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Mermaid Waters is conveniently situated in a secluded location, just 1 km from the beachfront and close to Jupiters Casino and the Gold Coast Convention and Exhibition Centre. Free WiFi is provided. The Mermaid Waters Hotel by Nightcap Plus has been partially refurbished. The hotel has an elegance and grandeur that extends to the rooms which have been refurbished to a high standard. Many overlook either the sparkling pool or the lush tropical garden. There is a communal coin-operated guest laundry. Multi-functional rooms cater fully for all business and social occasions, each of three rooms accommodating a capacity of more than 200 people. Free, secure car parking is also available. After sightseeing or when taking a break from work, enjoy the tasty international flavours of food served at the Mermaid Waters restaurant, or sip a cocktail in impressive surroundings. Breakfast is available every day of the week in the restaurant.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.6)

Breakfast info

Buffet

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
and
1 extra-large double bed
2 single beds
and
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
and
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
8.6
Cleanliness
8.9
Comfort
8.8
Value for money
8.6
Location
8.6
Free WiFi
8.4
Select topics to read reviews:

See what guests loved the most:

  • Shannon
    Australia Australia
    We only stayed for one night however, it was wonderful. Clean and comfortable. The staff were lovely, we even received dinner and drink vouchers for the restaurant downstairs.
  • Mark
    Australia Australia
    Very convenient facilities for an amputee which I am.
  • Samantha
    Australia Australia
    Love how close it is to our fighting venue as they are connected

Hotel surroundings

Restaurants
1 restaurant on site

  • Lonestar Tavern
    • Cuisine
      Australian
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian • Gluten-free

Facilities of Mermaid Waters Hotel by Nightcap Plus
Great facilities! Review score, 8.6

Most popular facilities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Picnic area
  • Outdoor furniture
  • BBQ facilities
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
Activities
  • Live sport events (broadcast)
  • Billiards
    Additional charge
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • TV
Food & Drink
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Accessible parking
Reception services
  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
Cleaning services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Sun umbrellas
  • Sun loungers or beach chairs
Languages spoken
  • English

House rules

Mermaid Waters Hotel by Nightcap Plus takes special requests - add in the next step!

Check-in

From 14:00 to 22:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 10:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of AUD 200 is required on arrival. That's about GBP 103. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
AUD 10 per child, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card Eftpos JCB Diners Club American Express Cash is not accepted Mermaid Waters Hotel by Nightcap Plus accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that guests must be over 18 years of age or accompanied by an adult.

You must show a valid photo ID upon check in.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

A damage deposit of AUD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Mermaid Waters Hotel by Nightcap Plus

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Mermaid Waters Hotel by Nightcap Plus is 2.6 miles from the centre of Gold Coast. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Mermaid Waters Hotel by Nightcap Plus may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Mermaid Waters Hotel by Nightcap Plus include:

    • Family
    • Studio
    • Quadruple
    • Suite
    • Double

  • Mermaid Waters Hotel by Nightcap Plus offers the following activities / services (charges may apply):

    • Billiards
    • Golf course (within 3 km)
    • Live sport events (broadcast)
    • Swimming Pool

  • Guests staying at Mermaid Waters Hotel by Nightcap Plus can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • Buffet

  • Check-in at Mermaid Waters Hotel by Nightcap Plus is from 14:00, and check-out is until 10:00.

  • The nearest beach is just 0.9 miles from Mermaid Waters Hotel by Nightcap Plus. All distances are measured in straight lines. Actual travel distances may vary.

  • Mermaid Waters Hotel by Nightcap Plus has 1 restaurant:

    • Lonestar Tavern