• Sea view
  • Garden
  • Swimming Pool
  • BBQ facilities
  • Washing machine
  • Free WiFi
  • Balcony
  • Bath
  • Air conditioning
  • 24-hour front desk

Located in the heart of Surfers Paradise, Novotel Surfers Paradise, Gold Coast, is surrounded by immaculate beaches, spirited nighlife and fun-filled theme parks. All rooms feature a private balcony with lovely ocean or city views. You can make the most of Novotel Surfers Paradise’s facilities: play tennis on the full-size court, work up a sweat at the fitness centre, or simply do a few lazy laps in the sun-soaked pool. The hot tub is the perfect place to unwind at the end of the day. Massage services are available upon request. Novotel Surfers Paradise is only 5 minutes' walk from the shops, restaurants and bars on Cavill Avenue. Gold Coast Airport is a 30-minute drive away. All rooms have floor-to-ceiling windows, satellite TV and tea and coffee making facilities. Some rooms also have a spa bath. Accommodation and breakfast are free for 2 children under 16 when sharing a room with their parents. Enjoy breakfast and delicious all day dining, as well as a large selection of beverages, at BLVD Café & Bar. For those on the go, there are 'grab and go' food and beverage items to save time and take the items with you.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Property highlights

Situated in the real heart of Gold Coast, this hotel has an excellent location score of 9.2

Breakfast info

Buffet


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
and
1 extra-large double bed
2 single beds
and
1 double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
4 extra-large double beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.4
Facilities
7.6
Cleanliness
8.0
Comfort
8.1
Value for money
7.3
Location
9.2
Free WiFi
8.0
Low score for Gold Coast
Select topics to read reviews:

See what guests loved the most:

  • Yoonso
    Australia Australia
    The staff were super fantastic!!! So helpful and very friendly! We needed extra toilet paper and the man in the front was so precious! Got it very quick! Absolutely loved the location!!! Easy to walk to restaurants and retail shops! We caught the...
  • Frank
    Australia Australia
    Centre of everything we were looking for. The comfiness, beach just down the road, the breathtaking view. The staff were absolutely amazing & welcoming! I wouldn’t say “Like” I would say I LOVED being at the property. Excellent choice I made to...
  • Kristian
    Australia Australia
    Great location, great bed and great view. Friendly helpful staff on check in. Great coffee in the lobby.

Hotel surroundings

Restaurants
1 restaurant on site

  • BLVD Cafe & Bar
    • Cuisine
      Australian • International

Facilities of Novotel Surfers Paradise

Most popular facilities
  • Outdoor swimming pool
  • Parking
  • Free WiFi
  • Family rooms
  • Beachfront
  • Non-smoking rooms
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Picnic area
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • BBQ facilities
    Additional charge
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
Activities
  • Live sport events (broadcast)
  • Beach
  • Tennis equipment
  • Tennis court
Media & Technology
  • Flat-screen TV
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not possible) and costs AUD 22 per day.
  • Street parking
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Car hire
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Outdoor swimming pool
  • Open all year
  • Pool with view
  • Heated pool
  • Shallow end
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Fence around pool
Wellness
  • Fitness
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Fitness centre
Languages spoken
  • English
  • Spanish
  • Japanese
  • Portuguese
  • Thai
  • Filipino
  • Chinese

House rules

Novotel Surfers Paradise takes special requests - add in the next step!

Check-in

From 14:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
AUD 50 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
AUD 50 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Eftpos JCB Diners Club American Express Cash Novotel Surfers Paradise accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

Please note that the property requires a AUD 100 pre-authorisation at time of check-in via credit card, debit card or cash, as well as an additional AUD 50 per night, to cover any incidental charges. This will be refunded upon check out, minus any incidental charges. Please note the name on the credit card used for the booking should correspond to the guest staying at the property. Please note that the guest who makes the reservation must be 18 years or older, and staying at the property. Guests are required to present a valid photo ID upon check in. Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual "Schoolies Week" period. It does not guarantee the safety, comfort and convenience of school graduate guests during this period. Please note that this property has a strict 'No Party Policy'. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made. All guests must sign the property's Terms of Stay. Please note that all accommodation is individually furnished and the photos are presented as a guide only.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Novotel Surfers Paradise in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

FAQs about Novotel Surfers Paradise

  • Room options at Novotel Surfers Paradise include:

    • Quadruple
    • Triple
    • Family

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The nearest beach is just 250 yards from Novotel Surfers Paradise. All distances are measured in straight lines. Actual travel distances may vary.

  • Novotel Surfers Paradise offers the following activities / services (charges may apply):

    • Fitness centre
    • Hot tub/Jacuzzi
    • Tennis court
    • Beachfront
    • Fitness
    • Beach
    • Tennis equipment
    • Live sport events (broadcast)
    • Swimming Pool

  • The prices at Novotel Surfers Paradise may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Novotel Surfers Paradise on this page.

  • Guests staying at Novotel Surfers Paradise can enjoy a highly-rated breakfast during their stay (guest review score: 7.3).

    Breakfast option(s) include:

    • Buffet

  • Novotel Surfers Paradise has 1 restaurant:

    • BLVD Cafe & Bar

  • Check-in at Novotel Surfers Paradise is from 14:00, and check-out is until 11:00.

  • Novotel Surfers Paradise is 2.1 miles from the centre of Gold Coast. All distances are measured in straight lines. Actual travel distances may vary.