardrooms are perfect for smaller gatherings. Stay fit in a fresh atmosphere with natural daylight at the fully equipped Pulse Health Club gym with the latest technology or relax and rejuvenate your body and soul at the Pulse Spa complete with a couples massage enclave as well as a separate Jacuzzi, steam room and sauna for men and women. Professionally trained therapists will soothe all types of aching muscles and joints. Cool off with a refreshing dip and enjoy stunning open air views from the rooftop pool overlooking the garden city. The nearest airport is Al Ain International Airport, 17 km from the property.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.8)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 single beds
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom 1:
2 single beds
Bedroom 2:
1 extra-large double bed
Bedroom 1:
2 single beds
Bedroom 2:
1 extra-large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 single beds
Bedroom 3:
1 extra-large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 single beds
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Guest reviews

Categories:

Staff
8.6
Facilities
8.6
Cleanliness
8.8
Comfort
8.8
Value for money
8.0
Location
8.8
Free WiFi
8.7
Select topics to read reviews:

See what guests loved the most:

  • Stacey
    United Arab Emirates United Arab Emirates
    Very friendly and attentive staff. Great facilities and a lovely, spacious room.
  • Maria
    United Arab Emirates United Arab Emirates
    Spa facilities, sauna, swimming pool, variety at breakfast, generous check and check out policy, spacious rooms, very comfy beds, room service.
  • Vinni
    Denmark Denmark
    A very pleasant stay. Nice room and good hotel facilities. Family-friendly place with a good restaurant. Very sweet, helpful, friendly and super serviceminded staff everywhere. Especially the reception staff :-) We already look forward to...

Hotel surroundings

Restaurants
1 restaurant on site

  • Nara Restaurant
    • Cuisine
      Indian • Middle Eastern • Local • Asian • International • European • Grill/BBQ
    • Ambiance
      Family friendly • Traditional • Modern
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Ayla Grand Hotel
Great facilities! Review score, 8.6

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Spa and wellness centre
  • Facilities for disabled guests
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/sheets (extra fee)
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Sun terrace
  • Terrace
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Evening entertainment
    Additional charge
  • Karaoke
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
  • Parking garage
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Child safety socket covers
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Allergy-free room
  • Wake-up service
  • Heating
  • Soundproofing
  • Car hire
  • Laptop safe
  • Packed lunches
  • Chapel/shrine
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Auditory guidance
  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • Adult only
  • Pool is on rooftop
  • Pool with view
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
Pool 2 - outdoor (kids)Free!
  • Open all year
  • Suitable for kids
  • Pool is on rooftop
  • Pool/beach towels
  • Sun umbrellas
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Public Bath
    Additional charge
  • Hammam
    Additional charge
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • Arabic
  • English
  • French
  • Hindi
  • Italian
  • Russian
  • Filipino
  • Urdu

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Ayla Grand Hotel takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of AED 500 is required on arrival. That's about GBP 109. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
AED 150 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
AED 150 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card JCB Diners Club American Express Cash Ayla Grand Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that Ayla Grand Hotel is a dry hotel, alcoholic beverages will be not be served or brought in.

As per the UAE rules and regulations, a valid original identity document such as Passport or National ID is mandatory to be provided at check-in for each guest occupying each room.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Ayla Grand Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

A damage deposit of AED 500 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about Ayla Grand Hotel

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Ayla Grand Hotel on this page.

  • Yes, Ayla Grand Hotel is popular with guests booking family stays.

  • Ayla Grand Hotel is 0.6 miles from the centre of Al Ain. All distances are measured in straight lines. Actual travel distances may vary.

  • Ayla Grand Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Hammam
    • Karaoke
    • Evening entertainment
    • Personal trainer
    • Beauty Services
    • Public Bath
    • Swimming Pool
    • Fitness/spa locker rooms
    • Facial treatments
    • Waxing services
    • Hair treatments
    • Manicure
    • Pedicure
    • Hair cut
    • Hair colouring
    • Hair styling
    • Body treatments
    • Body scrub
    • Body wrap
    • Light therapy
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Foot bath
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
    • Fitness
    • Fitness classes

  • Room options at Ayla Grand Hotel include:

    • Double
    • Twin
    • Suite
    • Apartment

  • The prices at Ayla Grand Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Ayla Grand Hotel is from 15:00, and check-out is until 12:00.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Ayla Grand Hotel has 1 restaurant:

    • Nara Restaurant