• Apartments
  • Kitchen
  • City view
  • Garden
  • Swimming Pool
  • BBQ facilities
  • Washing machine
  • Free WiFi
  • Balcony
  • Free parking
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Featuring a hot tub, sauna, swimming pool and tennis court, Neptune Resort is located in the heart of Broadbeach, just 5 minutes’ walk from Kurrawa Beach. A private balcony overlooking the Gold Coast is standard in all apartments. Guests enjoy free on-site parking. Neptune Resort Apartments is just 10 minutes’ walk from The Star Casino and the Gold Coast Convention Centre. It is 5 minutes' drive from Surfers Paradise. Coolangatta Airport is a 25-minute drive away. All air-conditioned apartments feature laundry facilities and a kitchen with a dishwasher and microwave. Each bright and airy apartment features wall art and a seating area with a TV. High speed WiFi is available in each room, and fees may apply. The tour desk can book tickets to Gold Coast theme parks, including Dreamworld and Wet ‘n’ Wild Water World. Hard Grind Cafe, refurbished in October 2015, serves breakfast and lunch daily, while the BBQ area is perfect for sharing a casual outdoor meal.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Gold Coast, this property has an excellent location score of 9.4

Want a great night's sleep? This property was highly rated for its very comfy beds.

Free private parking available on-site

Reliable info
Guests say the description and photos for this property are very accurate.

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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 large double bed
Bedroom 1:
2 single beds
Bedroom 2:
1 large double bed
Bedroom 1:
1 double bed
Bedroom 2:
2 single beds
Bedroom 1:
1 large double bed
Bedroom 2:
2 single beds
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Guest reviews

Categories:

Staff
9.2
Facilities
8.6
Cleanliness
8.8
Comfort
8.9
Value for money
8.7
Location
9.4
Free WiFi
8.0
Select topics to read reviews:

See what guests loved the most:

  • S
    Sammy
    Australia Australia
    Great location and amenities. Staff were very friendly and accomodating. Car parking was fantastic with lots of spaces.
  • Jasmine
    Australia Australia
    Great location and spacious rooms. Cafe at the bottom was also fantastic.
  • Gillian
    Australia Australia
    My 1 bedroom apartment exceeded my expectations. It included everything I needed for my stay. My apartment & the whole building was spotlessly clean. The staff were amazing. Both Australia Fair shopping Centre & Star Casino were a very short...

Host Information

Company review score: 8.7Based on 13,415 reviews from 15 properties
15 managed properties

Company information

Welcome to Neptune Resort. We look forward to having you stay with us. Management Brett Togni

Property information

Neptune Resort is the ideal accommodation choice and location for families and couples wanting to experience the fun and atmosphere of Broadbeach without blowing the budget. Comfortable and well located, Neptune Resort is in the heart of Broadbeach. Though there is boundless fun to be had in the resort, you are sure to venture out to some of the local Gold Coast attractions.- all within a short walk from Neptune Resort. Jupiters Casino, Gold Coast Convention Centre, Dracula’s Cabaret Restaurant, Pacific Fair Shopping Centre and some of the best bars & restaurants on the Gold Coast. Famous Kurrawa beach, patrolled by lifeguards, guaranteed simple family fun and only a stone’s throw away. Public transport on the doorstep is a bonus as well. Our location is tops, no car required! All apartments are fully self-contained including full kitchens, laundry facilities and balcony. Enjoy great resort leisure facilities including a heated swimming pool, spa, gymnasium, sauna, full-sized tennis court, onsite cafe and free undercover parking.

Neighbourhood information

All within a short walk from Neptune Resort. Jupiters Casino, Gold Coast Convention Centre, Dracula’s Cabaret Restaurant, Pacific Fair Shopping Centre and some of the best bars & restaurants on the Gold Coast. Famous Kurrawa beach, patrolled by lifeguards, guaranteed simple family fun and only a stone’s throw away. Public transport on the doorstep is a bonus as well. Our location is tops, no car required!

Language spoken

English

Property surroundings

Facilities of Neptune Resort
Great facilities! Review score, 8.6

Most popular facilities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • BBQ facilities
  • Tennis court
  • Lift
Parking
Free private parking is possible on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Internet
WiFi is available in the rooms and is free of charge.
Kitchen
  • Dining table
  • Toaster
  • Stovetop
  • Tumble dryer
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Dishwasher
  • Microwave
  • Refrigerator
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Living Area
  • Dining area
  • Sofa
  • Seating Area
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Room Amenities
  • Drying rack for clothing
  • Clothes rack
  • Soundproofing
  • Fan
  • Ironing facilities
  • Iron
Outdoors
  • Outdoor furniture
  • BBQ facilities
  • Balcony
  • Garden
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Heated pool
  • Sun loungers or beach chairs
Wellness
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Fitness centre
  • Sauna
Food & Drink
  • Coffee house on site
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Tea/Coffee maker
Activities
  • Beach
  • Tennis equipment
    Additional charge
  • Tennis court
Outdoor & View
  • View
Building characteristics
  • Private apartment in building
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
Business facilities
  • Fax/photocopying
    Additional charge
Miscellaneous
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Family rooms
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
Languages spoken
  • English

House rules

Neptune Resort takes special requests - add in the next step!

Check-in

From 14:00 to 18:00

Guests are required to show a photo identification and credit card upon check-in

You'll need to let the property know in advance what time you'll arrive.

Check-out

From 08:00 to 10:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of AUD 200 is required on arrival. That's about GBP 103. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
AUD 35 per child, per night
Cot upon request
AUD 10 per child, per night
3+ years
Extra bed upon request
AUD 35 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Mastercard Visa Eftpos American Express Cash is not accepted Neptune Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Pets

Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Please note: All credit cards (e.g. on Mastercard, Visa and AMEX) are applicable for 2.5% surcharge.

All guests under the age of 18 years must be accompanied by a parent/guardian. The property has the right to refuse any booking when the legal guardian over 18 cannot provide a current photo ID or proof of guardianship if requested upon check-in.

Please note that the apartments are only serviced once a week.

Please note that Neptune Resort requires an AUD 200 credit card pre-authorisation for the 1- and 2-bedroom apartments and an AUD 500 credit card pre-authorisation for the penthouse upon check in. Cash is not an acceptable form of payment at this hotel, and you are kindly requested to present a valid credit card upon arrival.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Neptune Resort in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of AUD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Neptune Resort

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Neptune Resort on this page.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Neptune Resort on this page.

  • The nearest beach is just 200 yards from Neptune Resort. All distances are measured in straight lines. Actual travel distances may vary.

  • You can choose from a number of accommodation options at Neptune Resort (subject to availability). These have:

    • 1 bedroom
    • 2 bedrooms

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Neptune Resort is 2.3 miles from the centre of Gold Coast. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Neptune Resort is popular with guests booking family stays.

  • The prices at Neptune Resort may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • You can choose from a number of accommodation options at Neptune Resort (subject to availability). These can accommodate:

    • 3 guests
    • 5 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Neptune Resort offers the following activities / services (charges may apply):

    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Tennis court
    • Tennis equipment
    • Beach
    • Swimming Pool

  • Check-in at Neptune Resort is from 14:00, and check-out is until 10:00.