• Kitchen
  • Pets allowed
  • Free WiFi
  • Terrace
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Non-smoking rooms
  • Safety deposit box
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Offering a rooftop sundeck and Best Western Melbourne City is conveniently located in Melbourne CBD. It is located 3 minutes' walk from Southern Cross Station, Crown Casino and Melbourne Convention Centre. Marvel Stadium, Melbourne Aquarium and South Wharf DFO are 5 minutes’ walk from the property. The free City Circle tram stops directly outside the hotel. All rooms at Best Western Melbourne City include air conditioning and free cable TV. Each room features modern furnishings, a small refrigerator, ironing facilities, plus an en suite bathroom. The Courtyard rooms are pet-friendly.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Best Western
Hotel chain/brand

Property highlights

Situated in the real heart of Melbourne, this hotel has an excellent location score of 9.2

Breakfast info

Continental, Full English/Irish, Vegetarian, Gluten-free, American


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 single bed
and
1 double bed
or
3 single beds
1 large double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.9
Facilities
7.5
Cleanliness
8.1
Comfort
8.0
Value for money
8.0
Location
9.2
Free WiFi
8.6
Select topics to read reviews:

See what guests loved the most:

  • Claireleclerc
    United Kingdom United Kingdom
    -Staff were very welcoming and helpful. -Close to tram stops that take you all over the city and to the beach -Comfortable bed and room had a small fridge too -a small cafe is right next door that does a good breakfast to start the day
  • Christian
    Australia Australia
    Great location near Spencer St station, the tram network and the CBD
  • Sandra
    Australia Australia
    Reception staff very friendly, position close to transport, variety of rooms and tarrifs, many overlook central open space and quiet. Have stayed several times. A/ c quiet.

Hotel surroundings

Restaurants
1 restaurant on site

  • Stubby
    • Cuisine
      Australian
    • Open for
      Breakfast
    • Ambiance
      Modern

Facilities of Best Western Melbourne City

Most popular facilities
  • Parking
  • Free WiFi
  • Family rooms
  • 24-hour front desk
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • Terrace
  • Tea/coffee maker in all rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Additional toilet
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed. Charges may be applicable.
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Radio
  • Telephone
  • TV
Food & Drink
  • Snack bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not needed) and costs AUD 25 per day.
  • Parking garage
Reception services
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Lift
  • Fan
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
Languages spoken
  • English
  • Hindi
  • Chinese

House rules

Best Western Melbourne City takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of AUD 100 is required on arrival. That's about GBP 51. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may be applicable.

Mastercard Visa Eftpos Diners Club American Express Cash is not accepted Best Western Melbourne City accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation.

We consider more than 5 bookings as a group booking and the first night accommodation cost is payable at the time of booking.

Please note that there is a 1.5% charge when you pay with a credit card.

Please note that only the Courtyard Rooms are pet-friendly. Charges are applicable and pet availability is on a request basis. For more information please contact the property using the contact details found on the booking confirmation.

Please note that Olivier's Café is temporarily closed until further notice.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Best Western Melbourne City

  • Guests staying at Best Western Melbourne City can enjoy a highly-rated breakfast during their stay (guest review score: 2.5).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Gluten-free
    • American

  • Best Western Melbourne City offers the following activities / services (charges may apply):

    • Check-in at Best Western Melbourne City is from 15:00, and check-out is until 11:00.

    • Best Western Melbourne City is 0.7 miles from the centre of Melbourne. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at Best Western Melbourne City include:

      • Double
      • Twin
      • Single
      • Triple
      • Apartment

    • Best Western Melbourne City has 1 restaurant:

      • Stubby

    • The prices at Best Western Melbourne City may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.