Get the celebrity treatment with world-class service at Crown Metropol Melbourne

Crown Metropol offers luxury accommodation on Melbourne’s Southbank. Guests have access to an exclusive lounge (open on select days only) and a bar with panoramic city views. Each spacious room features stylish modern décor and spectacular views. Air conditioning and an LCD TV are provided. The bathroom includes an oversized shower, large vanity and a privacy screen. Dining options at Crown Metropol Melbourne include the Mr Hive Kitchen & Bar. The hotel features 2 swimming pools, an indoor sun-deck relaxation lounge and a world-class fitness centre. Crown Metropol is located next to the Crown Entertainment Complex, and opposite Melbourne Convention and Exhibition Centre. It is a 10-minute walk to Southern Cross Station and Docklands.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Melbourne, this hotel has an excellent location score of 9.2

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 large double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
8.9
Cleanliness
9.0
Comfort
9.0
Value for money
8.1
Location
9.2
Free WiFi
7.9
Select topics to read reviews:

See what guests loved the most:

  • Sam
    Australia Australia
    The cleanliness and customer service was particularly impressive.
  • Casey
    Australia Australia
    We were upgraded to a loft suite which was amazing
  • Sarah
    Australia Australia
    The room was amazing! bed was so comfortable and the room was so lovely! very clean and had everything you needed even the mini bar was full of goodies! Bathroom was fabulous lots of room and lighting for doing make up. Easy to get to and from...

Hotel surroundings

Restaurants
1 restaurant on site

  • Mr Hive
    • Cuisine
      Australian
    • Ambiance
      Modern

Facilities of Crown Metropol Melbourne
Great facilities! Review score, 8.9

Most popular facilities
  • Indoor swimming pool
  • Private parking
  • Free WiFi
  • Family rooms
  • 24-hour front desk
  • Non-smoking rooms
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • View
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
  • Live sport events (broadcast)
  • Live music/performance
    Additional charge
  • Evening entertainment
    Additional charge
  • Nightclub/DJ
    Additional charge
  • Bowling
    Additional charge
  • Casino
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Private parking is possible on site (reservation is not possible) and costs AUD 70 per day.
  • Valet parking
  • Parking garage
Reception services
  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Car hire
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • Adult only
  • Pool with view
  • Heated pool
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Fitness
  • Sun loungers or beach chairs
  • Fitness centre
Languages spoken
  • English

House rules

Crown Metropol Melbourne takes special requests - add in the next step!

Check-in

From 15:00

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa Eftpos JCB American Express Cash is not accepted Crown Metropol Melbourne accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Hotel registration and check in is available only to guests who are not prohibited from entering the hotel, are 18 years of age or over, and are recorded on the reservation at the time of booking. A valid hardcopy photo identification acceptable to Crown must be supplied in order to check-in, which will be recorded by Crown. Payment in full is required for all accommodation upon check-in (if not prepaid in advance). An additional cash, EFTPOS or debit card payment of $200 or credit card imprint will also be required as security for any incidental costs, including damage associated with the room. Purchases made throughout the stay must be paid for when ordered. If staying in a premium room type, an additional credit card pre-authorisation of $500 per night (not exceeding $2,000 for bookings of more than four nights) is required as security for any incidental costs, including damage associated with the room. Cash, EFTPOS and debit card are not accepted. Please note a service fee of 0.85% applies to all credit card transactions. The health and wellbeing of our guests, employees and the wider community is Crown Melbourne’s first priority. Entry is subject to Crown Melbourne’s Conditions of Entry, including Crown’s COVIDSafe Plan and Covid-19 Vaccination Policy, as applicable at the time of entry.

FAQs about Crown Metropol Melbourne

  • Check-in at Crown Metropol Melbourne is from 15:00, and check-out is until 11:00.

  • Room options at Crown Metropol Melbourne include:

    • Double
    • Twin
    • Studio

  • Crown Metropol Melbourne is 0.9 miles from the centre of Melbourne. All distances are measured in straight lines. Actual travel distances may vary.

  • Crown Metropol Melbourne offers the following activities / services (charges may apply):

    • Fitness centre
    • Bowling
    • Casino
    • Evening entertainment
    • Fitness
    • Swimming Pool
    • Bicycle rental
    • Live music/performance
    • Nightclub/DJ
    • Live sport events (broadcast)

  • Crown Metropol Melbourne has 1 restaurant:

    • Mr Hive

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at Crown Metropol Melbourne may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.