• City view
  • Garden
  • Swimming Pool
  • Free WiFi
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping

Get the celebrity treatment with world-class service at Crowne Plaza Dubai Festival City

Set on the Dubai Creek, this non-smoking hotel offers luxurious accommodation with unmatched views of Dubai’s skyline. It features an outdoor pool and direct access to the Festival City Mall. Crowne Plaza’s spacious rooms offer designer furniture and luxurious fabrics. All rooms are equipped with a seating area and work desk are also included. Zaytoun all-day dining restaurant offers Mediterranean gourmet meals. There is also a relaxing lobby lounge café, a quaint Belgian beer café and an all-day Mediterranean dining restaurant all providing free Wi-Fi access. Guests can enjoy a relaxing body treatment in the hotel’s wellness centre or use its sauna. The hotel also offers a well-equipped gym. Dubai Festival City Mall features over 500 retail stores, and home to the record breaking IMAGINE water, laser & fire spectacle. Crowne Plaza Dubai Festival City is just 2 km from Dubai International Airport. Please note that the hotel is a non-smoking property, and smoking is not permitted in any part of the building.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Crowne Plaza Hotels & Resorts
Hotel chain/brand
Crowne Plaza Hotels & Resorts

Property highlights

Top location: Highly rated by recent guests (9.1)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Full English/Irish, Vegetarian, Halal, Buffet

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
or
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
or
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.2
Facilities
8.9
Cleanliness
9.1
Comfort
9.1
Value for money
8.6
Location
9.1
Free WiFi
8.9
Select topics to read reviews:

See what guests loved the most:

  • Bolanle
    United Kingdom United Kingdom
    Got upgraded to Intercontinental Hotel for free. The room, facilities, location and the staff were all amazing! I enjoyed the breakfast and dinner too.
  • Bintu
    United Kingdom United Kingdom
    Everything about this hotel is just immaculate. it was super clean bed sheets are change daily and they clean the bedrooms everyday .The food was excellent ,the staff were very nice and helpfull always with a smile😃. I will definitely visit again 😊
  • Zydrunas
    Lithuania Lithuania
    Really enjoyed this hotel. It is not new, but very clean hotel, you can go to the Mall without going outside. The staff is amazing

Hotel surroundings

Restaurants
2 restaurants on site

  • Zaytoun
    • Cuisine
      Mediterranean • Middle Eastern
    • Ambiance
      Family friendly • Modern
  • Belgian Cafe
    • Cuisine
      Belgian

Facilities of Crowne Plaza Dubai Festival City
Great facilities! Review score, 8.9

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Airport shuttle (free)
  • Family rooms
  • Free parking
  • Fitness centre
  • Spa and wellness centre
  • 2 restaurants
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
  • Extra long beds (> 2 metres)
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Clothes rack
Activities
  • Live music/performance
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional charge
  • Evening entertainment
    Additional charge
  • Kids' club
  • Children's playground
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not possible).
  • Valet parking
  • Accessible parking
Reception services
  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Indoor play area
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Car hire
  • Carpeted
  • Lift
  • Heating
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • Adult only
  • Pool with view
  • Heated pool
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
Pool 2 - outdoor (kids)Free!
  • Open all year
  • Suitable for kids
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Spa and wellness centre
  • Fitness centre
  • Sauna
Languages spoken
  • Arabic
  • English
  • Spanish
  • French
  • Hindi
  • Italian
  • Portuguese
  • Romanian
  • Filipino
  • Turkish

House rules

Crowne Plaza Dubai Festival City takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Extra bed upon request
Free
Cot upon request
Free
4 - 12 years
Extra bed upon request
Free
13+ years
Extra bed upon request
AED 150 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Mastercard Visa Carte Blanche Discover JCB Diners Club American Express Cash is not accepted Crowne Plaza Dubai Festival City accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Crowne Plaza Dubai Festival City in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Crowne Plaza Dubai Festival City

  • Crowne Plaza Dubai Festival City offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Children's playground
    • Golf course (within 3 km)
    • Evening entertainment
    • Kids' club
    • Beauty Services
    • Happy hour
    • Steam room
    • Personal trainer
    • Body wrap
    • Live music/performance
    • Fitness classes
    • Fitness/spa locker rooms
    • Body treatments
    • Swimming Pool
    • Spa/wellness packages
    • Themed dinner nights
    • Spa facilities
    • Spa lounge/relaxation area
    • Facial treatments
    • Fitness
    • Body scrub

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, Crowne Plaza Dubai Festival City is popular with guests booking family stays.

  • Guests staying at Crowne Plaza Dubai Festival City can enjoy a highly-rated breakfast during their stay (guest review score: 8.7).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Halal
    • Buffet

  • Crowne Plaza Dubai Festival City has 2 restaurants:

    • Zaytoun
    • Belgian Cafe

  • Room options at Crowne Plaza Dubai Festival City include:

    • Suite
    • Double
    • Twin

  • Check-in at Crowne Plaza Dubai Festival City is from 15:00, and check-out is until 12:00.

  • Crowne Plaza Dubai Festival City is 5 miles from the centre of Dubai. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Crowne Plaza Dubai Festival City on this page.

  • The prices at Crowne Plaza Dubai Festival City may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.