Please note that reception hours are as follows:

Monday to Friday: 9:00 until 17:00

Saturday: 9:00 until 12:00

Sunday: Closed

If you expect to arrive outside of reception hours, you must contact the property in advance to arrange key collection, using the contact details found on the booking confirmation. Fees will apply if no notice is given regarding late arrival.

You must show a valid credit card and photo ID upon check in. This credit card must be in the same name as the guest's name on the booking confirmation, and this guest must be staying at the property.

Please note that there is a limit of one free underground secure car parking space per apartment. Please note that the parking area has a height limit of 1.9 metres. Hyundai IMAX vehicles do not fit in the parking area. There is free on-street parking is also available.

Please note that this hotel has a strict 'No Party Policy'. Any violation of this policy will result in eviction from the property and additional cleaning fees will be charged.

The property does not have the policies, procedures or resources to accommodate the unique needs of school leavers during the annual Schoolies Period. In particular it does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of guests during this period. For this reason the property reserves the right to reject bookings from school and/or university leavers for the entire Schoolies period.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Dorchester On The Beach in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 21:00:00 and 07:00:00.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

A damage deposit of AUD 500 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.