Situated 3 km from Festivals Palace, Chalés Poncho Serrano features accommodation with free WiFi and free private parking. Every unit has a private bathroom and shower, air conditioning, a flat-screen TV and a minibar. Saint Peter's Church is 3.3 km from the lodge, while Gramado Bus Station is 4.1 km from the property. The nearest airport is Hugo Cantergiani Regional, 67 km from Chalés Poncho Serrano, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.4)

Free private parking available on-site


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
1 double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.8
Facilities
9.7
Cleanliness
9.7
Comfort
9.8
Value for money
9.3
Location
9.4
High score for Gramado

See what guests loved the most:

  • Analigia
    Brazil Brazil
    Local aconchegante, limpo, chuveiro ótimo e cama confortável. Café da manhã preparado especialmente pra nós, entregue no horário combinado e tudo fresquinho. Funcionários atenciosos, simpáticos e solícitos.
  • Narcizo
    Brazil Brazil
    O proprietário Éverton nos recebeu e nos atendeu muito bem. O lugar é muito tranquilo e agradável, com muitos pássaros cantando nas proximidades. De carro, o chalé fica bem próximo do centro de Gramado. Café da manhã delicioso, com muita variedade.
  • Renata
    Brazil Brazil
    Fomos muito bem recebidos! As instalações são impecáveis e tudo é muito limpo. O café da manhã é excepcional, servido no quarto e bem completo. Utilizamos Uber e foi muito tranquilo, pois os chalés são muito próximos do centro.

Property surroundings

Facilities of Chalés Poncho Serrano
Great facilities! Review score, 9.7

Most popular facilities
  • Free parking
  • Free WiFi
  • Airport shuttle
  • Non-smoking rooms
  • Room service
  • Heating
  • Air conditioning
  • Daily housekeeping
  • Tea/coffee maker in all rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Bathrobe
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • Inner courtyard view
Kitchen
  • Dining table
Room Amenities
  • Socket near the bed
Living Area
  • Fireplace
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Breakfast in the room
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Reception services
    • Lockers
    • Private check-in/check-out
    • Concierge service
    • Tour desk
    Entertainment and family services
    • Board games/puzzles
    • Babysitting/child services
      Additional charge
    Cleaning services
    • Daily housekeeping
    Safety & security
    • Fire extinguishers
    • Key access
    • 24-hour security
    General
    • Shuttle service
      Additional charge
    • Adult only
    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Wake-up service
    • Tile/marble floor
    • Heating
    • Private entrance
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Room service
    Accessibility
    • Entire unit located on ground floor
    Languages spoken
    • Portuguese

    House rules

    Chalés Poncho Serrano takes special requests - add in the next step!

    Check-in

    From 14:00 to 22:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    From 10:00 to 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children are not allowed.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Mastercard Visa Elo Creditcard Hipercard American Express Cash Chalés Poncho Serrano accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Chalés Poncho Serrano in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

    Legal information

    This property is managed by a private host. EU consumer law relating to professional hosts might not apply.

    FAQs about Chalés Poncho Serrano

    • Chalés Poncho Serrano offers the following activities / services (charges may apply):

      • Chalés Poncho Serrano is 1.2 miles from the centre of Gramado. All distances are measured in straight lines. Actual travel distances may vary.

      • Check-in at Chalés Poncho Serrano is from 14:00, and check-out is until 12:00.

      • The prices at Chalés Poncho Serrano may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

      • Room options at Chalés Poncho Serrano include:

        • Double