Just 5 minutes' walk from the white sands of Mermaid Beach on Queensland's Gold Coast, this tropical resort offers self-contained apartments with free WiFi, flat-screen TVs and cooking facilities. Guests can enjoy 4 swimming pools and an on-site restaurant. Guests also enjoy free parking. The Turtle Beach Resort offers family-size apartments surrounded by lush gardens and swimming pools. Guests can soak up the sun in the lagoon pool, try the pool slide, or unwind in the spa pool. The Deck Restaurant and Bar offers a delicious selection of wood-fired pizzas, salads and drinks. Take advantage of the sunshine with a round on the mini golf course. You can also visit the nearby theme parks, The Star Casino, Broadbeach, Surfers Paradise and championship golf courses. Turtle Beach Resort has designed a holiday program especially for the kids, with fun activities including video games, party theme nights, and movie screenings. Splash Zone Water Park is also on-site and includes water slides, toddler slides, a dumping bucket, water cannons and a range of other water activities.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.5)

Free parking available on-site

Activities:

Tennis court

Fitness centre

Golf course (within 3 km)


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
Bedroom 1:
2 single beds
Bedroom 2:
1 large double bed
Bedroom 1:
2 single beds
Bedroom 2:
2 single beds
Bedroom 3:
1 large double bed
Bedroom 1:
2 single beds
Bedroom 2:
1 large double bed
Bedroom 1:
2 single beds
Bedroom 2:
1 large double bed
Bedroom 1:
2 single beds
Bedroom 2:
2 single beds
Bedroom 3:
1 large double bed
Bedroom 1:
2 bunk beds
Bedroom 2:
1 large double bed
Bedroom 1:
2 single beds
Bedroom 2:
1 large double bed
Bedroom 1:
4 bunk beds
Bedroom 2:
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.6
Facilities
8.3
Cleanliness
7.9
Comfort
7.9
Value for money
7.8
Location
8.5
Free WiFi
6.7
Low score for Gold Coast
Select topics to read reviews:

See what guests loved the most:

  • Marion
    New Zealand New Zealand
    The safety and proximity of the apartment for the little ones to the water and restaurant .
  • Black
    Australia Australia
    Everything available there so you don’t have to leave.
  • Kerri
    Australia Australia
    so relaxed the staff are so nice we was able to relax

Property surroundings

Restaurants
1 restaurant on site

  • The Deck Restaurant & Bar
    • Cuisine
      Australian • Local
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly • Modern

Resort facilities of Turtle Beach Resort
Great facilities! Review score, 8.3

Most popular facilities
  • 4 swimming pools
  • Free parking
  • Free WiFi
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Fitness centre
  • Restaurant
  • BBQ facilities
  • Bar
Bathroom
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • BBQ facilities
  • Garden
Kitchen
  • Toaster
  • Stovetop
  • Oven
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Dishwasher
  • Microwave
  • Refrigerator
Activities
  • Movie nights
  • Tennis equipment
    Additional charge
  • Water park
  • Kids' club
    Additional charge
  • Mini golf
    Additional charge
  • Snorkelling
    Off-site
  • Diving
    Off-site
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Canoeing
    Off-site
  • Children's playground
  • Games room
  • Fishing
    Off-site
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
    Additional charge
Living Area
  • Dining area
  • Sofa
  • Seating Area
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • DVD player
  • Radio
  • Telephone
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Parking garage
Transport
  • Public transport tickets
    Additional charge
Reception services
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
Entertainment and family services
  • Kids' outdoor play equipment
  • Babysitting/child services
    Additional charge
Cleaning services
  • Laundry
Business facilities
  • Fax/photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Fan
  • Family rooms
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
4 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • All ages welcome
  • Heated pool
  • Water slide
  • Sun loungers or beach chairs
Pool 2 - outdoorFree!
  • Open all year
  • All ages welcome
  • Heated pool
  • Sun loungers or beach chairs
Pool 3 - outdoorFree!
  • Open all year
  • All ages welcome
  • Heated pool
  • Sun loungers or beach chairs
Pool 4 - outdoorFree!
  • Open all year
  • Adult only
  • Sun loungers or beach chairs
Wellness
  • Kids' pool
  • Fitness
  • Sun loungers or beach chairs
  • Water slide
  • Hot tub/Jacuzzi
  • Fitness centre
  • Sauna
Languages spoken
  • English

House rules

Turtle Beach Resort takes special requests - add in the next step!

Check-in

From 15:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 07:00 to 10:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of AUD 200 is required on arrival. That's about GBP 103. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
AUD 10 per child, per night
3+ years
Extra bed upon request
AUD 45 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa Cash is not accepted Turtle Beach Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that Turtle Beach Resort is a 3-storey building and does not have any lifts. Each level is only accessed via stairs which may be unsuitable for some guests.

Please note that a mid-week housekeeping service is offered for stays of 9 or more nights.

Please note that reception hours are as follows:

Sunday-Thursday 07:00 until 19:00

Friday-Saturday 07:00 until 21:00

Please note a 1.65% credit card surcharge applies to all transactions.

A valid credit card must be shown upon check in. This credit card must be in the same name as the guest's name on the booking confirmation, and the same credit card used at the time of booking.

We are now open for all travel and a selection of guest facilities are open for use. Please contact Turtle Beach Resort directly to check which facilities are open due to current travel restrictions.

Please be advised the Light Rail extension development project is currently in progress, there may be some noise from the nearby construction. We do apologise and thank you for your understanding.

Please note that the Splash Zone will be closed for maintenance on Monday 15th April for approx. 3-5 days. Ground floor patios will be closed for approx. 6 weeks from Monday 29th April for rectification works. The TB1 Mushroom Pool will be closed for approx. 4-5 weeks from Monday 6th May for safety and maintenance repairs.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of AUD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Turtle Beach Resort

  • Check-in at Turtle Beach Resort is from 15:00, and check-out is until 10:00.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Turtle Beach Resort on this page.

  • The nearest beach is just 500 yards from Turtle Beach Resort. All distances are measured in straight lines. Actual travel distances may vary.

  • Turtle Beach Resort is 3.1 miles from the centre of Gold Coast. All distances are measured in straight lines. Actual travel distances may vary.

  • Turtle Beach Resort offers the following activities / services (charges may apply):

    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Cycling
    • Hiking
    • Children's playground
    • Games room
    • Snorkelling
    • Diving
    • Fishing
    • Tennis court
    • Canoeing
    • Mini golf
    • Golf course (within 3 km)
    • Water park
    • Kids' club
    • Tennis equipment
    • Movie nights
    • Fitness
    • Swimming Pool

  • The prices at Turtle Beach Resort may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Turtle Beach Resort has 1 restaurant:

    • The Deck Restaurant & Bar

  • Room options at Turtle Beach Resort include:

    • Apartment
    • Suite

  • Yes, Turtle Beach Resort is popular with guests booking family stays.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.