There is no elevator access for the upper floors of the hotel. If you have mobility issues, please contact the hotel directly to arrange a ground floor room/apartment, using the contact details found on the booking form.

Three or more rooms in the same booking are deemed as a group booking. Cancel up to 21 days before arrival to avoid one night's charge per room booked.

A surcharge of 1.26% will be charged on Mastercard and Visa payments and 2.05% American Express.

Please make note of the following office opening hours:

-Monday - Friday: Until 21:00 hrs

-Saturday, Sunday: Until 20:00 hrs

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property will not accommodate hen, stag or similar parties.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Quest Warrnambool您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

该住宿不允许举办男性聚会、女性聚会或类似的聚会。

21:00:00至08:00:00期间需保持安静。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。