If you do not arrive by 23:00 local time on your arrival date without previously advising the property, your reservation will be cancelled and the total cost of the accommodation will be charged.

Please note that cash is not accepted at the property. All payments must be made by credit, debit or EFTPOS card.

Unless paying now, payment for entire stay and any incidentals are required upon arrival at the hotel.

Card payments:
Please note that there is a 1.75% charge when you pay with a Visa, Mastercard, Union Pay, American Express or JCB.
Please note there is a charge of 3.25% for Diners Club cards.
Please note that the card surcharge may change at any time.

A valid ID must match the credit, debit or EFTPOS card upon check in.

Please note that this property requires a credit, debit or EFTPOS card pre-authorisation upon booking. Please ensure your card has sufficient funds to ensure your reservation is secure.

A bond is also required at check-in. The bond will be refunded upon departure.
The bond amounts are as follows:
- Studio/Suites with 1 bedroom: Up to AU $100
- Suites with 2 bedrooms: Up to AU $200
- Suites with 3 bedrooms: Up to AU $400
- Penthouses: Up to $2000

New Year's Eve: Pre-payment for the night of 31 December will be required. You will receive an email from Meriton (within 2 business days) requesting for the payment, which will be required within 24 hours after receiving the email. Additional terms and conditions apply, so please contact the hotel for further information using the contact details found on the booking confirmation.

Bedding:
All bedrooms (except Studio Suites) have a king-zipped bed that can be split into 2 single beds. To split the beds the property require notice prior to arrival. You can request this in the Special Requests Box at the time of booking.

Please note the suites will receive an express service daily, which includes making the beds with existing linen, replacing towels, replacing finished amenities, stacking the dishwasher and emptying the rubbish. For stays longer than 7-nights, the suite will have a full clean, including all linen changed once every 7 days.

Group Bookings: Please note that different policies apply for group bookings of 7 rooms or more. Please contact the property using the contact details found on the booking confirmation, for more information.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

This property will not accommodate hen, stag or similar parties.

The annual School Leavers (Schoolies) Festival takes place in mid November until mid December each year. Meriton Suites is not an affiliated Schoolies Resort and should not be affected during this time as it is not accepting any reservations from any guests under 21 years of age. The property has the right to refuse any booking or evict any persons between the Schoolies age range of 16-21 years.
Meriton Suites has the right to refuse entry to anyone deemed to be within its hotels partaking in the Schoolies festival or, not abiding by our booking terms and conditions. The property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual “Schoolies Weeks”. It also does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests throughout this period.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

This property will not accommodate hen, stag or similar parties.